888-494-0586

contacted RE; credit card fraud

Got a letter written on FAKE SunTrust stationary with matching envelope saying there was suspicious activity on my card. They knew our name, address and had the last 4 digits of our card, so at first I didn't even think about it being a scam. But, being the paranoid person that I am, I called SunTrust. Good thing, because I was told that this phone number definitely isn't  one of theirs. You can also go to the SunTrust  website and see that this number is NOT listed anywhere in their fraud section (or anywhere else on the site). Good Luck to All

About 151 calls on this thread and I count  97 or about 64 percent , as shill posts.  The shillers basically posting to  tell everyone how "legit" this number is.

This number is  most likely part of a larger fraud campaign targeting the customers of large-scale financial or commercial institutions.

The large number of phony posts claiming the call is real,   is evidence of con artists spamming the site to try to fool people. At a 40% shill rate, there should be no question that this is part of a scam.  At least that's the way I see it based on my own research.

This  scam is well documented.  Simply google it out.  Based  on my research this scam has been going on since about 2008.

T hese type of calls follow a  similar pattern.  They all  claim to be from groups like Chase, Citibank, Bank of America, Fifth Third Bank, US Bank, Wells Fargo, RBC, PayPal, etc as well as Credit Unions.  Or claim to be CC processors. Or “Fraud Detection”.   All with the same type of   postings.  All claiming there is something wrong with your card or that some questionable purchase has been made.  Or something similar.  They all ask for personal or personal financial information.

Just part of the shillers  criminal MO.

I've noticed the  shill posters often use the same turns of phrase.  Same old, same old verbiage telling  everyone how "legit" the calls are.

Personally I think the group or groups  posting this shillage-spillage are located in either the US or Canada, or perhaps both.  They may also be working with scammers outside of North America.

In any event , never give out any personal or financial information to anyone who cold calls you.  If there are any problems with your card, always call the number on the back of the card or the official number on the monthly statement you receive.

Call history on 800notes for this type of scam, so far.  (That I’ve been able to find.)

Number              Targeted Institution        Earliest Post
302-731-1166        Bank of America        6 Jul 2007
315-724-4022        Bank of America        11 Dec 2008
402-609-5706          General CC Scam        21 Jun 2016
402-935-7733        Paypal                22 Jul 2007
513-398-5221        Macys                2 Oct 2007
513-900-3080        5/3rd Bank, CC Scam    16 Dec 2015
602-766-6484        Amex Card Scam        15 Jul 2007
800-225-5671        PNC Bank            9 Mar 2012
800-266-2278        Comcast                           8 Jun 2007
800-274-4240        Progressive Insurance    9 Aug 2007
800-369-4887        Credit Card Scam        5 Jul 2016
800-382-0613        Amex                9 Mar 2012
800-386-6624        Citibank                    29 Sep 2010
800-427-9428        Capital One            24 Jul 2007
800-427-2449        Bank of America        20 Jul 2007
800-555-0433        Chase Bank            21 Jun 2007
800-454-9078        Chase Bank            11 Jul 2007
800-633-2582        Cabela’s Club Visa        31 Dec 2013
800-669-0102        Countrywide, Bank of America    16 Jul 2007
800-711-9946        RBC                        15 Apr 2011
800-804-0855         Wells Fargo            23 Oct 2011
800-824-9289        Amex                5 Dec 2007
800-830-8574        Wells Fargo            26 Jun 2007
800-931-1026        Revenue Canada        20 Sep 2007
801-545-1800        Ebay                16 Aug 2007
866-255-3409        TD Bank                     8 Jun 2007
866-500-8262        Bank of America        13 Aug 2012
866-518-0213        General Card Service Scam    29 Oct 2008
866-750-9107        Phony CC Fraud Detection    18 Oct 2007
888-241-2440        Phony CC Fraud Detection    17 Dec 2007
888-494-0586         Sun Trust                                  9 Jan 2011
888-800-5234        Amex                25 Nov 2007
888-842-6328        Navy Federal Credit Union    24 Jul 2010
888-918-7313        Phony CC Fraud Detection    26 Aug 2007
888-895-5629        Paypal                16 Mar 2013
904-954-7500        Citibank                     13 Aug 2007

Definitely Not from SunTrust, they would never call and ask for your entire card number.

This IS the legit SunTrust Fraud Department, I went inside a SunTrust bank after my debit card got locked and this was the number they gave me. The lady from the bank used her phone to dial that number for me and helped me to get it unlocked.

somehow don't believe that.  If you knew who it was, then there would have been absolutely no reason for you to look up this number.

It was from SunTrust and they only asked for last four digits,

Call received from 888-494-0586 do belong to SunTrust Fraud Department. The representative did not ask me to verify anything except my billing address. He provided all other account details to me.

they did ask for my entire card number and I refused.

I recieved a call from this number saying someone had charged fraud on my sun trust card.i called the number on my card instead and found out it was indeed checking up on a suspicious purchase from great britain that i made..so it is sun trust fraud calling you

This is the real outgoing number for SunTrust Fraud. I called them on the other number I have for them and verified. There should be a Call Type for "Valid" calls. The number to call for SunTrust Fraud if you don't want to take this call is 877-864-0197. If you don't take the call or call them back, they will put your account on hold.

I never answer 888 calls.  When I 888-494-0586 online with Bing it came up as a fraudulent
site.  I will always check by my bank and verify any suspicious activity the day following
such calls.  I just don't respond to 888 telephone marketing numbers.

It is the real deal. I verified with my home bank office and it was the fraud department and they said I was the victim of a skimmer that then makes a replica of the card but was denied at a Home Depot in Tampa because it did not have a chip. I do not live in Tampa. These sub human fraudsters are all over Florida... I hope there is a special hell for them.

Wrong, I verified and it is a fraud.  I received it by mail and if they verify one of your transactions, that is the one that they took your last card digits. Going to post office too to report this kind of letter, it is a mailing fraud.

How are people saying this is not a legit number? I've had to call it multiple times and just got a call from it earlier today after my debit card had been denied for suspicious activity. I called SunTrust directly to make sure and sure enough, they had put a hold on my account and tried to call to verify the activity. When I called in, they did NOT ask for my entire SSN or debit card #, only the last 4 of my social and the expiration and CSV code from my debit card. Definitely a legitimate SunTrust number.

Scammers are likely SPOOFING this number. Then they PRETEND to be SunTrust and TRICK people into revealing their account info. Better known as PHISHING. When in doubt call back direct and don't give info to cold callers.

they called and left a message.  I listened to the message telling me that my card ending in **** was potentially hacked and I needed to call them.  I called back and spoke to someone with a VERY heavy accent asking me for my complete name and card number.  I told them the last 4 that they left on my message, but insisted I give them the complete number.  I told them I didn't have a card with that number and if they called me and knew me by name, then they should be able to give me my information.  Afterwards, hung up and think it's most probably a scam or phishing expedition.  If I really wanted to go fishing...I would take my boat out....just sayin'

Got a call from this number and I looked it up while the phone was still ringing. Some were saying scam, others saying it's legit from suntrust fraud. I called the number on the back of my debit card and spoke with Suntrust. They said there is no odd activity or notes on my account, we went through all charges. I gave them the number that called and they said it's not a number associated with Suntrust and to please ignore it.

Whether this is a legitimate number for SunTrust or not is debateable. What ISN'T debateable is that scammers spoof phone numbers all the time so you should NEVER trust someone calling you asking for personal information, even if they appear to be someone you do business with. Instead, hang up and call a known number for that company, such as on the back of your card or statement.