5027229148

have called Humana 3 times in regards to their fax numbers calling my residential number at all hours of the day and night.
After the third time they assured me it would stop. This morning it started again so looks like I will be making a 4th call to 1-800-486-2620.

I'd like you to share with you that we have had (some) success (time will tell) regarding getting Humana to both acknowledge and address the issue of incredibly annoying, multiple calls to a *CANADIAN* phone over the period of months.

After attempting to contact the company directly, we resorted to contacting the Better Business Bureau of Louisville (Complaint Department you may reach us by Phone: (502)583-6546 or by Fax: (502)589-9940 ) to register a complaint.  Before you begin thinking that this was an empty gesture, let me assure you that the BBB has more influence than you may believe.  I have used it in another situation when a company was unresponsive to my direct contact… and it was very effective then as well.

Here is the content of my complaint… which, by the way, can be very conveniently submitted on the BBB’s web page: (http://complaint.bbb.org) .. submitted June 10, 2013.. complaint #9576801

“… I am representing a business associate who is having this difficulty. They would prefer I handle all associated issues. The company is issuing phone calls (likely fax based) at all hours of the day and night. Since there is no communication when the call is answered (only fax connection tones), the nature of the call cannot be determined. Humana has been contacted 3 times in the past and the company representative has positively identified the offending phone numbers (see below) as sourced by Humana Inc. and ensured the individual I am representing that the problem would be resolved. Since this issue began 4 months ago, the phone calls continue to occur. The calling numbers are all from area code 502: 722-9148, 405-8022, 405-8021 and 405-7035 Using any one of those numbers in a Google search will reveal NUMEROUS other complaints regarding such harassing and potentially threatening calls. The number being harassed is: (705) 458-0610 On the advice of BBB, I will also be initiating a complaint with the Attorney General's office  …”

Humana has an “A+” rating with the BBB and I discovered that such companies consider this to be a very significant asset.

The phone calls (which seem to have cycles) had started again but quickly stopped within a few days of when the BBB had anticipated it would be able to contact Humana.  Then, on June 26, Humana issued a personal letter to the person actually receiving the calls.  The letter stated that the calls were indeed the result of a clerical error in issuing faxes and had been corrected. And other blah, blah, blah apologies, etc.

Time will indeed tell if this is a lasting solution but it at least shows the company taking acknowledging, ownership of the issue and dealing with it… most importantly… IN WRITING!

I would greatly encourage you to spend just a bit of time to duplicate our effort and approach and contact the BBB on your own.  I intend to deliver this message to many of the NUMEROUS others who have experienced this ridiculously annoying and frustrating issue.  With enough complaints, Humana will have to SERIOUSLY review its faxing policy and technique.

Douglas Ruisaard
dougr@telus.net

I'd like you to share with you that we have had (some) success (time will tell) regarding getting Humana to both acknowledge and address the issue of incredibly annoying, multiple calls to a *CANADIAN* phone over the period of months.

After attempting to contact the company directly, we resorted to contacting the Better Business Bureau of Louisville (Complaint Department you may reach us by Phone: (502)583-6546 or by Fax: (502)589-9940 ) to register a complaint.  Before you begin thinking that this was an empty gesture, let me assure you that the BBB has more influence than you may believe.  I have used it in another situation when a company was unresponsive to my direct contact… and it was very effective then as well.

Here is the content of my complaint… which, by the way, can be very conveniently submitted on the BBB’s web page: (http://complaint.bbb.org) .. submitted June 10, 2013.. complaint #9576801

“… I am representing a business associate who is having this difficulty. They would prefer I handle all associated issues. The company is issuing phone calls (likely fax based) at all hours of the day and night. Since there is no communication when the call is answered (only fax connection tones), the nature of the call cannot be determined. Humana has been contacted 3 times in the past and the company representative has positively identified the offending phone numbers (see below) as sourced by Humana Inc. and ensured the individual I am representing that the problem would be resolved. Since this issue began 4 months ago, the phone calls continue to occur. The calling numbers are all from area code 502: 722-9148, 405-8022, 405-8021 and 405-7035 Using any one of those numbers in a Google search will reveal NUMEROUS other complaints regarding such harassing and potentially threatening calls. The number being harassed is: (705) 458-0610 On the advice of BBB, I will also be initiating a complaint with the Attorney General's office  …”

Humana has an “A+” rating with the BBB and I discovered that such companies consider this to be a very significant asset.

The phone calls (which seem to have cycles) had started again but quickly stopped within a few days of when the BBB had anticipated it would be able to contact Humana.  Then, on June 26, Humana issued a personal letter to the person actually receiving the calls.  The letter stated that the calls were indeed the result of a clerical error in issuing faxes and had been corrected. And other blah, blah, blah apologies, etc.

Time will indeed tell if this is a lasting solution but it at least shows the company taking acknowledging, ownership of the issue and dealing with it… most importantly… IN WRITING!

I would greatly encourage you to spend just a bit of time to duplicate our effort and approach and contact the BBB on your own.  I intend to deliver this message to many of the NUMEROUS others who have experienced this ridiculously annoying and frustrating issue.  With enough complaints, Humana will have to SERIOUSLY review its faxing policy and technique.

Douglas Ruisaard
dougr@telus.net

I'd like you to share with you that we have had (some) success (time will tell) regarding getting Humana to both acknowledge and address the issue of incredibly annoying, multiple calls to a *CANADIAN* phone over the period of months.

After attempting to contact the company directly, we resorted to contacting the Better Business Bureau of Louisville (Complaint Department you may reach us by Phone: (502)583-6546 or by Fax: (502)589-9940 ) to register a complaint.  Before you begin thinking that this was an empty gesture, let me assure you that the BBB has more influence than you may believe.  I have used it in another situation when a company was unresponsive to my direct contact… and it was very effective then as well.

Here is the content of my complaint… which, by the way, can be very conveniently submitted on the BBB’s web page: (http://complaint.bbb.org) .. submitted June 10, 2013.. complaint #9576801

“… I am representing a business associate who is having this difficulty. They would prefer I handle all associated issues. The company is issuing phone calls (likely fax based) at all hours of the day and night. Since there is no communication when the call is answered (only fax connection tones), the nature of the call cannot be determined. Humana has been contacted 3 times in the past and the company representative has positively identified the offending phone numbers (see below) as sourced by Humana Inc. and ensured the individual I am representing that the problem would be resolved. Since this issue began 4 months ago, the phone calls continue to occur. The calling numbers are all from area code 502: 722-9148, 405-8022, 405-8021 and 405-7035 Using any one of those numbers in a Google search will reveal NUMEROUS other complaints regarding such harassing and potentially threatening calls. The number being harassed is: (705) 458-0610 On the advice of BBB, I will also be initiating a complaint with the Attorney General's office  …”

Humana has an “A+” rating with the BBB and I discovered that such companies consider this to be a very significant asset.

The phone calls (which seem to have cycles) had started again but quickly stopped within a few days of when the BBB had anticipated it would be able to contact Humana.  Then, on June 26, Humana issued a personal letter to the person actually receiving the calls.  The letter stated that the calls were indeed the result of a clerical error in issuing faxes and had been corrected. And other blah, blah, blah apologies, etc.

Time will indeed tell if this is a lasting solution but it at least shows the company taking acknowledging, ownership of the issue and dealing with it… most importantly… IN WRITING!

I would greatly encourage you to spend just a bit of time to duplicate our effort and approach and contact the BBB on your own.  I intend to deliver this message to many of the NUMEROUS others who have experienced this ridiculously annoying and frustrating issue.  With enough complaints, Humana will have to SERIOUSLY review its faxing policy and technique.

Douglas Ruisaard
dougr@telus.net

I'd like you to share with you that we have had (some) success (time will tell) regarding getting Humana to both acknowledge and address the issue of incredibly annoying, multiple calls to a *CANADIAN* phone over the period of months.

After attempting to contact the company directly, we resorted to contacting the Better Business Bureau of Louisville (Complaint Department you may reach us by Phone: (502)583-6546 or by Fax: (502)589-9940 ) to register a complaint.  Before you begin thinking that this was an empty gesture, let me assure you that the BBB has more influence than you may believe.  I have used it in another situation when a company was unresponsive to my direct contact… and it was very effective then as well.

Here is the content of my complaint… which, by the way, can be very conveniently submitted on the BBB’s web page: (http://complaint.bbb.org) .. submitted June 10, 2013.. complaint #9576801

“… I am representing a business associate who is having this difficulty. They would prefer I handle all associated issues. The company is issuing phone calls (likely fax based) at all hours of the day and night. Since there is no communication when the call is answered (only fax connection tones), the nature of the call cannot be determined. Humana has been contacted 3 times in the past and the company representative has positively identified the offending phone numbers (see below) as sourced by Humana Inc. and ensured the individual I am representing that the problem would be resolved. Since this issue began 4 months ago, the phone calls continue to occur. The calling numbers are all from area code 502: 722-9148, 405-8022, 405-8021 and 405-7035 Using any one of those numbers in a Google search will reveal NUMEROUS other complaints regarding such harassing and potentially threatening calls. The number being harassed is: (705) 458-0610 On the advice of BBB, I will also be initiating a complaint with the Attorney General's office  …”

Humana has an “A+” rating with the BBB and I discovered that such companies consider this to be a very significant asset.

The phone calls (which seem to have cycles) had started again but quickly stopped within a few days of when the BBB had anticipated it would be able to contact Humana.  Then, on June 26, Humana issued a personal letter to the person actually receiving the calls.  The letter stated that the calls were indeed the result of a clerical error in issuing faxes and had been corrected. And other blah, blah, blah apologies, etc.

Time will indeed tell if this is a lasting solution but it at least shows the company taking acknowledging, ownership of the issue and dealing with it… most importantly… IN WRITING!

I would greatly encourage you to spend just a bit of time to duplicate our effort and approach and contact the BBB on your own.  I intend to deliver this message to many of the NUMEROUS others who have experienced this ridiculously annoying and frustrating issue.  With enough complaints, Humana will have to SERIOUSLY review its faxing policy and technique.

Douglas Ruisaard
dougr@telus.net

Have gotten the same calls all day today-08-26-2013...last one at 10:35 pm est..will be calling humana and the BBB of Loiuisville tomorrow...

Make it stop PLEASE!!! Keeps calling my cell and there is a beeping sound on the other end. Just called 1-800-486-2620 was assured that they will forward my request to the telecommunications department and make it stop and to allow 24-48 hrs. Will see about that!!!

I have been getting the same calls but from and unknown number and seem to come in a pattern. There is a call then 3 mins later another call followed by one 10 mins later, there is a lapse of about 1.5 hours and starts again. Is this siimilar to what everyone else has been recieving?

Everyone! I was getting this same repeated fax attempt on my mobile phone. I called the Humana 800 number (see post below) and I spoke with the operator who told me there is a list that they keep of wrong numbers. Once you make the call and put your number on that list, the faxing/calling will stop. Good luck!

It's Humanas Rightsource Pharmacy,  they usually call to confirm prescription orders that you have coming through their mail order program or they call to see if you want to switch your prescriptions over to the mail order program.

Oh and if you want to call them back to ask them why they are calling or to tell them to stop calling the correct number to call is 1-800-486-2668 because its coming from Humanas Rightsource Specialty Department, calling Humanas 800 number won't help.

Got 12 calls within 35 minutes this AM.
I will call a number listed above. I finally had to pull the power on my phone base.

Getting called all day

i am being disturbed by getting calls all day until 11:30 from 502-722-9148 and only a beeping sound when I answer.. WHO CAN i COMPLAIN TO?

Consider maybe getting a call blocking device or phone.. You can google them and many are around $60.00 or so.

Report them here:
By State DNC lists:
https://800notes.com/faq/state-do-not-call

Federal:
https://www.ftccomplaintassistant.gov/#&panel1-1
https://esupport.fcc.gov/ccmsforms/form1088.action
https://complaints.donotcall.gov/complaint/complaintcheck.aspx?panel=2

My situation is the same as all the others. Constant calls from Humana from 3:08 PM and continuing through midnight so far.  No message only a beep like all the others have stated.  Turning off the phone or ringer is not an option as we have elderly parents that often call with medical problems.  I am going to contact the Better Business Bureau of Louisville Thanks for the info.

Consider getting a call blocking device or phone.. You can google them and many are around $40.00 or so. If its a cell phone, some already have call blocking, if not, there are free apps on the web that will work for some. You can google this. If you have a smart phone, there is a free app called call control. Iphones appear to have apps also. Another one is called Mr. Number. For tracfone & straight talk:

https://play.google.com/store/apps/details?id=com.privacystar.android.tracfone&hl=en
http://extras.straighttalk.com/en
http://www.youmail.com/home/carriers/straight-talk/block-number
https://www.straighttalkwirelessforum.com/viewtopic.php?f=6803&t=55006

For text messages: forwarding any text message spam you get to the short code  “7726,” which spells “spam” on most phones, to alert your network operator to the abuse. ATT won't accept 7726 But they will accept BLOCK and return a message that the web site is blocked. forward the texts to 7726 or BLOCK, depending on your phone carrier.

If it doesn't stop, then report your callers here, not just to the DNC alone:

To file complaints on Foreign company's and scams:
https://800notes.com/forum/ta-d20d86fdc3e145c/reporting-international-scams
https://www.econsumer.gov/#crnt
eConsumer.gov: Report Your Complaint
E-mail: econsumerwb@ftc.gov

Federal:
https://www.ftccomplaintassistant.gov/#&panel1-1
https://consumercomplaints.fcc.gov/hc/en-us
https://complaints.donotcall.gov/complaint/complaintcheck.aspx?panel=2

By State DNC lists:
https://800notes.com/faq/state-do-not-call

FCC Abandoned Calls Complaint form:
http://www.fcc.gov/cgb/consumerfacts/1088D-R.pdf
email:  fccinfo@fcc.gov

Same thing still happening lol clogging up my work voicemail. Tried sending it to fax before I found this page. Still occurring between 2:30am - 6am although I've had them as late as 9am.

No caller ID on our phones so I can't see anything when the call happens. Work voicemail system shows the number though, which is the only reason I know the number. Beep....beeep....beeeeeeep. Still all the same.

Ah, well. At least I know I'm not the only one.