8007419922

We have been getting the same call. I have a friend in the sheriffs dept. she said get on the no call list and file a complaint with the attorney general of your state ,we are in Oregon. good luck, shame on these scumbags...

I got a call from them and I know for a fact that they're trying to collect on a scam claiming to be Suntrust bank's bill pay department.  This is 100% NOT legit.  I've sent them cease and desist letters and even used a debt collection script quoting the fair debt collection practices act and they generally call me names and hang up.  I always record these calls but can't seem to get them to stop.  Yesterday I told them I was in the process of suing them for harrassment and I was told to, "take my head out of my [***] and to pay the [***] up".  LOL,  nope.  Not going to do it.  I requested that they variefy the debt but they won't so I'm not going to worry about it.  I screen my calls and that's that.  You damn near can't make them stop.  They'll try to collect on someone with a similar name than you, or even a name that's only a bit close.  Just go for the jugular and read them the riot act.

I have received calls from them EVERY DAY and its every hour on the hour for almost 6 hours.  Never leaves a message.  I answered three times and I get an automated message.  I wish there was some way I could get their number blocked.  They haven't called me in 2 days, but it could be just because of the weekend.  I don't know why they would be calling me, I don't owe anything to anyone!

They called me today every hour on the hour from 11am til 4pm.  I called them back once and the girl said that I owed a debt.  I told her I could get her for harassment for calling me the way she does. She said that was not true and that I just needed to pay up.  She yelled over me for about a minute and kept saying I needed to pay up.  I finally yelled over her, "send me a bill then" and she started calling me names and I told her I was recording the call and that if I owed something send me a bill and I would gladly pay it.  She hung up...This is unacceptable and I wish I knew some where or someone this could be reported to and stopped.  They are harassing me and I don't owe them anything!!

i keep getting calls from this number.  i do what they say to do (because i want to find out who they are and tell them not to call anymore) they pickup on the line then it either goes busy or just sits there.

I recieve a couple calls a month from this number, on my cell phone.

Its from Lisa Bastat, and the call back number she leaves is 1-866-256-4656.

I have never called them back, and don't intend to..mainly because I owe no one anything.

These people call the house line-told them wrongnumber and they keep calling.

This number is a debt collector called Crestwood Management http://www.crestwoodmanagement.com/. They call from a number from Maryland  301-223-0048 but you have to call 800-741-9922 in order to reach someone. They work for the online bill pay companies who about 90% of the banks who use online bill pay use. I stopped payment because of a mistake online banking made with Citizens Bank. Citizens Bank allowed the payment to be processed twice even though it was a double payment and drained my account. Naturally, once my money was returned by Citizens (they admitted to bank error) I assumed it was all set. I guess the company still payed the bill. My attorney advised me not to send this company any money, because at any time they can withdraw money from my account to try to recoup the payment. Now I guess it is in collections and they call a couple times a day. Some ignorant woman Rita Miller contacted me and got real gangsta on me, calling me a deadbeat, loser, stupid, and claiming that it was my fault because I didn't read the "fine print" in the online bill pay contract. My advice is to wait until December 1st (holiday season is the busiest time for collections). Write a certified letter of dispute, claiming that you do not owe what they claim you owe. You can find templates all over the internet. Once they receive the letter they have 30 days to respond with proof of your collection. I would even agree to litigation if they do respond because they have to prove that you did not pay a bill, and most of the time it is cheaper to settle with you then to go to litigation. I also filed a complaint with the better business bureau and consumer affairs as well.

I got a call from  216 839 2130 around 5:15pm last night. He asked for me (said my name wrong- I wasn't in the mood) so I said sorry shes not here right now. He said, "well isn't this her cell phone?!" I said no....he then said he would call back later and suggested she answer....Meanwhile, after he got off the phone with me, he also called my fiance's cell looking for me. When he asked what it was in regards to (just trying to take a message) this Terrance character got all miffed and wouldn't answer anything.

Terrance called my phone back (as he promised) around 7:30 last night and left a message "STRONGLY SUGGESTING I CALL BACK IMMEDIATELY TO SETTLE THIS ISSUE" (what the "issue" is, I'm not sure!) He told me to call 1800 741 9922. To my knowledge I have no outstanding debt...so I have no idea why he is calling or what he wants.

Also when you call back the 216 number it has "been disconnected".....



Fishy fishy

This call is from crestwood management, a debt collection company used by online bill pay companies. I called my online bill pay company and they said I don't owe them anything but will try to have CCS stop calling me. In the meantime I've blocked their number from calling my house.

And CCS kept insisting I give them my SSN or a credit card number. My online bill pay company said never give them either one.

CCS/Corporate Collection Services, INC.  
23220 Chagrin Blvd, 4th Floor, Bldg. 2
Cleveland, Ohio, 44122
www.corporate-collections.com


--------------------------------------------------------------------------------
Phone No.  800-741-9922 216-766-5315 800-819-0755 216-896-1143 866-250-4656  
Fax 216-766-5335  

Jack J. Grdina, Chief Executive Officer Andrew J. Grdina, President
 
 Debt Collectors DO NOT WANT YOU TO KNOW THIS INFORMATION!    
The INFORMED CONSUMER IS THE DEBT COLLECTORS WORST ENEMY!

THE CORRECT WAY TO HANDLE COLLECTION CALLS AND ILLEGAL TACTICS

Never assume they have a VALID DEBT OR LEGAL RIGHT TO COLLECT.  
Debt collectors MUST FOLLOW your STATE laws regarding licensing.  Check your Secretary of State for licensing requirements for ANY collection agency that contacts you

READ DEALING WITH DEBT COLLECTORS, RECORDING CALLS AND STATUTE OF LIMITATIONS BY STATE

You can also post your questions here http://www.collectorsexposed.com/forum/   NEW URL!    

These links are to attorneys for those being scammed www.naca.net or http://www.consumerjustice.com/consumer/searchattorneys.aspx


Dealing with Debt Collectors
Http://www.budhibbs.com/First.htm    
    
Statute of Limitations by State – always double check YOUR OWN STATE Government Website
http://www.budhibbs.com/statute_of_limitations.htm

Recording calls from Debt Collectors - always double check YOUR OWN STATE Government Website
http://www.budhibbs.com/record.htm


From Federal Trade Commission Website – FAIR DEBT COLLECTION PRACTICES ACT
Debt Collection FAQs: A Guide for Consumers
If you’re behind in paying your bills, or a creditor’s records mistakenly make it appear that you are, a debt collector may be contacting you.
The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.
Under the FDCPA, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them.
Here are some questions and answers about your rights under the Act.

What types of debts are covered?
The Act covers personal, family, and household debts, including money you owe on a personal credit card account, an auto loan, a medical bill, and your mortgage. The FDCPA doesn’t cover debts you incurred to run a business.

Can a debt collector contact me any time or any place?
No. A debt collector may not contact you at inconvenient times or places, such as before 8 in the morning or after 9 at night, unless you agree to it. And collectors may not contact you at work if they’re told (orally or in writing) that you’re not allowed to get calls there.

How can I stop a debt collector from contacting me?
If a collector contacts you about a debt, you may want to talk to them at least once to see if you can resolve the matter – even if you don’t think you owe the debt, can’t repay it immediately, or think that the collector is contacting you by mistake. If you decide after contacting the debt collector that you don’t want the collector to contact you again, tell the collector – in writing – to stop contacting you. Here’s how to do that:
Make a copy of your letter. Send the original by certified mail, and pay for a “return receipt” so you’ll be able to document what the collector received. Once the collector receives your letter, they may not contact you again, with two exceptions: a collector can contact you to tell you there will be no further contact or to let you know that they or the creditor intend to take a specific action, like filing a lawsuit. Sending such a letter to a debt collector you owe money to does not get rid of the debt, but it should stop the contact. The creditor or the debt collector still can sue you to collect the debt.

Can a debt collector contact anyone else about my debt?
If an attorney is representing you about the debt, the debt collector must contact the attorney, rather than you. If you don’t have an attorney, a collector may contact other people – but only to find out your address, your home phone number, and where you work. Collectors usually are prohibited from contacting third parties more than once. Other than to obtain this location information about you, a debt collector generally is not permitted to discuss your debt with anyone other than you, your spouse, or your attorney.

What does the debt collector have to tell me about the debt?
Every collector must send you a written “validation notice” telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don’t think you owe the money.

Can a debt collector keep contacting me if I don’t think I owe any money?
If you send the debt collector a letter stating that you don’t owe any or all of the money, or asking for verification of the debt, that collector must stop contacting you. You have to send that letter within 30 days after you receive the validation notice. But a collector can begin contacting you again if it sends you written verification of the debt, like a copy of a bill for the amount you owe.

What practices are off limits for debt collectors?
Harassment. Debt collectors may not harass, oppress, or abuse you or any third parties they contact. For example, they may not:
    use threats of violence or harm;
    publish a list of names of people who refuse to pay their debts (but they can give this information to the credit reporting companies);
    use obscene or profane language; or
    repeatedly use the phone to annoy someone.

False statements. Debt collectors may not lie when they are trying to collect a debt. For example, they may not:
    falsely claim that they are attorneys or government representatives;
    falsely claim that you have committed a crime;
    falsely represent that they operate or work for a credit reporting company;
    misrepresent the amount you owe;
    indicate that papers they send you are legal forms if they aren’t; or
    indicate that papers they send to you aren’t legal forms if they are.

Debt collectors also are prohibited from saying that:
    you will be arrested if you don’t pay your debt;
    they’ll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so; or
    legal action will be taken against you, if doing so would be illegal or if they don’t intend to take the action.

Debt collectors may not:
    give false credit information about you to anyone, including a credit reporting company;
    send you anything that looks like an official document from a court or government agency if it isn’t; or
    use a false company name.

Unfair practices. Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not:
    try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt – or your state law – allows the charge;
    deposit a post-dated check early;
    take or threaten to take your property unless it can be done legally; or
    contact you by postcard.

Can I control which debts my payments apply to?
Yes. If a debt collector is trying to collect more than one debt from you, the collector must apply any payment you make to the debt you select. Equally important, a debt collector may not apply a payment to a debt you don’t think you owe.

Can a debt collector garnish my bank account or my wages?
If you don’t pay a debt, a creditor or its debt collector generally can sue you to collect. If they win, the court will enter a judgment against you. The judgment states the amount of money you owe, and allows the creditor or collector to get a garnishment order against you, directing a third party, like your bank, to turn over funds from your account to pay the debt.
Wage garnishment happens when your employer withholds part of your compensation to pay your debts. Your wages usually can be garnished only as the result of a court order. Don’t ignore a lawsuit summons. If you do, you lose the opportunity to fight a wage garnishment.

Can federal benefits be garnished?
Many federal benefits are exempt from garnishment, including:
    Social Security Benefits
    Supplemental Security Income (SSI) Benefits
    Veterans’ Benefits
    Civil Service and Federal Retirement and Disability Benefits
    Service Members’ Pay
    Military Annuities and Survivors’ Benefits
    Student Assistance
    Railroad Retirement Benefits
    Merchant Seamen Wages
    Longshoremen’s and Harbor Workers’ Death and Disability Benefits
    Foreign Service Retirement and Disability Benefits
    Compensation for Injury, Death, or Detention of Employees of U.S. Contractors Outside the U.S.
    Federal Emergency Management Agency Federal Disaster Assistance
But federal benefits may be garnished under certain circumstances, including to pay delinquent taxes, alimony, child support, or student loans.

Do I have any recourse if I think a debt collector has violated the law?
You have the right to sue a collector in a state or federal court within one year from the date the law was violated. If you win, the judge can require the collector to pay you for any damages you can prove you suffered because of the illegal collection practices, like lost wages and medical bills. The judge can require the debt collector to pay you up to $1,000, even if you can’t prove that you suffered actual damages. You also can be reimbursed for your attorney’s fees and court costs. A group of people also may sue a debt collector as part of a class action lawsuit and recover money for damages up to $500,000, or one percent of the collector’s net worth, whichever amount is lower. Even if a debt collector violates the FDCPA in trying to collect a debt, the debt does not go away if you owe it.

What should I do if a debt collector sues me?
If a debt collector files a lawsuit against you to collect a debt, respond to the lawsuit, either personally or through your lawyer, by the date specified in the court papers to preserve your rights.

Where do I report a debt collector for an alleged violation?
Report any problems you have with a debt collector to your state Attorney General’s office (www.naag.org) and the Federal Trade Commission (www.ftc.gov). Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act. Your Attorney General’s office can help you determine your rights under your state’s law.

For More Information
To learn more about debt collection and other credit-related issues, visit www.ftc.gov/credit and MyMoney.gov, the U.S. government’s portal to financial education.
The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad
February 2009

File complaints with

Federal Trade Commission  https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

Your State Attorney General
State Attorney General is every state they have offices

Link to all State Attorney General Websites www.naag.org

If you or they are located in NY – use this SPECIAL Link  www.NYDebtHelp.com
This special website was created by NY AG Andrew Cuomo specifically for reporting illegal debt collection practices.  HE’S CRACKING DOWN AND SHUTTING THEM DOWN!
    
Also report your calls and contacts with debt collectors at http://www.budhibbs.com/index.html  If the company is listed under agencies – report there. If not on the list YET, click on Watchlist! and add to the list.   You can also post here http://www.collectorsexposed.com/forum2/index.php?board=2.0




Time-Barred Debts
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt144.shtm

There’s no doubt about it: you are responsible for your debts. If you fall behind in paying your creditors — or if you dispute the legitimacy of a debt — a debt collector may contact you.

“Time-barred” debts are debts so old they are beyond the point at which a creditor or debt collector may sue you to collect. State law varies as to when a creditor or debt collector may no longer sue to collect: in most states, the statute of limitations period on debts is between 3 and 10 years; in some states, the period is longer. Check with your State Attorney General’s Office to determine when a debt is considered time-barred in your state. You can find contact information for your State Attorney General at www.naag.org.

Federal law imposes limitations on how debt collectors can collect debts, including time-barred debts. Under the Fair Debt Collection Practices Act (FDCPA), a “debt collector” generally is any person or organization that regularly collects debts owed to others. The term includes lawyers who collect debts for others on a regular basis, but it does not include creditors collecting their own debts.

The FDCPA prohibits debt collectors from engaging in any unfair, deceptive, or abusive practices while collecting debts. It does not erase any legitimate debt that you owe. To learn more about your rights under the FDCPA, click on www.ftc.gov/bcp/conline/pubs/credit/fdc.htm.
Collecting Time-Barred Debts

Most courts that have addressed the issue have ruled that the FDCPA does not prohibit debt collectors from trying to collect time-barred debts, as long as they do not sue or threaten to sue you for the debt. If a debt collector sues you to collect a time-barred debt, you can have the suit dismissed by letting the court or judge know the debt is, indeed, time-barred.

Whether a time-barred debt — or any debt for that matter — can appear on your credit report depends on how long the debt has been delinquent: debts that have been delinquent more than seven years cannot appear on your credit report, with certain exceptions. In addition, a debt collector may not try to collect a debt that has been discharged in bankruptcy, no matter when it was incurred. To learn more about credit reporting, click on www.ftc.gov/bcp/conline/pubs/credit/fcra.htm.
Contact with Collectors

Can a debt collector continue to contact you about a time-barred debt you don’t think you owe? According to the law, if you send the debt collector a letter stating that you do not owe some or all of the money within 30 days after you receive written notice of a debt, the collector must stop trying to collect until you’ve been given written verification of the debt, like a copy of the bill for the amount you supposedly owe. The collector can renew collection activities once you’ve gotten proof of the debt.

You can stop debt collectors from contacting you about any debt, regardless of whether you owe it, by writing a letter telling them to stop contacting you. Once the collector gets your letter, it may not contact you again — except to say there will be no further contact or to let you know that the collector or creditor intends to take some specific action. Sending a letter doesn’t absolve you of the debt if you actually owe it; the debt collector or creditor still could sue you for the debt.
Future Collection Efforts

The best way to protect yourself from future collection on any disputed or partially settled debt is to get a form or letter from the creditor or collector that releases you from further obligation. To make sure the release is valid, you may want to consult an attorney. If you believe that a debt collector violated the law, you have the right to sue in a state or federal court within a year from the date the law was violated. If you win, you may recover money for the damages you suffered, plus an additional amount up to $1,000. You also may recover court costs and attorney’s fees. You also may want to report any problems you have with a debt collector to your State Attorney General and to the Federal Trade Commission.

The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. Watch a new video, How to File a Complaint, at ftc.gov/video to learn more. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
October 2004

I too have been getting bombarded by calls from 800-741-9922. It is a recording. The caller left a message stating she had an important message regarding my credit cards. I ended the message after that. How do I stop this?

I got a call from 800-741-9922 saying they were crestwood management and that I owed money from a cell phone plan from months ago. They claim to be contracted collection agency through sprint: sprint has their own internal collections. I called back several times and they answered by saying "Hi Natalie." Hmmm big corps dont have caller I.D. like that.

my girlfriend has been getting numerous calls from these guys, leaving similar voicemails telling to call back a different # than on the CID, but here is another wrench in the engine that no one else seems to have reported...She received a LETTER from this agency saying that she owes X amount of money to the Sprint cell phone company. this letter also has the 800 741 9922 # on it. she has checked with sprint and they have told her that she owes nothing.  

if anyone has figured out how to stop these calls, please contact me at
samuel.blancard@gmail.com

thanks in advanced

These plonkers keep calling my new mobile number for a backup phone with various numbers. They cannot seem to fathom that numbers get reallocated by T-Mobile on a regular basis, so presumably I have to suffer through whatever the last person with this number did. I don't plan on talking to them much -- I plan on reporting them to the PUC for aggressive junk calling.

Actually, big corps do have caller ID. I work for a large medical uniform company's call center, and though most of us try to be tackfull and allow a customer to think they have anonymity when calling in, there are a few reps who will answer the phone and use the customer's name right off the bat. Usually, they get a surprised reaction, "how did you know it was me?!"

I have also been harassed by these people for a bank bill pay to my gas company; I needed to make a quick payment (what a joke, didn't "post" for 3 days...). By that time, I had already paid the bill when the guy came to shut off my gas! Fast forward to today, spoke to a RUDE woman to whom I tried to explain that the biller was never paid, but she wouldn't let me talk AND hung up on me. Kept telling me that I should be responsible and pay my debts. The gas company was able to provide my records for the past year, and there is NO record of the $$ amount I tried to pay online, only my payment made in person that was MUCH more because of the disconnect fee.

I can't believe she is allowed to talk like that, aren't calls monitered and recorded??? What kind of business condones this kind of rude behavior?

I received a letter from the company crestwood mgmt llc, debt collector company. The letter states that I owe $232.75 to Sprint cellular, which I never used before. Its phone number is 800-741-9922. I never called that number because I know they are going to copy my number to their list and will call me relentlessly. Do not fall for it people.

I think the problem is quite clear and common. No point talking about it. Let's talk about solutions now. What can be done to stop the Ahos?

THis happened to me. I called them back and told them that Sprint has no recollection of me and couldn't find me in their system (sprint has their own inside collections department, they do not contract out). It's a total scam. I haven't heard from them for weeks but just not got a call today again. My plan is to ignore them unless it gets bad then inform them that I know they're a scam etc.. Good luck!