888-701-1726

have to call the number back and press 1 to get removed.

Why don't you just take control and block that number from calling you, instead of calling some stranger and giving them your phone number hoping they might be willing to stop calling you?

ERC is a debt collector.  Debt collectors do not simply remove your phone number because you asked them nicely or because you pressed a number.

You will need to send them a certified, return receipt debt validation (by law they have to go back to the original creditor to prove you owe the debt), cease and desist calling, or "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt, and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

Everything else you need to know follows including at least two or more federal and state agencies where you should report their criminal activities.

ENHANCED RECOVERY COMPANY, LLC AKA ERC AKA ENHANCED RESOURCE CENTERS

Web page with alleged contact info:  http://www.ercbpo.com/contact/
The web page also indicates that they are now using outsourced call centers to steal money from Americans.  What could possibly go wrong with that?

LinkedIn page:  https://www.linkedin.com/company/enhanced-recovery-company-llc

BBB page listing them as an accredited business with a B rating?? Even though they have 929 complaints (BBB removed 424 complaints since 12/19) and 36 negative reviews and 1  positive review (written by employee Kenya under the name Shawn) as of 4/17/2021:  http://www.bbb.org/north-east-florida/busines ... le-fl-16000495/

Bloomberg lists the head criminals at this organization:  http://www.bloomberg.com/research/stocks/priv ... vcapId=30961796

Looks like they were bought by RLJ Equity Partners, LLC, owned by Robert L. Johnson, owner of BET TV (thanks to Resident47 for this information):  http://www.prnewswire.com/news-releases/rlj-e ... -102442054.html

Additional locations in Orange Park, FLA, and Waycross, GA.
CFPB has an extensive complaint record on these criminals.
Florida Dept. of State info:

ENHANCED RECOVERY COMPANY, LLC
Filing Information
Document NumberM10000003777 FEI/EIN Number31-1680696 Date Filed08/25/2010 StateDE StatusACTIVE Last EventLC STMNT OF RA/RO CHG Event Date Filed05/05/2014 Event Effective DateNONE
Principal Address
8014 BAYBERRY RD.
JACKSONVILLE, FL 32256
Mailing Address
8014 BAYBERRY RD.
JACKSONVILLE, FL 32256
Registered Agent Name & Address C T CORPORATION SYSTEM
1200 SOUTH PINE ISLAND ROAD
PLANTATION, FL 33324

Name Changed: 05/05/2014

Address Changed: 05/05/2014
Authorized Person(s) Detail Name & Address

Title MGR

MOQUIN, KIRK R
8014 BAYBERRY RD.
JACKSONVILLE, FL 32256

Title President

Sarim, Marty
8014 BAYBERRY RD.
JACKSONVILLE, FL 32256

Title CFO

Harrison, Michael
8014 BAYBERRY RD.
JACKSONVILLE, FL 32256

Florida Office of Financial Regulation information:
License Name:    ENHANCED RECOVERY COMPANY, LLC
DBA Name:
________________________________________
License Type:    Consumer Collection Agency
Status:    Approved
Status Effective Date:    1/1/2015
Original Date of License:    4/18/2003
License Number:    CCA0900170
License Expiration Date:    12/31/2014
________________________________________
License Main Address:

Street:    8014 BAYBERRY RD
City:    JACKSONVILLE
State:    FL
Zip Code:    32256

License Mailing Address:

Street:    8014 BAYBERRY RD
City:    JACKSONVILLE
State:    FL
Zip Code:    32256
Other Complaints:
http://www.ripoffreport.com/r/enhanced-recovery-companyllc/jacksonville-florida-32256-7412/enhanced-recovery-companyllc-phoney-att-collection-threat-jacksonville-florida-881660
http://www.consumeraffairs.com/debt/enhanced-recovery-company.html
http://www.yelp.com/biz/enhanced-recovery-company-jacksonville
http://ficoforums.myfico.com/t5/Rebuilding-Yo ... cy/td-p/2000885
https://debtadventures.wordpress.com/category/enhanced-recovery-company/
http://www.complaintsboard.com/complaints/enhanced-recovery-corporation-c7746.html
Looks like they get sued a lot:
http://caselaw.findlaw.com/us-7th-circuit/1600789.html
https://pacermonitor.com/public/case/8982643/ ... ry_Company,_LLC
https://pacermonitor.com/public/case/9505437/ ... ry_Company,_LLC
https://www.unitedstatescourts.org/federal/flmd/279554/
http://www.law360.com/cases/4d510926791d3f151500002c
https://www.gpo.gov/fdsys/granule/USCOURTS-tx ... ent-detail.html
https://dockets.justia.com/docket/missouri/moedce/4:2016cv00150/144500

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Also file a complaint with the Florida AG’s Office:   http://myfloridalegal.com/

And the Florida Dept. of Financial Regulation:    https://www.flofr.com/sitePages/FileAComplaint.htm