214-506-7148

They just started calling my fax number. No one answers when you call back. If the government is regulating this type of company, they aren't doing a very good job.

Caller ID comes up as Seagoville, TX

They call my home phone once a while. no msg.  Who is this people.

Collection agency.

No message

I do not know who these people are or how they got my phone number.

Got two calls today at my work, one hour apart.  Both are recordings asking me to hold for an important call.

Calls 3-4 times a day, about 3-4 days per week, always in the daytime. Nobody is home then, no message.

They call all the time and sometimes don't leave any message, and sometimes leave a computerized message to press a number if someone is or is not available. They use various numbers
214-506-7148
214-506-7149
214-506-7144

Plls. Stop unwanted call.calls 3 to 4 times a day and night.

Belligerant and hostile caller asking for my wife.  I want to know who is wanting to my wife who is very ill from back surgery

Belligerant and hostile caller asking for my wife.  I want to know who is wanting to my wife who is very ill from back surgery

Belligerant and hostile caller asking for my wife.  I want to know who is wanting to my wife who is very ill from back surgery

the first time they called me they said they wanted to go ahead and accept my offer to pay $2200 on a debt i don't have. when i said i've never talked to you how could we make a deal he got rude so i hung up. calls at least 3 to 4 times a day to my cell my wife's busines phone & my home phone.

Robo call that digitally asks for a coworker giving the option of pressing "1" if you're the person; "2" to put the call on hold while the person comes to the phone; or "3" the person is not available.  They need to add option "4" to self-destruct!


West Asset Management, Inc.
2253 Northwest Pkwy SE
Marietta, GA 30067-8764
Tel: (888) 433-2886
Fax: (770) 618-3742

A few of their Caller ID numbers:

(972) 217-8318
(214) 506-7144
(214) 506-7145
(214) 506-7147
(214) 506-7148
(214) 506-7149
(443) 550-7975

I receive calls daily from this number and there is never anyone on the line. I am on the DO NOT call list but it does not appear to matter.

yep, West Asset Management. One of my delinquent medical bills was sold to this company and they don't give up! RELENTLESS!!! I usually ignore the calls, but they surprised me by calling my work number so I answered it and the person wanted me to verify my social and my DOB. After reapeatedly telling the lady that I was not going to give any personal info, she hung up!

For Release: 03/16/2011

Leading Debt Collector Agrees to Pay Record $2.8 Million to Settle FTC Charges

A leading debt collection company has agreed to pay a civil penalty of $2.8 million to settle Federal Trade Commission charges that its aggressive collection techniques violated federal law. As part of its efforts to protect consumers affected by the struggling economy, the FTC alleged that West Asset Management, Inc. violated the FTC Act and Fair Debt Collection Practices Act.

According to the FTC’s complaint, thousands of consumer complaints have been filed against West Asset Management Inc., which employs 1,500 debt collectors in 13 states and one offshore location. West Asset Management debt collectors allegedly violated the Fair Debt Collection Practices Act by calling consumers multiple times each day, often regarding accounts that did not belong to them, and sometimes using rude and abusive language. The FTC further charged that West Asset Management also illegally disclosed the existence of consumers’ debts to third parties and ignored consumers’ written demands that West Asset Management stop calling them.

The company also allegedly withdrew funds from consumers’ bank accounts or charged their credit cards without consent and falsely claimed that consumers would be sued, arrested, or have their property seized for nonpayment of their debt. In addition, the FTC alleged that West Asset Management falsely claimed that partial payments would be accepted as full settlement on accounts and that negative information would stay on consumers’ credit reports until debts were paid. According to the complaint, West Asset Management has collected on more than 24 million accounts on behalf of clients in the healthcare, telecommunications, consumer credit, and government service industries.

The settlement imposes a $2.8 million civil penalty, which is the largest civil penalty obtained by the FTC in a debt collection case. The settlement order permanently prohibits West Asset from using false, deceptive or unfair debt collection tactics, including:

Misrepresenting itself as a law firm or that its collectors are attorneys;
Misrepresenting that debtors will be arrested or have their property seized if they don’t pay;
Threatening actions that would be illegal, or actions that the company has no intention of taking;
Making false statements to collect a debt or obtain information about a consumer;
Withdrawing funds from consumers’ bank accounts or charging their credit cards without their consent;
Depositing postdated checks before the date on the check, or threatening to do so;
Revealing to third parties that a consumer owes a debt;
Asking a third party for a consumer’s location information more than once without the third party’s consent or a reasonable belief that the person’s earlier response was wrong or incomplete and that the person now has correct location information;
Calling consumers before 8 a.m. or after 9 p.m., or at their workplace;
Communicating with a consumer after receiving written notice that the consumer refuses to pay or wants the collector to stop calling; and
Using obscene or profane language, or harassing consumers with repeated phone calls.
Click here for information about consumers’ rights under the Fair Debt Collection Practices Act.

The Commission vote authorizing the staff to refer the complaint to the Department of Justice, and to approve the proposed consent order, was 5-0. The DOJ filed the complaint and proposed consent order on behalf of the Commission in U.S. District Court for the Northern District of Georgia, Atlanta Division on March 10, 2011. The consent order was entered by the court on March 15, 2011.

NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendant has actually violated the law. This consent order is for settlement purposes only and does not constitute an admission by the defendant of a law violation. Consent orders have the force of law when signed by the District Court judge.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1,800 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Web site provides free information on a variety of consumer topics.

MEDIA CONTACT:
Frank Dorman
Office of Public Affairs
202-326-2674
STAFF CONTACT:
Robin L. Rock and Dama J. Brown
FTC’s Southeast Region
404-656-1368, 404-656-1361
(FTC File No. 0723006)
(West Asset Management)

http://www.ftc.gov/opa/2011/03/wam.shtm

Most of the posters on here are lucky to get 3-4 calls a day.
WAM is calling EVERY 3 HOURS daily!
Never leaves a message of course.
Well, they can waste their time.
I'll never answer.

This was an unknown number to me from my caller ID, so I have pre-recored those 1-800 "Sex Line" recordings, so I pushed the answer button & put my recorder to the phone 7 just let the recording do the NASSTY work !! And thats what they got from me;    ...  "Just [***] Mothers who know how to please"!!. It could have been a Bill Collector (the economy is in such bad shape, I'm getting calls about 1995 bills I couldn't pay after a career change).  But, everyone ought to do this to unwanted calls.