800-935-9935

Called my number with voice mail message about "Action on your coin base account" I don't have a Chase bank account

4/29/22: DO NOT ANSWER THESE CALLS OR TEXTS! They seem legit but I can assure you - they are not. I received a Fraud alert via "Chase" text today with the normal canned language '. . . did you authorize or attempt this transaction - reply Yes or No". I replied NO. It was for a large amount of money via Zelle.

Then I received a phone call from 1-800-935-9935. Before I answered, I did a phone number lookup and it checked out to actually be a Chase number - so I answered. The person informed me of the fraudulent activity and proceeded to walk me through a dispute process. The suspicious thing is, they were trying to get me to send another Zelle for the EXACT amount with a Memo note of "RAV" to dispute the charge. RED FLAG - so I pushed back - asking "Why would I send a request using Zelle for the same amount I am trying to dispute? Why can't you just deactivate my Zelle account?" The reassuring and seemingly helpful voice went quiet and they immediately HUNG UP.

They did not ask for account numbers, debit card information, SSN or anything that would initially trigger suspicion.

I immediately called the Chase Fraud Department myself (from a landline), which also happens to be the same number that called me.

These scammers have found a way to use this number to contact you. Chase is aware of the breach into their phone system and advised to NOT accept calls from the number. The representative deactivated my Zelle account and did not prompt me to take any of the steps the previous caller asked me to do.

I asked "Well, how will I know if it is safe to continue using this number if scammers are using this exact same number - FROM YOUR AUTHENTICATED SITE?" " Will you update your sites with a new toll-free number?"

The Chase representative in the Fraud department advised they have received several complaints about this very same tactic for months and that they have been working on how to resolve this breach. I asked why they haven't sent out communication to their Customers and he gave a generic response of " we are looking into this issue" - which is not reassuring AT ALL!

Be safe out there guys! I hope this helps someone.

Voicemail,  suspicious activity on your account.SCAM call

Scam targeting Chase customers. They are spoofing the real number for Chase. They really tried to sucker me but since I am not a Chase customer, I wound up this guy to waste his time to keep him from scamming someone else in that time frame of the call. Really scary that so many people fall for it that it's worth it for these scammers to be in business running these schemes. Please be careful, people. Call Chase yourself to verify if there actually is a problem with your account. Don't trust anyone calling you, chances are higher and higher every day that a scammer is targeting you. Anyone with older or otherwise vulnerable loved ones, please educate them as to the risks so they don't become victims.

They keep calling me off this number acting like they are calling from chase to decieve you to go on to your zelle and send you money to them. this happened to me twice in the past week the first time he said his name was steven himsley and he said someone named angel gonzalez is who "someone" is trying to zelle from my account. please be aware that these people really make you think its real and i just want others who this is happening to ,to know that if its chase they send an email and a text and they confirm everything in your account with you they dont ask you to verify it. also chase dosnt give you a time limit on anything. if close to a chase please go there to confirm that your account is safe if this is happening to you.

Said they were with the fraud department with Chase and wanted to know who they were speaking to. Didn't sound right so I hung up and redialed the number, since it was the same number for Chase Customer Service. Their system showed no one tried contacting me from Chase and that everything on my account looks fine. Reminded me not to give any personal information over the phone.  Sounded like someone was spoofing the Chase Customer Service Number. Their fraud department also has a different number and is different from the main customer service number.

Have been getting calls from many states saying chase bank.  Do not leave messages and have no chase account.  When I call them back it disconnects my call.  Finally one did give me a message directing me to the 8000 number which may indeed be real but the other calls including the one that prompted me to call this number is fraudulent.

Chase's number is 8009539935, not 8009359935. This is a scam. I have a recorded call with a guy who (because I wasn't thinking) got into my account. He admitted to me that it's job to call people and get into their accounts and take their money. Then tried to get me to scam with him. Also tried linking up with me. (I was going to have the police show up with me). If you call this number back, it transfers the calls to the Medical Alert Center.

While the first couple of sentences are correct I find the rest of your story extremely hard to believe.

I don’t remember having a chase bank card account I’m not trying to open up an account. I am the Chase customer so now I need to find out. Do I have a chase bank account or not?

Why don't you just call Chase bank using their published number and ask?