800-850-3174

They called looking for a Jackie. Have no idea who they are.

Called did not leave a message, I called back and the number is silence it doesn't  even ring. Probably scam will block this number

This number keeps calling me. I don't know who they are but I have already told them to stop calling.

Convergent Scavenger Collections - Pretty much a scam, just block it ...

My Verizon Caller ID identified this as a debt collector.  I have no outstanding debt that is not being paid on an arranged monthly term, and all of that is paid timely.  But I decided to answer anyway in case they have my number associated with someone else who does have a debt.  I answered, but no one responded, and after about 30 seconds, the line hung up.

They will be blocked.  And reported to the FTC.

You will need to send them a certified, return receipt debt validation (by law they have to go back to the original creditor to prove you owe the debt), cease and desist calling, or "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt, and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

Everything else you need to know follows including at least two or more federal and state agencies where you should report their criminal activities.

CONVERGENT OUTSOURCING AKA CONVERGENT RECEIVABLES MANAGEMENT AKA CONVERGENT RESOURCES AKA ER SOLUTIONS AKA CONVERGENT USA.

Web site lists no contact info, but lists the name as Convergent USA:  https://www.convergentusa.com/

Ok, this is a strange company record.  According to their web site, they are located in Atlanta, Ga and have been in business since 1955.

Now the BBB gives them a A- rating with 624 complaints (The BBB removed 543 complaints so that they could upgrade them from an F to a A- along with 30 negative reviews) and 39 negative reviews and 1paid for positive review.   BBB also removed the notation that there is a pattern to the complaints-namely that they routinely violate Federal collection laws.   They also say that the business was established in 1950, that they are headquartered in Washington State, and that they are registered with the Washington Dept. Of Revenue as of 1/23/21: http://www.bbb.org/western-washington/busines ... enton-wa-501066

So if you go to the Washington State web site and look up their corporation, it indicates that they were formed in 2013:

CONVERGENT OUTSOURCING, INC.

UBI Number    603319184
Category    REG
Profit/Nonprofit    Profit
Active/Inactive    Active
State of Incorporation    WA
WA Filing Date    07/22/2013
Expiration Date    07/31/2015
Inactive Date
Duration    Perpetual
Registered Agent Information
Agent Name    CT CORPORATION SYSTEM
Address    505 UNION AVE SE STE120
City    OLYMPIA
State    WA
ZIP    98501
Now that is the corporation that is active, the other corporation with that name is inactive but was owned by the same person:
UBI Number    600059082
Category    REG
Profit/Nonprofit    Profit
Active/Inactive    Inactive
State of Incorporation    WA
WA Filing Date    01/11/1972
Expiration Date    01/31/2014
Inactive Date
Duration    Perpetual
Registered Agent Information
Agent Name    STEVEN J HUNTER
Address    800 SW 39TH ST
City    RENTON
State    WA
ZIP    980579004
Special Address Information
Address    PO BOX 9004
City    RENTON
State    WA
Zip    980579004
Bizapedia has them as forming in 1972 and still active, although that date would apply to the inactive corporation (confused yet?  I am):  http://www.bizapedia.com/wa/CONVERGENT-OUTSOURCING-INC.html

The following are complaint sites:
http://www.whoscallingnotes.com/listings/puget-sound-energy/800-772-1169/     Some say that it is the electric company, but there are posts that say they have no account with them.
http://www.ruscammer.com/8007721169/index.html    this site seems to agree that it is a scam
http://www.privacystar.com/lookup/800-772-1169    this site claims it is Convergent Outsourcing
As does this one:  http://www.fschulmanlaw.com/800-772-1169.phtml
But I would say the proof is this Chamber of Commerce page that lists these criminals in Washington and has that very same phone number listed for it:  http://chamber.gorenton.com/list/member/convergent-outsourcing-inc-1299
•    Collection Agencies
Convergent Outsourcing, Inc.
800 SW 39th Street
Renton, WA 98057
(425) 562-9720
(800) 772-1169
(206) 340-4003 (fax)
Description of the business from Hoover’s:
http://www.hoovers.com/company-information/cs ... 80233d315d.html
“Convergent Resources strives to avoid a divergence when it comes to collections. The company and its subsidiaries provide accounts receivable management, collection, and customer care services to a variety of industries throughout the US. Clients include banks and financial institutions, retailers, utilities, and telecommunications, cable, and satellite providers. Its Convergent Revenue Cycle Management division offers health care industry collection services to hospitals, helping them recover payments from insurers and other creditors. Convergent Outsourcing provides consumer accounts receivable services. Convergent Commercial is a commercial collections agency.”

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

As well as the Washington State AG's Office:  http://www.atg.wa.gov/

and the Washington State Department of Financial institutions:  http://www.dfi.wa.gov/