201-818-4000

I was deliquent on my Fred Meyers account. I owed $79.00 and now hit with a $25.00 late fee. My payment was due on May 4th and on May 13th the calls began. Once I was able to determine who this was I called to try to fix the situation. I spoke with a representative by the name of Sherlene(sp) who yelled at me to give her my information, which I feel a bit uneasy giving personal information to someone who doesnt identify who they are. Then she yelled at me to tell me I was late and that they are going to keep calling me until they get there money. Then she hung up on me. I called back 2 more times and was hung up again. I then got on my cell phone and called and was transfered to a very nice gentleman who spoke to me like a human and let me know what was going on. I have had this card for a little less than 2 years and have never had a late payment. To have 8 phone calls in one day to collect my FIRST missed payment of $79.00 is a little above and beyond. They were calling my parents house which they answered on the last 3 calls and let them know I do not live there anymore. My mother than asked for them to stop calling and they said they would take the number off and hung up. Then this moring (5/17) they called again. Which is when I began talking to this LOVELY group of individuals. Sherlene yelled at me that the phone number had been taking out of the system but then could see they had called this morning. So you are incompetent in human relations and incompetent on your daily task. I was ensured by Sherlene that I would no longer recieve calls because they didnt even have the number in the system anymore, which they obviously did if my mother got a call from them this morning. After I spoke to the only human in the place I asked if he could give me the name of the last person I spoke with and thats when I found out who the lovely Ms. Sharlene was. I was then told I was being transfered to a supervisor by the name of Ruby. She must have trained Sherlene because she was as much as a human as a rock. I explained to her my frustrations and she did nothing but say "well you owe us money and it is an automated system". Then when I wouldnt give her a contact number because I see no reason to set myself up with barraded of calls she threatned me and said she would turn the accounts over to collections if they cant get a hold of me. As of now I have canceled the credit card and wrote a check for the full amount. I WILL NOT ever do business with Fred Myers or T.D. Bank if this is the caliber of people they put behind their name(i.e Sherlene and Ruby).

I too keep getting these calls....below is their contact info...maybe everyone should bombard them until they stop calling...

Contact Us

Our offices are located at:
U.S. Location:
1000 MacArthur Blvd.
Mahwah, NJ 07430

Canada Location:
25 Booth Ave.
Toronto, ON M4M 2M3


Existing Merchants
Call: 800-538-3638 (Merchant Services Dept.)
Fax: 201-818-6214

For Sales Information
Contact Amine Karimi, Assistant Vice President
Phone: (201) 818-4000 ext. 3603
Email: Amine.Karimi@TD.com

Receive daily calls.  Many times, there is a no answer - typical for a telemarketer.  Yesterday a message said 'please hold for an important message'- there was a long pause so I hung up.  Today a woman answered and said she was from TD Bank asking for my wife.  She wouldn't tell me what it was regarding so I hung up.  We have no accounts with TD Bank.

I get calls from TD Bank. This company handles the financing for a company I do business with, Precision Equipment, who sell riding mowers, ATV's , etc. Perhaps you have done business with a company such as this.

Four phone calls today 10/2/13. Asked for John Winters at 8:30 am.  This is my mothers phone, her house and she is dying of cancer, under hospice care.  The last thing she needs is to get collection phone calls for a complete stranger in her last days on this Earth.

Take a look at their web
http://www.merchantcircle.com/business/Shoppe ... Co.201-818-4000

After a few days of ignoring this number I finally looked it up to see that other folks have been called by it as well. Its extremely annoying being this number calls at all hours of the day. They never leave a message.

Dear debt collector,  if you want people to answer or call you back I suggest leaving a message so that people are aware it's not a telemarketer or some scam pharmaceutical company trying to rip them off, also I suggest not calling 20 times per day! You won't get anywhere behaving like that. If someone calls me 20 times a day, which you do- I just block your number with an app called "Mr. Number". No one likes to be harassed. So, if I owe a debt leave a message like you are supposed to stating that "you are attempting to collect a debt".  

Laura not sure who this is and please don't take this the wrong way but in the future I would not offer up so much information on posts. I work in IT and IT security and there are major Russian mob groups out there that do nothing but personal information theft. If you don't have a security program set up with life lock or your back I would highly suggest you do so. Usual costs is around $19 per month and worth every penny. My bank's comes with the umbrella policy so if we are completely wiped out we can get up to 1 mil. The internet is a wonderful tool but is also a very dangerous place.

Stay vigilant

Reject, stop

They keep calling me and never answer. I have called back and got a busy signal, I have texted them without results. Very annoying.

They called me and one lady spoke too fast and asked me something about my email and personnel information.. when I said stop, Please, please who is speaking?.. She said that she need my information to upgrade my data with Ashley Furniture and City Furniture.... this call is a Trick

This number calls all hours. I answer no one there. They are a pain. They need their phone line cut

I get a call from 201-818-4000 almost everyday telling me to hold while they connect me to a caller.  I always hang up.

Harassing and calling multiple times a day and middle of the night! Have asked to be off the phone list for months and it continues