530-419-1023

From a whocalld.com recording this is "West Asset Management", a debt collection agency.

WEST ASSET MANAGEMENT
Posted in:  https://800notes.com/Phone.aspx/1-530-419-1023
Web site lists an address in Nebraska:  https://www.westdebtsolutions.com/contact/
Addresses:
•    171 Mercy Rd., Omaha, NE 68106
•    408 Fort Crook Rd S # 102 Bellevue, NE  68005-2988
Tel: (402) 682-6100
•    2253 Northwest Pkwy SE Marietta, GA  30067-8764
•    11808 Miracle Hills Dr.  Omaha, NE  68154-4403

BBB lists them as an accr4edited business with 2444 complaints but they still get an A+???:  http://www.bbb.org/nebraska/business-reviews/ ... ha-ne-106000003
And the BBB ignores the fact that the FTC spanked them:  https://www.ftc.gov/news-events/press-release ... lion-settle-ftc

Bloomberg lists the head criminals at this organization:  http://www.bloomberg.com/research/stocks/priv ... ivcapId=4505613
Department of Education contract:  https://studentaid.ed.gov/sites/default/files ... aseContract.pdf
Nebraska Dept. of State has no listing for them, Bizapedia has no listing for them.  Georgia Dept. of State is down for maintenance right now.

Complaints:
http://forums.debtcc.com/collection-agencies/westassetmgmt.html
http://www.complaints.com/2006/june/7/West_Asset_Management_401.htm
http://www.ripoffreport.com/r/west-asset-management/sherman-texas-75091-2548/west-asset-management-beware-total-harassment-these-people-dont-listen-to-the-ftc-rules-236789
http://earlcapps.blogspot.com/2008/04/telemar ... west-asset.html
Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt.  It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.
Read up on your rights here, get template letters to send and also make a complaint at this government site:  http://www.consumerfinance.gov/
Also file a complaint with your State Attorney General's office.
List of State AG’s offices:  http://consumerfraudreporting.org/stateattorneygenerallist.php

To File complaints FDCPA/TCPA violations:
Your State Attorney General
Their State Attorney general
www.naag.org (you can find your state AG at this link).
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.rcfp.org/reporters-recording-guide/state-state-guide
http://www.dmlp.org/legal-guide/recording-phone-calls-and-conversations
Also with the BBB and follow completely through with it.
http://www.consumer.ftc.gov/blog/haunted-phantom-debt
Seek a FDCPA/TCPA Attorney if need be.
***A company must be licensed in their state as well as the one they are trying to collect in if two different states are involved.

Some Tips:
*Keep all messages
*Take a picture of your Caller ID
*Keep any and all conversations recorded to your states recording laws, some require they be told, others do not. This can be transferred to a recording device.
*Keep a notebook handy for writing time,date, who you spoke with and what the conversation detailed.
*Check your SOL for your state as well.
*Attorneys need to be licensed as a DC to collect, all DC's must be licensed in their state as well as yours if different.
http://www.insideedition.com/investigative/93 ... debt-collectors

https://800notes.com/arts/Jb8EW-eDhQA/harassi ... ou-need-to-know
See Residents post here also:
https://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
https://800notes.com/Phone.aspx/1-319-242-7350

http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search ...
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf
http://www.consumer.ftc.gov/articles/0149-debt-collection

"2444 complaints but they still get an A+???"

If they reach 3000 complaints they'll get downgraded to an "A". That's how the BBB plays tough.

Actually I had a company the other day that was over 3,000 complaints, never had one with that many before.  But hey as long as they pay the big bucks, the BBB is happy with them.