888-514-1230

they called my cell leaving a message about an urgent change to another individual's account,

I get calls from 574-349-9820 3-4 times a week for a Matthew Comment to update my account.  It tells me to call them back at 888-514-1230 with account # 2173007

Automated message regarding an urgent change on your account.  Please call us immediately at 888-514-1230 and reference account number 2176073.  Agents are available  Monday through Friday 7AM to 4PM Pacific Standard Time.

Getting numerous automated messages regarding an urgent change on your account.  Please call us immediately at 888-514-1230 and reference account number 2176073.  Agents are available  Monday through Friday 7AM to 4PM Pacific Standard Time.

Received 2 calls for another party requesting they call the 888.214.1230 back and reference an account number. they say its regarding an urgent change on your account -

Numerous messages a day to call back at 888-514-1230. Regarding urgent message . Finally called back , very rude women about a breach of contract on a 24 year old auto loan

Same experience as other commenters here. They leave a message that's automated, uses my old married name that I haven't had in 13 years, said that there's been an urgent change to my account and to call back at 888-514-1230 and then they leave a reference number. I don't have any collections accounts or any debt open, I have no open court cases or anything like that so I know it's a scam. Called twice today, both times came in as a 603 area code number which is the same area code as my phone number. Did not pick up either time.

Thanks for making the call back and relaying that information!

This appears to be a Fake Debt Collection scam, but when dealing with any debt collector the following information is useful:
(Information oft posted by regular poster BigA)
It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt.  It also must contain a “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that dispute/debt validation request letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are:  https://www.consumerfinance.gov/complaint/

Also file complaints with the FTC:  https://reportfraud.ftc.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Number keeps calling for someone I don’t have anything to do with and they shouldn’t even have my number.

very, very rude person about a case or debt for someone I do not know.

Jordan wrote:

... calling for someone I don’t have anything to do with ...

That would be someone who used to subscribe to "your" number before you subscribed to it.

Jordan wrote:

... they shouldn’t even have my number.

As far as the caller knows, they have the number of the someone they were asking for.  They simply have information that ties the number they called to that someone's name.  That information does not indicate that number is now "your" number.
Phone companies recycle phone numbers.  Any phone numbers you gave up in the past are now somebody else's number.  The number you currently think of as "yours" used to be assigned to other people in the past.  The call you received was meant for one of those other people.
You can control who you give "your" phone number to, but you have no control over who that number was given to by past subscribers to it or how it was stored.  Records connecting "your" number to other people who once used it will continue to exist long after you stop using "your" number.

I have been receiving multiple calls and voicemails from this phone number and many others that leave the same voicemail "this message is for XYX about a change on your account, please call us at 888-514-1230 with reference number 207XXXX"

However, the name used was a deceased relative, Today I figured I would call them back. It is a collections agency They said the name very quickly but I did hear "and associates" which is most commonly correlated with debt collectors via a small time law firm and when I mentioned that this is not the deceased relatives number, the rep I spoke too mentioned that if they cannot contact the person on the account, they will call any other associated phone numbers (me and said family member were on the same phone plan many years ago)

They apologized for calling me about a deceased relative, and assured me they would contact the appropriate account rep and let them know that the person they were trying to reach is deceased, and they will delete the file and remove my phone number.

Heres to hoping no more additional phone calls and voicemails about my dead parent.

This number is believed to be Bennett and Associates

My inquiry (pending moderation or flagged) to Steve or anyone on this page is an effort to establish the address of the debt collector associated with the phone number(s) we are posting . Few people here return the calls, understandably so. If they did return the calls, the mailing address of the collector may have been established.

There's a thread on "Harrassing Calls From a Debt Collector"... on page 297 Resident47 writes,

"Your punching bag of the week MCM is a highly visible domestic company with a street address. You, I am sure, can locate paper and ink. You combine those with USPS Certified labels to make the agency legally bound to obey your demands, whether that's to "put up or shut up" through validation or limit the means of contact or silence the noise entirely.

Assuming not getting involved in a phone conversation is preferable by most folks, if an address associated with the phone numbers can be established then certified mailing can proceed. All communications handled by mail.

A couple days ago you posted:

scat wrote:

This number is believed to be Bennett and Associates

So, why have you not found that address?  There is this thing called "Google" that helps people find information.  Did you use that (or do you just expect other people to do your homework for you)?  I was able to use Google and turn up a couple firms with that name that deal with collections in less than 30 seconds.

scat wrote:

If they did return the calls, the mailing address of the collector may have been established.

Apparently those posters did not get a mailing address (or did not bother to ask), as they most likely would have posted it so others would know where to complain.
If this is so important to you, why have you not returned the call and asked for their address yourself?

scat wrote:

... if an address associated with the phone numbers can be established then certified mailing can proceed.

That is true, if the caller is a real, legitimate debt collector.  However, if the debt collector is fake (and the posts here tend to support that thought), then there is no address to send a cease and desist letter, and they would not abide by it even if it could be delivered.  Scammers such as this will demand payment over the phone, either by credit card or debit card (which allows them to grab the money right away), they do not want to wait for a payment through the mail to an address that could lead Law Enforcement to them.  Thus, they do not have an address.  They do everything over the phone.

I'm sure you've googled the same name(s) and locked in on a suspect but the address isn't verifiable between our google searches and guesses, until the call is made. Which two people here have done.  Yes, if someone did the homework before me I'm all in.
This number (888-514-1230), appears to be the same firm calling from (866-909-0074) based on using the same reference# in my "case".
I'll happily post the complete verifiable address here. Is this a scam call? Perhaps.

scat wrote:

Is this a scam call?

Based on the posts here, I would say "Yes".
But, ask yourself if you have any outstanding debts that you have failed to fulfill and that have gone to collections.
If your answer is "No", then your call was a scam call.
If your answer is "Yes", then possibly your call may have been a bona fide debt collector trying to collect what you owe.  Or, it may have been a scammer that obtained some information about your debt thanks to the multitude of data breaches that have happened over the past few decades.

The link to the following is not being posted here, my not knowing what the policies are here at 800 Notes. Same issues as others here regarding spoof numbers, contacting relatives, etc and many , many calls. All of which would have be ignored if they had not consistently bothered a 97 year old woman creating stress.

The responsible party for the calls in question is:

Archer Bennett & Associates
2620 Bellevue Way NE, "Suite290"
Bellevue, WA 98004

Their website domain was registered Nov 2025.
They don't have a physical presence as shown on their website. All of the pics they use are stock photos.
The address they use is actually the location of PAKMAIL, a packing and shipping service in a shopping center.
Do they receive mail there? I don't know, I never got the chance to ask.

When asked "how can I direct your call?"   I stated " I need you people to stop calling me". The girl said "ok, so we need to get you on a "no call list?" I said yes and gave her my number. She associated it with my name and said "ok you're on the no call list" I told her I had two more numbers I wanted on that no call list.. She said "why would we do that?'' I said because "you are bothering a 97 year old woman so don't call any number associated with me". She said " no we can't do that, they'll just keep calling" and she hung up with "have a good day".

Yes, I can see some complaints being filed to the CFPB, some FDCPA issues, Attorney State General etc

matt wrote:

The link to the following is not being posted here ...

Their URL is "https://www.archerbennettassociates.com/".
The number they post on their website is 844-669-0574.  (A warning there has been posted.)
Could not find any evidence they are licensed to collect debts in Washington State, nor even registered as a business of any type in the State.

To avoid bothering that elder lady, block their numbers (which will stop the calls from ringing her phone) and then just delete any voicemails they may leave.

matt wrote:

Do they receive mail there?

As long as they keep up the payment for the "Suite", mail sent would be delivered to the box otherwise Pak Mail would have to mark it for return to the sender and turn it over to the Post Office.  How often this outfit picks up any delivered mail and what they do with it is the question.  They might just open anything just long enough to look through it for any "payment" checks/money orders and file the rest into the "circular file".

This number started harassing me last week leaving multiple automated messages a day & today I found out they've also been harassing my ex's elderly mother! This is outrageous & should be illegal. This wasn't a husband- he was a boyfriend from 100 years ago so why are they calling his elderly mother?! Since when do long lost acquaintances and/or associates help agencies to collect old debt?! The cherry on top is I don't have any outstanding debt so idk why they'd be calling me in the 1st place! Kindly F off pls!