888-845-1350

A shady debt collector trying to collect on debts that are over 10+ years old.

They've called me 3 times in the past 4 months, each time trying to get me to pay on a debt that was charged off by the company more than 12 years ago. They threaten wage garnishment, lein against my house, arrest, etc. Don't believe it and don't give them any money! Not legit

They called me today saying that I was in debt from a credit card in 2007 that I made three payments on which I did have a credit card for $250 which I did pay off did not close a credit card they call me today and February 15th 2022 saying that I owe $15,000 and something dollars and credit card debt and that they were going to garnish my wages put lean on anything that I own I asked them what was the court information they just said it was February 28th at 8 a.m. asking for a courtroom they said give me the correct address because the address we attempted to send the paperwork to was rejected because you did not live there and asked me for my new address which I refused to give from my knowledge the State of Florida after 7 years they cannot come after you it's just funny that the amount they stated I owed is the amount that I'm getting back on my taxes

They calles me about a credit card that's been payed off

They say they are Glassell and Associates, also said GNA Legal, from California, attempted to collect old debts by threatening to put leins on your house, paycheck, take you to court and take your cars. They demean you by saying you are no good beacuse you won't pay, consumers don't like to pay, those sorts of things. Say you owe a huge bill over 10k but will settle for 2k or 3k, whatever you will give them.

harrassing phone calls. Pretend to be la county employee.

These people harassed my husband about an illegitimate debt. They knew his SSN, current and previous addresses, and even sent a letter to his email. We'll guess what, there's no such business as Glassell and Associates, or GNA legal, and there's no such place at the address they put on their letter. FRAUD!!!

What was the address?

Girl named Brandy called saying she was from Process Service Dispatch wanting to know where my husband was because he needed to be served papers. Wouldn’t tell me what it was for. I told her it was a scam and she got very mad saying that someone would be at my house within an hour. Its been 3 hrs and no one has yet to show!
Scam Scam Scam!

One of the tricks they use is to call your family, friends, neighbors and/or places of employment (past or present or both) to create panic and embarrassment so that their intended victim calls them so that they can scare that person into paying extortion money.  They will usually also state information that would be illegal for a real debt collector to state to department and tell them that you are a deadbeat who does not pay their bills.  They often call people that have never even been a third party such as that you are being sued, that you owe money to someone, etc. They threaten that if you do not call them back, they will contact your HR associated with you because they get erroneous information off the internet.

The fake process server/location finder extortion SCAM usually consists of the following:

They mention that they have received a Fax document or some sort of complaint and that there is a pending legal matter or action about to filed against you to create the sense of urgency.  They tell you that they are a “process server” and cannot give you the particulars of the case since the file is sealed. This is simply ruse to get you to call another number (often with a made-up case number) where they will ask for money to “make it go away” (this is actually the same place, they work in teams, one pretending to be the server, and the other usually pretends to be a lawyer).  They threaten to serve you at home or at work.  They tell you that if they serve you at work then they will need a supervisor, security, or HR person there as a witness, hoping that will cause you to panic over the alleged embarrassment of being served at work.  They also tell you that you will need two forms of ID.  None of which is true.  Process servers do not ever call ahead so that you can dodge them.  Process servers get paid to serve papers, nothing else.  They certainly are not going to pass up a paycheck by telling you that you can avoid being served, they are not going to give you an extra day or even a few hours to get a “stop order”.  Court documents are time sensitive and must be served within a certain amount of time.  Remember that you can always call the local courthouse to see if there really is a lawsuit that has been filed against you.

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Called knowing all my familes info warning me a family member was being filed on for a complaint looking for him. Knew my name and my parents

Received a call to my cell phone AND my work number, using a name I have not used for over 12 years. A girl by the name of Sophia said she was from the process service office who has a court ordered summons which needs to be delivered in person. Please contact the legal dept so that we can set up a time to meet up. Dont fall for it. NO Server is going to warn you that they are coming to serve you with a summons.

This is a scam. They tried the same thing with my brother. Be sure to file a complaint with the state Attorney General office. I just filed one and the scammer I reached is named Jack.

Called trying to extort $2000 for credit card I never had 11yrs ago. Stated papers would be served today for court hearing on 3/8/2022. Jack ext. 513 gave company name as Glassell & Asso., 355 S. Grand Ave, LA 90012. The zip should be 90071. I contacted the building manager, Nicole, and told extortionist were using the address, FBI for attempting to extort money from a senior, state Attorney General, local law enforcement.

They called about a bill that was over 12 years old that has been discharged said that I know where bad people go that I am an awful person only God could save me now. They are calling family members it is awful

Virtual offices and not a real address.