2123803114

American Express has been phone-stalking me for a couple of weeks from various numbers, and I thought it was a scammer because I do not have an American Express account, and because their messages never ask for anybody by name. They say "this is not a sales or marketing call" and that they is is an important call about "your account".
Today this number was left on my Caller ID from them, and I was all set to report it to FCC, but first I called AmEx's customer service number from their website. The customer service rep dialed the number and confirmed that it does belong to them. She then checked to make sure that someone else didn't fraudulently open a card under my name, and concluded that they must have my phone number tied to another person's account. They deleted my number from the record, and gave me this number to call if it happens again:
877-352-6747.

Are you sure?

Only you claim they said it was one of their numbers! Many others have NOT!!!

One example:

https://whocallsme.com/Phone-Number.aspx/2123803114

"It's a scam. I called American Express's customer service line to ask if they were calling me for any reason (I don't trust a regular area code). This number is not in their records as being from any of their departments."

• This number is not in their records as being from any of their departments

Also the message you got:
• They say "this is not a sales or marketing call" and that they is is an important call about "your account". •

http://twopenniesearned.blogspot.com/2011/08/ ... erican.html?m=1

"One message sounded something like this:

"My name is ____. I'm calling on behalf of American Express. May I please speak to Amy Fontinelle? (4-second pause) Amy Fontinelle please. On behalf of American Express I want to thank you for speaking to me. If you have any additional questions please contact us at the number on the back of the card. You have a nice evening."

There was no pause in the message after they said "Amy Fontinelle please." Also, I never spoke to them, so why did they thank me for speaking to them? It should be noted that all of the voice messages were from women who sounded unmistakably American--I don't think there was a language barrier problem.

Another message sounded something like this:

Hello this is ____ calling on behalf of American Express on a recorded line may I speak with Amy Fontinelle. (2-second pause) On behalf of American Express I want to thank you for speaking with me today. If you have any additional questions you may contact us at the number on the back of the card and have a good day."

http://www.reddit.com/r/reddit.com/comments/i ... express_please/

"I do not have an American Express account. Finally, I received a call from an 800 number (also listed above), and they left a message saying “This is American Express … calling to discuss an important matter.” I returned the call at this number, and an automated message immediately asked for an account number. I eventually got to speak to a “representative” who sounded unofficial, suspicious, speaking out of the protocol I’m used to hearing when I call credit card company reps/customer service. I told the “AmEx representative” about the number of calls I keep receiving from them, and that they are calling me in error, because I do not have an account with them."

http://www.blindmansfaith.com/updates/2009/04 ... 1-800-592-1176/

"Last night we received a call from a person named Margaret (left a voicemail) saying it was about an important business matter and not a sales or marketing call. Wanted us to call back at 1-800-592-1176.

The message itself was very suspicious because if it was an important message, the person would have left a note about what was so important about it.

We did some searching on the web and found that this is a group of scammers who claim to be from American Express. When you call back, they’ll request your social security number as well as your American Express card number before they’ll tell you what the “important matter” was."

This numbers (and the others) can be traced to IP Addresses:

http://www.verifyphone.com/phone-lookup-reviews/212-380-3114

"Reverse IP Search Tracer for 2123803114

This reverse phone number was traced from the following IP addresses: 161.149.102.186, 65.51.40.130, 174.252.129.14, 76.18.33.102, 66.249.76.53"

Which indicates it's either from a cell phone and/or a VoIP service is being used ... possible Caller ID spoofing as well!!! Cell phone and Voice over Internet Protocal service is being used. VoIP services and cell phones are scammers choice of tools (they can spoof caller ID). Ask yourself this, were it really AmEx would they be spoofing any of their numbers? No! Would they call on Cell phones? No! Would they even use VoIP services? No!

From a few of the other numbers making these same bs calls:

https://800notes.com/Phone.aspx/1-801-945-9061

"They call constantly without leaving a message.  When I finally called them back, they claim to be American Express, but they want YOU to tell THEM what your credit card number is.  They aren't able to answer any questions about your account, which sounds very suspicious. They didn't even know my address.  They only seemed to have a telephone number, yet they want you to give them more of your personal information over the phone.   Sounds like a lame phishing scam."

http://whocalled.us/lookup/6234926031

""We have been getting calls from 6025379012 and the caller ID lists the caller as 6234926331. I saw on this site that this was supposedly an AMEX call. I called the number on my AMEX card and spent about 20 minutes with a representative. She assured me that my account is OK and up-to-date and that these #s ARE NOT affiliated with AMEX. I strongly suspect a phishing or spoofing scam. DO NOT talk to these people and DO NOT call them."

"Called the FCC to complain that I am getting calls from 623-492-6031, 216-545-8326 and others posing as banks and scamming people into giving out personal information. I told the FCC rep that the scary thing is that they somehow have hacked into the telephone system and can have authentic bank phone numbers shown on your caller ID screen. The FCC representative said that this was called "spoofing" and was considered fraud, so was under the jurisdiction of the FTC (Federal Trade Commission) rather than the FCC that concerns itself with only unwanted telemarketing calls. They also said, unfortunately, that this kind of fraud was almost impossible to investigate, let alone prosecute - so the best thing to do is let it go to the answering machine if you don't recognize the number"

"Got a call from this number, yet ANOTHER in a long string of FAKE AMERICAN EXPRESS PHISHING SCAMS. This has been going on for months, my landline, my cell. These assclowns call from cell phones in Florida, New York, Arizona, just to name a few. They fake their caller ID to read Unknown, or American Express or they are identified by "cell phone"
Real American Express does not call their customers asking for personal information, and they certainly do not call you from cell phones. The premise of the phishing scam is to get you to enter your legitimate card number and expiration, then once you have done that, they will ask all kinds of personal info, like if you want to make a payment by phone, they will request your banking info.
Before you know it, your card has been used fraudulently and your bank account is cleaned out.
NEVER NEVER GIVE THESE FOLKS YOUR PERSONAL INFO. ALWAYS VERIFY WHO YOU ARE ACTUALLY TALKING TO."

"AMEX has told me this is a scam. A recorded message said they were American Express calling about my account and to call them back at an 800 number before the close of the business day. I called the AMEX phone number on my card and they said no one from AMEX has tried to contact me."

http://idtheft.about.com/b/2009/01/19/american-express-vishing-scam.htm

"I received my first vishing voice mail today. The call came in early, and the voice mail said American Express needed to verify charges that were being made to my account. They asked that I call a specific number, not the number on the back of my card and enter my full 16 digit account number to be taken directly to the security department.

I knew immediately that it was a vishing call because I am not an American Express customer. But even if I were, I would never call a number left on my voicemail and enter my full account number. I assume that American Express would have that number and would need nothing more than the last four digits to verify my identity.

Identity theft and credit fraud criminals are getting more and more sophisticated. Beware of any incoming call that requests information that the company should already have on file. And when in doubt, always hang up and call the number on the back of the card, not a number provided in voicemail."

Plus more that indicates this number is NOT AmEx (and the other numbers are NOT either):
Those making these illegal, harassing scam calls:
• Ask for full account number plus social security number as well
• Call people how don't have an AmEx card or AmEx account
• Voice on other end is pretty much one with an Indian Accent
• And since the other numbers they call with is IP traceable that also could mean the numbers are spoofed

Further, the AmEx rep stated that they WON'T call you ... but rather it would be you (if an AmEx account holder) calling them! They'd NEVER call along the lines of these particular calls especially. AmEX would know who has an account with them and would not cold call anybody and everybody like this!!!

And also, to note ... They sometimes follow using a 000-000-0000 identifier, which means they're calling from an international site.  

This number is NOT for AmEx at all!!! I know, I ACTUAL spoke with one of their reps and ran down all these numbers and the rep specifically told me that not one of them is for AmEx or any business or agency connected or affiliated with them!!! PERIOD!!!

When I called back; the rep does not know why they called; they want my SS # or my account #; they don't leave a message; They called me; why do I have to provide that info.  When I said that I want my phone # put on their do not call list; the rep said she cannot do it w/o an account #.  Very frustration round-and-round conversation.  They called me and they don't know why....

These people are the worst of the worst
I just had open heart surgery and told them that several times and they continued to call and harass several times a day, they call from a different number every time.  even when I gave them major chunks of mone towards my bill.

I have been getting calls from this number every day even weekends.  Calls start early and sometimes call late.

Repeated calls and never leaves a message. We are on the national do not call list...ahhhh!

4th call today.  No messages left.

Returned call to that number and confirmed that my payment was made - they were able to confirm the payment amount so I believe they were legit AmerX .... had me update my employer info over the phone which I didn't like, but too late now. Will monitor my information closely after this

212-380-3114 is an american express collections number - made a call through them, and got worried, so I called the  1-888 number on my card, confirmed the call was recorded in my history and all was safe.