6073044460

My Caller ID says this number is "Navient." A female voice left a voice mail stating they were trying to get ahold of Jennifer Rodriguez. I don't know any Jennifer Rodriguez, I don't know any business named Navient and I am not delinquent on any of my own bills. So as far as I'm concerned, we have no business and I am not answering their calls OR calling the 866 number they asked me to call.

Navient is Sallie Mae, the government sanctioned enterprise that gives out student loans.  You will need to send them a certified, return receipt "not me" letter.  You could have learned what you needed to know by reading the other posts in this thread.

Read up on your rights here and also make a complaint at this government site:  http://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

I Google searched Navient & found they have a website. They specialize in student loans. But I still don't know any Jennifer Rodriguez & I'm still not answering their calls or calling back. Looks like Navient may be trying to collect on student loans that were obtained using false information & are now in default.

This number and a few others, all with the same caller ID name "Navient" have been calling a couple times every single day for the last week or so. If a message is left at all, it's a robo message saying it's a debt collection call from Pioneer with a really oddly inserted voice that says the call is from "inaudible Smith". Seems like a lot of people get these calls and the name is always "something Smith". In my household, we do have student loans through Navient, however they are all current and there are no late payment marks on my credit report or anything else that indicate there could be a problem. We have not received any communication or verification that any of our accounts are past due other than these phone calls which never specify who they're looking for. **I've read that Navient used to have Pioneer handle their collections but parted ways with them in 2014 or 2015** This leads me to believe this a huge scam since they are continuing to present that they are affiliated with Navient with their caller ID. They obviously had access to Navient's records, and now that they no longer handle those collections legally, they're harassing lots of people to see who they an get money from. The FTC does not make it easy to file a complaint for this. They don't have a category/sub category that fits this situation. They do have a page which tells you (among other things) to get the caller's information like name, company, phone and address and have them mail you validation of the debt, but these companies (in my opinion) would only use your information to continue harassing you. I don't feel that I should have to talk to these people at all.

Quote:

I don't feel that I should have to talk to these people at all.

Thats correct, you don't. They have to prove you owe and send it via the US Mail.

Navient as you know is a student loan lender and also a collection agency.  Pioneer has or had a contract with the Dept. of Education to collect student loans.  Now the simple fact is that they still have to follow FDCPA rules.  All collection agency complaints are to go through the CFPB.  Failing to assert your rights by not sending them that letter results in the fact that they will continue to call you, and effectively prevents you from taking action against them.  So, I will give you the information you need.  You can use it or not.  Your choice.  However don't continue to complain if you fail to use the law to your advantage and the calls and harassment continue.  The addresses for both Navient and Pioneer are easily found on the internet.

You need to send them a certified, return receipt debt validation, cease and desist calling, or "not me" letter (think of it as the best $6.47 you ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All


It is incumbent upon them under the law to prove that the debt exists and that you owe it, and that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt.  It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.

Read up on your rights here and also make a complaint at this government site:  http://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

What they have to do within five days of their first contact is to send a dunning letter.  However, if this is a skip tracing call or they are calling the wrong number, then that will never happen.  The dunning letter technically does not prove that you owe anything or that they have the legal right to collect.  That comes after you send the debt validation letter and they provide the information from the original creditor as required by the CFPB.  I always love talking to DC's because they are so much fun to toy with, because they never know the law or how to follow it.

Same as the other responses.  A debt collection company and I have no outstanding debts.  I didn't call back, just blocked the number.  My daughter has student loans through Navient, but has the payments automatically withdrawn and is not delinquent on any.

I'm not sure who these people are who are calling as early as 6:15 am and as late as 10:20 pm (Az-mountain standard). They have now started calling various family members who have NEVER been listed on any employment and/or credit applications as being associated with me.

I just received a call for an employee. I told the caller that the person was unable to be reached and that I could take a name and number and have them call back. A man who called himself Jeremy said that he had some personal information for the intended call recipient and gave me another number to relay on the message. I checked the called ID and it said the call was from a company called Navient. When I looked them up it said it was for student loan debt collections.

Calls EVERY SINGLE DAY for MONTHS, nearly a YEAR. EVERY SINGLE FKN DAY. Report to the ftc. You need to register on the ftc Do Not Call list before you can report calls but its worth it, cuz these people WILL NEVER STOP. I never picked up the phone and I dont have bad credit either!!!!! I have no credit cards and owe nothing..its a scam operation most likely located overseas..using a US seeming number.

Received a call from (607) 304-4460 today. Caller ID says Binghampton, NY. Since I know no one there, I actually listened to the voice mail. "Leslie" called me by my old name- BIG tip off there, and asked me to return a call to (866) 394-4503 and gave a reference number. I came here before calling back, and will definitely not bother. I am not in arrears on any loans (school loans, different company) or outstanding bills. I call scam.

"Jeremy Perry" called, saying an old acquaintance of  mine put my name down as a reference for a job application. I haven't spoken to the acquaintance in 10 years. Said to call him back at  866-394-4503. I googled the 866 number and many have said the same thing. Debt collector pretending to be verifying job references.

Calls almost daily, sometimes twice in a day. I have them blocked. I never answer a number that I do not recognize,  and never call back any number like this..period. Not much they can do about thst.

These fools keep calling me for different numbers, 670-304-4460 is the most recent....left me a message on my cell phone which they call up to 5 times a day...the message was saying my son gave me as a reference for a job...this is illegal....my son is a juvenile....I block every # they call from on my phone......