8886539262

today went thru ALL this  a lot of BAD info on replies  it IS ASSURANCE WIRELESS RETENTION   annual #  I called 611 and got ASSURANCE  the  888-653- 9262  is their automated retention  #   they VERIFIED  that to me and assured me   also gave me 888  -321-5880  to reach them  direct to assure you it is no scam   Just 2 separate #  and  NO SCAM  SAFE

These are scamers posing as assurance wireless . Its not the real company. They are after any and all of your personal information.  Call the number on your bill if you do have free phone service with them. A.G. office & FBI are aware of this.

Have started receiving now, but since I do not recognize the # I don't answer

Got a call from 888-653-9262 today and there was no one on the other end if the phone, so I hung up on them.

Tired of this caller

The # on their website is : 888-898-4888

It IS the valid number for Assurance Wireless annual certification. Here's the link to the relevant section of their FAQ: http://www.assurancewireless.com/Public/FAQs.aspx#faq4

Having said that, the only methods that Assurance has ever used to contact me about certification are by text or by snail-mail. If you get a phone call claiming to be Assurance, THAT might very well be a scammer, but this phone number is the correct one if *you* call *them.*

I do not now this number

Have gotten a few calls from this number. It is Assurance Wireless calling to remind me to re-certify my lifeline eligibility. I moved to a new state and re-applied for the Assurance Wireless program because I moved. Me and my dad filled out the required re-application paperwork and mailed it to Assurance Wireless. It's been over a month since my re-application paperwork was mailed in. I was informed that I would not need to re-certify my lifeline eligibility once my new paperwork was processed. If this number calls you, call the number on the Assurance Wireless website to double check if you need to do anything urgent.

I have been getting calls from the above 9262 number repeatedly (I have never answered), I also get texts all the time from 279 saying to call the 888-653-9262 number to certify my lifeline assurance wireless phone. It is a government phone that doesn't even take pics, and it's definitely not a smart phone but it does seem really weird that according to the real Assurance Wireless number 888-321-5880 (the one I was given along with the phone I received and the one I call to pay for more minutes each month) I don't have to certify until December, it freaks me out a bit that these calls and texts have been coming regularly since March and that you have yet another number for the same business! I can't say that I have any clue what is going on but I am so glad I looked the 888 number up and was then able to match it to the number I have been getting these texts telling me to call and certify when I don't have to. I'm going to be sure to certify through the 5880 number I normally use when the time comes - the 4888 number you found online could be legitimate as well but I'm going to stick with the number that I haven't had any issues with and block the others from my phone=) I'm not sure what made me chose you specifically to reply to, but thank you everyone for helping me to figure out that something seems off and to be careful=)

It is scary all the different ways there are out there that can get you scammed!! Not only do I not answer numbers that I do not know (as well as go to this site to find out who they are), I don't trust texts from numbers I don't recognize, nor do I trust any webpage with my personal information or to give me any address or phone number that would be requesting my personal info. You aren't crazy - there are fake ads in newspapers that steal money and Social Security numbers, and there are fake bills that come into offices almost weekly from people hoping that whoever is working will just pay the bill without checking to make sure that it is actually owed and an infinite number of additional crazy schemes I've come across/heard about. My credit card number was used by someone to buy all kinds of goods and services (which I was unable to cancel because I didn't know the name on the account of the person who was getting services with my card number) when I was 18 even though I physically still had the card and I had never bought anything off the internet - It was a nightmare that took years to clear up but I have been very skeptical ever since, unfortunately my skepticism doesn't make me feel like something similar couldn't easily happen again=(   Did you stop reading yet? I know how you feel....my rant is whole lot longer and way crazier sounding than yours - lol. I usually keep my mouth shut about it but reading your post hit a nerve or something.

Going to that link gets you this:
Frequently Asked Questions

California residents click here for California specific FAQs

Assurance Wireless Service
Is Assurance Wireless available in my area?
What is included with Assurance Wireless Lifeline service?
How much does Assurance Wireless Lifeline service cost?
How do I keep my Assurance Wireless Lifeline service active?
What should I do if I change my address?

Qualifying and Applying
How do I qualify for Assurance Wireless Lifeline service?
How do I apply for Assurance Wireless Lifeline service?
What documents do I need to submit?
Are there any restrictions?
What should I do if I no longer qualify for Assurance Wireless Lifeline service?
How do I switch from my current Lifeline provider to Assurance Wireless?

About Your Account
How do I activate my Assurance Wireless service?
How can I find my Assurance Wireless phone number?
Where can I find my Assurance Wireless Account PIN?
What do I need my Assurance Wireless Account PIN for?
What should I do if I don't remember my Assurance Wireless Account PIN?
What should I do if I forgot my voicemail password?
What should I do if I do not receive my voice minutes in a particular month?
What if I need more voice minutes each month?
How do I add money to my account?
How can I purchase additional services?
Can I automatically pay for account services with a credit card?
Can I make a payment from my phone via text?
Can I check my account balance from my phone?

Assurance Wireless Phones
What type of phone will I get?
Where can I find more information about my Assurance Wireless phone?
What should I do if my Assurance Wireless phone is lost or stolen?
What should I do if my Assurance Wireless phone breaks within the first year?
What phone, other than the FREE Assurance Wireless phone, can I use with Assurance Wireless service?

Data and International Calling & Texting
How can I add data to my account?
Can I make international calls and texts on my Assurance Wireless phone?

Annual Certification
What is Annual Certification?
How do I complete my Annual Certification for Lifeline Service from Assurance Wireless?

Special Services
Does Assurance Wireless offer any special services for customers with disabilities?
How does FREE Unlimited Calling to 211 work?
How do I use the Mobile Hotspot feature on my Android™ Smartphone?
How many people can connect using the Mobile Hotspot feature?

Important FCC Lifeline Program Changes

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Assurance Wireless Service

Is Assurance Wireless available in my area?

Visit http://www.assurancewireless.com/Public/Welcome.aspx and enter your zip code to check if service is available in your area.

To view network coverage, Assurance Wireless provides street level maps online at http://www.virginmobileusa.com/check-cell-phone-coverage. Coverage maps are also available at Virgin Mobile retail outlets.

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What is included with Assurance Wireless Lifeline service?

New customers receive:
FREE Android Smartphone™
500MB FREE Data Each Month
Unlimited FREE Texts Each Month
100 FREE Voice Minutes Each Month
Assurance Wireless new customers also receive:
FREE Voicemail Account, Call Waiting and Caller ID
FREE Access to Mobile Hotspot
FREE 911 Access
FREE Unlimited Calls to 211
FREE Calls to Customer Care
Nationwide Sprint® Network Coverage
Keep Your Current Home or Cell Phone Number

Assurance Wireless is a federal Lifeline Assistance program brought to you by Virgin Mobile. Lifeline Assistance is a government benefit program supported by the federal Universal Service Fund for which you must qualify. The Lifeline Assistance program is available for only one wireline or wireless account per household.

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How much does Assurance Wireless Lifeline service cost?

Assurance Wireless Lifeline service is free to qualified consumers. Additional voice minutes, data, international calling and international texting are available for an additional fee.

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How do I keep my Assurance Wireless Lifeline service active?

Every 30 days you must make a call, send a text or go online from your Assurance Wireless phone or you will lose your Lifeline service.

If your service is terminated because you have not kept your Lifeline service active, you can continue to use your Assurance Wireless phone at the rate of 10¢ per minute and 10¢ per text message, provided that you add at least $10 to your account every 45 days, or at least $90 every 90 days.

You may add money to your account at participating local wireless dealers or stores or by logging into your account from a computer or your phone. For complete information on how to add money to your account, click here or go to "How do I add money to my account?" in the "About Your Account" section.

Each year you must certify that you are still eligible for Lifeline service. We will remind you when it's time to certify. If you live in California, Nevada or Oregon, your state will contact you when it's time to certify.

The fastest way to certify is to call or go online:
Call 1-888-653-9262 from your Assurance Wireless phone and follow the prompts
Click here or visit assurancewireless.com and click on Annual Certification

You can also complete, sign and mail the Annual Certification form using the postage-paid envelope included with the form. Just be sure to mail it so we get it by your response date.

You can also fax the Annual Certification form to 1-855-770-6095.

You will need to certify by the response date on the form or you will lose your Assurance Wireless Lifeline service.

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What should I do if I change my address?

It's important to notify us if you’ve changed your address so we can contact you about keeping your Lifeline service active.

Please contact us within 30 days by either calling Customer Care at 1-888-321-5880 or click here and fill out the change of address form on assurancewireless.com.

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Qualifying, Applying and Switching

How do I qualify for Assurance Wireless Lifeline service?

Requirements vary from state to state but generally you may qualify for Assurance Wireless Lifeline service if you are on certain public assistance programs or based on your household income.

Qualifying public assistance programs include but are not limited to:
Medicaid (Medicare is not acceptable)
Supplemental Nutrition Assistance Program (SNAP)
Supplemental Security Income (SSI)
Veteran’s Pension & Survivor’s Benefit Program
Federal Public Housing Assistance (Section 8)

If you live in California, Nevada, Massachusetts, Kansas, Florida or Texas AND live on Tribal Lands, additional qualifying programs include:
Tribal Temporary Aid for Needy Families (Tribal TANF)
Bureau of Indian Affairs General Assistance
Food Distribution Program on Indian Reservations
Head Start (Tribal Only)

Please click How to Qualify to see eligibility criteria in your state.

You may qualify based on income if your Household Yearly Income falls within the range indicated next to your Household Size on the chart below.

Note: If you live in Arizona, California, Kansas, Michigan, Nevada, New Mexico, Ohio or Texas, please click How to Qualify and select your state to see qualifying income levels in your state.

Household Size    Household Yearly Income*
1 people    $0 - $16,038
2 people    $0 - $21,627
3 people    $0 - $27,216
4 people    $0 - $32,805
5 people    $0 - $38,394
6 people    $0 - $43,983
7 people    $0 - $49,586
8 people    $0 - $55,202

If there are more than 8 people in your household, add $5,616 for each additional person.

*Yearly Income based on 135% of 2016 Federal Poverty Guidelines.

A household is defined as any individual or group of individuals who live together at the same address and share income and expenses. Household income includes all income received by everyone in your household, whether taxable or non-taxable, including, but not limited to: wages, salaries, interest, dividends, spousal support and child support, grants, gifts, allowances, stipends, public-assistance payments, social security and pensions, rental income, income from self-employment and cash payments from other sources, and all employment-related, non-cash income.

Enrollment in this government benefit program is available to individuals who meet federal or state-specific eligibility criteria. You must provide proof of program participation or proof of income with your Assurance Wireless application. Please remember to send copies of your proof of eligibility (not originals) since they will NOT be returned.

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How do I apply for Assurance Wireless Lifeline service?

You can:
Apply online here
Print an application here to mail or fax in
Call Customer Care at 1-888-898-4888
Speak to a representative in your neighborhood. The representative will help you apply. Along with proof of eligibility, you will be required to provide proof of address and identity to qualify for a free Assurance Wireless phone. Once the representative receives confirmation that you are approved for Lifeline service, you will be provided with a free phone. The representative will help you activate it.

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What documents do I need to submit?

If you live in FL, GA, MD, MI, NC, NJ, NV, NY, OR, TX and WI you do not need to submit documents if you are applying based on participation in the following programs:

This is Assurance Wireless. They are probably calling to verify your # and tell you that new federal rules say you must make at least 1 call or send at least 1 text EVERY 30 DAYS to keep your phone active.

I didn't pick up the phone when this number called this afternoon.  After reading the replies here, glad I didn't.

Yes it is the correct number but assurance will only text or send mail informing you to recertify. If this number calls you dont answer. Call the number back it will let you know when you need to certify. The person calling is a scam using a spoofed number to get your information. The certification is done by automated phone call where you call the number or the website.

Has called everyday since before Christmas on my cell and leaving a message with two dirty words then they hang up. I looked up the number and it says it belongs to Assurance Wireless also a name came up Mike DeBlaey.

Way to be a troll. You don't seem to understand that scammers spoof legit numbers and what may be legit for you isn't for everyone! Plus, not everyone has this company. You shiilling for them?