8002896229

same and i agree - annoying

Yes, it's annoying. When you place an order online, you'd think they'd have the common sense to send e-mail instead.

Automated order update regarding an order I did NOT place. Can't seem to get them to remove my number from someone else's account!

They do send an email informing you your order will arrive in multiple packages. Don't understand why a phone call is needed when an individual checks on their order status online anyway. If you order online you can be notified online too.

Though I too do not make a habit of answering calls from unknown callers...especially from those listed solely as TOLL FREE CALL, at least this one left me a detailed voicemail message. It was just Macy's Customer Service following-up r/e an order I had just placed. Macy's then called once again shortly thereafter, but with a different number; i.e., 1 (800) 937-8398 and caller ID displayed the call as TOLL FREE CALL and nothing more once again. This time I answered the phone. I am glad that Macy's does a good job following-up...cheers.

Please be advised that the add'l number I had listed (within the body of my prior message) is erroneous, but is actually a 'good number' for my exterminator...heh...heh. The second Toll Free number from Macy's was inadvertently deleted...cheers

Macy's unnecessary call at 9:00am telling me my recent order will come in separate shipments. They already sent 3 emails yesterday, one for each shipment and a third saying they'll be sent separately. This extra call is just annoying and ridiculous overkill. I don't want to hear from Macy's so many times when I place an order. The tracking info by email is enough! Do not call buyers unless they don't have e-mail, yet then they would not have ordered online! What manager decided this was a good idea?!

Absolutely agree with Duke. I got the same message today even though I did not order anything from Macy.

a man asked if this was me and I responded 'no it's her daughter"   he sighed really
loud and hung up

What if the number is being spoofed?
I think it is odd that there are posts here from 2012 to 2016... then nothing in 2017. One post in 2018. And the thread is quiet until now, 2021. I find that strange.  I see posts were removed by Admin and that usually means Shills were about.
UPDATE: Admin removed the post I replied to, so I am guessing "Jmill" was another shill.

I would be very careful about calls from this number. Better to call Macys back yourself.