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Didn't answer. Found on Website that it is a collection agency.

It's a debt collector that works with Zales I know. The company is entity capital bank. Hope this helps. Good luck.

Except that there is no bank by that name.

I have seen a few other posts about debt collectors associated with Zales, but I don' remember any bank involved.  I'm thinking a DC is using a fake bank as way to "enhance" the scam?  Lend some credibility?

That could possibly be, but the poster stated with certainty that he/she knows it is that particular bank which makes me think it is trying to lend legitimacy to this scam.

They called me too. Yesterday, the same name associated with this number called me from a different number, and different state. This is getting very old.

Why am I getting calls from this number. I have no business with Zales. Please stop the madness.

I think it is comenity ? bank,  They are affiliated with HSN, Fingerhut, Montgomery ward and others.

I keep getting calls from this number.  I do have a Zales account, but I don't have a balance.  It's "0"!
GO AWAY!!

I've been getting these too. Multiple phone calls from multiple numbers from multiple states all for the same scam.
I am so sick of it

I am getting nonstop calls from this number. When you call it back it asks you to type your entire credit card number in. Definitely a scam of some sort.

Again today. Started at 8:30am. It is two times a day every day since 7/24/16.  I reported it to the Do Not Call Registry yesterday and today.

I think that it is highly probable.

Further information also shows them as Comenity Bank.  And Zales, etc....

It's a department store credit card type bank. Comenity Bank holds accounts with Zales, Lane Bryant, New York & Company, and a few others.

Just received a call from this number. Caller id said it was Comenity. It's 8:15 in the morning!!!! I am so tired of all the scam numbers, multiple times per day, using different numbers!!

CSame here Debra!! I didn't answer, but called back. Comenity Bank.. Press one for.. Victoria Secret n ten other stores ; Press two for.. Belle, Pebbles n again abt ten other stores.. n it continued I heard all the stores in each prompt till abt #8.... so I hit prompt 1... are they serious??  I certainly hope that anybody that has a credit card, already is aware that most companies will NEVER ask for the primary WHOLE acct number n thru an automated system at that!
This was my first call, but reading all the above, I'm sure it won't be my last. I will also report it to DoNotCall Registry if it continues!
SCAM...SCAM...SCAM!!!

Me too! They are Comenity bank. Has to be a scam because I don't owe any debt!!

This is a bank that the company Victoria Secrets or Punk uses. They are trying to collect on credit charges, and will call all contacts that were used when the individual aigned up for thei credit card. However, they will only speak to the holder of the account. Other companies may use this bank as well, but I only know of these two.

If you know all about this "bank" then why don't you tell us the name and address?  You must have it since you profess to be knowledgeable about it.