888-618-9823

received email that my Norton antivirus lifepack was being renewed and my checking account was being auto debited from checking account for $579.  The address on the company is 1293 S. Broadway Ave, Unit 2, Denver CO 80211.  PURE SCAM

Received an email message that my checking account would be charged $579 + $20 fee for Norton Anti-Virus Time Pak which I did not order. To cancel this order,I was told to call (888) 618-9823. This is a scam.

Recieved an email from newpaymentalert@aniya solutions.net  Informing me my checking account was being auto-debited from checking account for 579.00 plus 20.00 fee for Norton AntiVirus LifeTime Pack and for questions call 1-888-618-9823   It looks very official with company name and address and no hyperlinks indicating what site to visit.   Scam-ola

i just received the same email.

Same thing.    Don't people have anything better to do with their time than send out scam emails.    I guess there are people that fall for it but geez, give it up already.

I just received the same email from Info-NoRelpy <newonline@softtoner.com>
phone number on email is 1 888 618 9823

received the same as everyone else. So tired of these scammers.

What happens when you call the number?

What happens is they try to pull a refund scam, since they don't really expect anyone to call to keep the imaginary subscription going. They expect a victim will want to cancel and they will offer you a refund of the amount. Then they want you to give them remote access to your computer, as they can't pull the refund scam without it.

Warning! This is a Purchase / Subscription / Refund Tech Support Scam!


Scammers want to connect to your computer with remote access, asking you to download it and give them access. They will lie and say it is a "secure server" or similar to gain your trust in letting them on your computer. They will say you need to fill out an online refund form, then ask you to log into your bank. They pretend to give you the refund, but more than the amount stated. Then they manipulate the HTML to make it seem as if they over paid the amount and want you to reimburse it back by getting gift cards. No money is ever really transferred, but they act as if it was.

Banks transfer money bank to bank direct and never involve a person's personal computer!

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Only a Scammer would want Remote Access to give a Refund.

Never allow anyone Remote Access unless you know them to be reputable and you contacted them first! Scammers can lock you out and hold your computer ransom by changing your username password or with Syskey (Microsoft SAM Lock Tool).

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Help spread the word and prevent someone from becoming a victim.

Fact:

• ANYONE who calls or emails you and says you have been charged for something, offering a refund is a SCAMMER.
• ANYONE who calls or emails you and says your computer called/contacted them is a SCAMMER.
• ANYONE who calls or emails you and says your online server called/contacted them is a SCAMMER.
• Windows Operating System licenses do not expire.
• ANYONE who calls or emails you with a message about your computer having illegal activity, is a SCAMMER.
• Apple will never, ever call you about alleged suspicious iCloud activity.
• Microsoft error and warning messages never include phone numbers. ANY Tech Support Warning pop-ups you get while accessing the internet asking you to call a number or visit a website, is from a SCAMMER.
• Web Browsers DO NOT have the ability to determine and warn you your computer has an error. They can only warn you about a potential malicious website. A Browser is software that allows you to surf the Internet, not diagnose a computer or phone.
• ANY Tech Support company that insists you need their services because of some error, outdated software or tries to convince you that you need to allow them remote access is a SCAMMER.
• Nobody could possibly know if your computer or devices have an issue unless you tell them or gave them access.
• Tech Support companies DO NOT call or email to give out refunds because they are "going out of business", or to "cancel a subscription".  Companies DO NOT give refunds unless they have to.
• Companies DO NOT call to inform you that your subscription will be charged if you don't call back, only SCAMMERS do that. If you have a subscription with someone, they automatically charge you until you cancel it and they don't give a refund.
• Only a Scammer would want Remote Access to give a Refund.
• 3rd party Tech services DO NOT include Email account repairing or password resetting, since they can not access the email server unless it belongs to them.

Please read about how Tech Support Scammers operate the scams and warn everyone possible about them.
https://en.wikipedia.org/wiki/Technical_support_scam
TrendMicro FAQ on Tech Support Scams
How Tech Support Scams work
Microsoft -  Protect yourself from Tech Scams
Apple -Phony support calls, and other scams
FTC - Tech Support Scams
Tech scams - Fraud.org
Norton - Online Scams 101

Never trust a caller who wants to "help your computer" for any reason (unless you contacted them first), as they are only going to scam you. If you need Tech Support, you should contact a reputable local service.

Just received the same e-mail.

I keep receiving the same email. I make copies of all their emails

How do they get your email if we are protected by Norton? I have been hacked so all my info. is out there. I did make changes to passwords and contacted Comcast.