800-653-6433

I Got a charge on my CC bill 7/3/09, a few days ago called their number and they reimbursed me all my money, and also do not sign up for www.buylowauctions.com its a good site for buying things cheep but they sign you up for this UGM thing as well. So keep an eye on your CC bill when buying on line.

I just reviewed my statement and found charges of $19.95 through UMG Services. I called and they said that it was for a Byers Edge Membership and they stated that it was from ordering "something" online for a free 30 day trial. I never signed up for this and was told that I would receive a full refund in 3-5 days. I also called my CC card fraud line and they are investigating this. That is all I know what to do at this moment. Has anyone received their full refund?

Seems I've been getting scammed from UMG SimpMin800 634 7500IL since April 4, 2009. When I called my checking acct. it had a charge of $14.95 and I was absolutely positive that I didnt make of charge for that amount. So I called them at 800  634 7500 spoke w/Tim he couldnt find any info on me and wanted my debit card info- I immediatedly knew this was a scam then hu and contacted the better business bureau and my banking company to file a complaint.  After this action I called back to see what UMG SimpMine would say and conviently they found my info but said they can only credit me back for 2 months-b/c they had already spoken w/my bank and they can only collect for 2months, so Gabrielle told me they got my info from Metrostyle which I only made 1 purchased 8 mnths ago. Gabrielle said I signed something w/Metrostyle and it automatically enrolled me in their membership which I didn't cancel before 30days (keep in mind I've never heard of this company until today when they were on my bank statement) and I sure didnt sign anything with Metrostyle nor could they find where I signed anything.  Please everyone dont let them get away with taking our hard earned money.  U have to contact the Better Business Bureau in IL @ 312 832 0500 or www.chicago.bbb.org b/c that's where the company is located.  Don't let UMG SimplMine (SCAMMERS) get away with this, take action PLEASE!!!!!!!!

Yes, I had the same thing! I will NOT buy anything from that company Buyer's Edge. TThey started to charge me $14.95/month because I JOINED their “club”, in order to get motel, travel, internet order, blah, blah, blah discounts. I looked them up & apparently they are notorious for this. They said they sent me an email informing me that I “joined”. They said they sent something in the mail, too. I told them I might have received this “stuff”, and when I made my internet order, it APPARENTLY told me I “joined” but I told her I did NOT see anything about a CHARGE. I told her I want it cancelled AND a refund or I will have my bank investigate. I told her my research states this company has a history of this, so don’t blow smoke up you'know-what. She didn’t like that. She IMMEDIATELY cancelled it, gave me a confirmation number and told me I should see a refund in 3-5 business days.

Received call immediately after purchasing trial pack of mineral makeup - at 5:50pm on a Saturday evening - 9/12/09. I asked them why they were calling me and they told me it was to reduce internet fraud (!). Offered me two deals at $2.49 per month each. I refused both. Have noted every address I've seen on line to contact them if there are any

Same thing on my statement, Simpmine with a charge of $11.99. I called the 800 number and inquired as to what the charge was for.  The girl did her sales pitch about how great the savings and discounts were for the membership I had (NOT) signed up for. I asked her how long I've been getting charged, she said since Jan of this year. 9 months!?!? Seriously? Thats over $100 thats gone missing from my acct that I've been clueless about and might I add I've seen not a penny of membership savings benefits. She cancelled my acct for me and we said our goodbyes. I then looked the number up online and found this forum. I immediately called them back fuming, they got a supervisor and agreed to refund me the full amount that I will see on my statement in about 3 business days...we'll see.

Yeah, i didnt get a call.. but i now have 2 charges on my account with this company, i have no idea who they are or how they started charging me but i didnt even notice the charges until today, i knew where i went today an where i used my card, an i didnt go anywhere to spend only 15 dollars. Im trying to handle it with my bank an company now, but the company when i call says "sorry no reps available at this time" no matter how many times or what time i call at.

I noticed a charge on my bank statement on 9/22/2009 as a purchase UMG*SIMPMINE800634 09/21. I couldn't figure it out as they had charged me the same on 8/25/2009 and both charges were for $14.95. In August my wife brought it to my attention, but I put no credence on it. When I was charged again on 9/21/2009 I immediately called my bank and told them about the fraudulent charges. They took the report and said they were crediting my account for those two purchases. After researching it on the Internet I found several reports against the same company. Also they move around the country a lot. One report in Schaumburg, Illinois and another puts them in Bakersfield, CA. Then I saw these reports and found them to be just like or similar to mine.

Wife noticed a $14.95 charge in July, Sept & Oct. Couldn't get the company to answer 800-634-7500, so called Citi Card & they got through & put the company on the line. They said my wife had bought something from Chadwick's & filled out a survey & within the survey she signed up for this club. She hasn't purchased anything from Chadwick's in a couple of years & did not fill out a survey for them. Even if she had she would not have given them our CC Number.

Do any of you guys have netflix? Bc I too got scammed for 14.95 on an account i dont even use except to pay for netflix and other games.

I spoke with an old credit card company of mine today. I have not used this credit card since the begining of last year. I was under the impression that this card was no longer active since I stopped using it. To my suprise the credit card company informed that there have been charges to my account for the past year. Every month I have been charged $19.95 from a company called UMG. I have never heard of this company and so I called this company and the woman that answered the phone was extremely vague with the information she gave me about who they were and then when I told her that I have never signed up with this company she said that someone contacted me over the phone and I gave them my information. THIS COULDNT BE FARTHER FROM THE TRUTH! Anyone that knows me knows that when telemarketers call my phone I hang up on them. Not mention I am on the National DNC List. This lady refused to give me a refund but instead that she would be happy to keep "my account" active and give me a $60.00 gas card. I told her that she could keep her gas card but she better cancel whatever account she has with my information and refund me back my total amount which is $179.50. She refused so I told her that I would be contacting the BBB and the AG's office and now after seeing all of this negative information about this company and how they have stolen alot of peoples hard earned money I am definiteley printing this information to forward along with my complaints.

I received a charge from UMG Services on my bank statement for $14.95 from 800-653-6433. I called them and they said that I had signed up for Buyer's Edge. I don't even know what that is! They also said that I "should" have received something in the mail. Again, I NEVER did! They then gave me a cancellation number. This BETTER be off otherwise they will not be happy when they have to mess with me!!! WATCH OUT PEOPLE!!!!!!!

These CROOKS charged my account $9.68, $9.68, $5.65 and $3.99. I don't know how Low-Life, no conscience, no ethics, no scruple CROOKS like these can continue to attempt to rip off consumers and not be in Prison where they belong. CROOKS  like this bunch is why it is a sensible idea to take a moment out of your day once or twice ( or more ) a week to check your accounts. I will do a charge-back first thing in the morning. If they rip-you off, don't bother calling them, call your CC Company or bank right away.

here's an idea, protect yourself call your credit card company and dispute the claim. screw this company by calling there 800 number constantly, every chance you get and run them into the ground on the phone bill!!!!!

I just realized last night that they have been taking out $14.95 from my debit card EVERY month since September 2009, it's probably been a lot longer than that but i can only check that far. I am soooo ANGRY!  I just can't understand how they can get away with stealing like this.

UMG*BUYERS EDGE.  Just discovered unauthorized charges on my wife's credit card for the last 4 months.
I looked up UMG*BUYERS, and read so many complaints against this.
Most complaints said "I never heard of this company"  "I don't know how they got my credit card information.
I know the answer.
We called the 800 number for the bank that issued the credit card. (It doesn't matter which bank, it seems this Buyers Edge is doing unauthorized charges with many banks) And complained.  
We were told the charges would be stopped, and this months' charge would be taken off.
Then, very quietly, it sounded like the bank was offering some restitution - the credit card officer offered a $20 gift card at (2 choices) IF I CONTINUED THE "SERVICE"
DON"T ACCEPT THE GIFT CARD !  IT"S NOT A GIFT IF IT MEANS YOU CONTINUE WITH "THE SERVICE"

Same thing. Call the company and dispute charges that were made on my card for eight months. The woman told me I could only get a credit for last month and then she would cancel the subscription. I did some research in my bank account and found it was from a shamow purchase I made online but I never ever checked any boxes that try and sell other things. Somehow this 14.95 purchase showed up. How can these scumbags get away with this?

They charged my debit card 6 separate charges for a total of $45.00. I called them today (Saturday) and they identified themselves as UMG Credit Card Services. The  Rep asked if I had recently subscribed to any magazines or services and I told them I did not. The Rep then asked for more personal information and I told her that I was not comfortable giving the additional information to her. I gave her my last name and zip code and she said there were no charges in my name. I called my bank and they said they will call them and dispute the charges.
UMG apparently believes that if they charge a lot of little charges us small brained peons will not notice. They are arrogant thieves and these CROOKS should not be allowed to stay in business !

I have already had my credit card company reverse one charge from UMG Mine at this number, and now they have put another charge on my credit card.  I have never called this number, but they kept calling my house for weeks on end.  I finally told them we were on the Do No Call LIst, and they stopped calling.  That is when the charges started showing up on my credit card.  Someone needs to do something about this company and this scam.  This is ridiculous!!