800-969-7419

Clark called me and told me that he is from MICROSOFT. And he took $350 to fix my computer. But he is a scammer.

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised the ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything
5.  Inform your bank and credit card companies
6.  Sign up for credit monitoring, and check the status frequently
7.  You may have to bring the computer to a local repair shop, and tell them the story.
8.  Tell friends what happened, so they can be aware of strange emails from you
9.  Plug in the computer only AFTER all the above have been done
10.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and chance your online account passwords RIGHT NOW.

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people to tell them their computers need fixing!
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.

Daniel Cooper called me and scammed my money $299.99 from my credit card

Just rec'd call that told me that my computer was hacked, and I needed to do this stuff to remove the hackers. It involved hitting the windows key on the keyboard. I had a call like this before a few weeks ago (from a male with a heavy Eastern Indian accent) saying the same thing. But last time he asked what my keyboard looked like. This time, he said to hit the Windows key on the laptop.

I played around with him for at least ten minutes, asking him to repeat things, asking what his name was, if he knows this person or that person, etc., without doing anything. When I said my son would have to call him, my son plays video games (I don't have a son), I asked for his number and he gave this one, above. So I at least kept him from calling someone else for ten minutes.

I have gotten this same call for over a month and 2 or3 times a week and Steve Wilson is supposed to be their main man and he tells you you have a yellow tag on your pc and that hackers are trying to get in to your pc.Ddidn't fall for it ,thats why I am here.BEWARE

Got same scam call from a Steve Wilson. Claimed to be certified Microsoft tech. I don't even have Microsoft computer. Let him ramble more. I called number he gave back, and got an answer. I said I got wrong number, hung up and they called me back repeatedly, not saying anything. Then I called Comcast who supplies my phone service. Comcast instructed me how to block their number and suggested I report this to police. Not sure what reporting to police does, particularly if scammers are not in my region, but guess it can't hurt.

Just got a call asking for me to go to my computer because my computer is advising them if a hacker alert and in order to fix it I need to log in. I didn't I said I would call back because I have never heard of any computer calling for help. Now what should I do?

Just got a spammer call saying he was with the "Windows Support Group" from "TechIT Solutions".  He said his name was James Russell and his phone number is 800 969-7419.  For such a English-sounding name, it was extremely difficult to understand him thru his heavy Indian accent. After hanging up, I called the number and another man with a heavy Indian accent answered the call.   I've had these before. These guys are criminals, ready to steal you blind.  An acquaintance of my fell pry to this about 10 months ago and they extorted about $300 from him, and stole his entire contacts list.  BEWARE!!

Steve Wilson called me and ask for money . he told me to pay 199.99 for service of computer, so i want you to tell you you all that not recive any call from this kind of problem .ok   ..............

Clark allen has given a call on my number and ask for 449.99 for fixing my computer and he scam me .. so i request all people in U.S. A to dont recive any call from this kind of people ... so be secure from this kind of persn like clar allen 215...

I just received the same call from "Steve Wilson" with his Indian accent.  telling me my computer was compromised and said he worked for Mircrosoft.

I received the same type of call stating that I had been hack and there was a virus on my computer. I feel so dumb now.
A guy who called himself John Rogers, ask for my Bank routing number to pay for a Lifetime virus protection along with free software. He asked for $149.00 which I paid online. Today I received a call from my bank stating someone was trying to charge items to my account. I did not think for a moment about this call. When I did not receive a call back as promised I looked the number up and found this information. I hope that they did not get any more information. I am really concerned at this time.

Refer to Slim's post and follow what he says.

scam about pc

I received a call from Mike from "Microsoft" saying my computer was infected with a virus and he needed me to tell him what key was next to the CTRL key...I played this game with him for awhile before telling him I would call him back.  He wanted me to type in www.surpremecontrol.com...I'm not sure what this site is, but I did not go to it for fear of an attack for real. By the time I asked him about the name of the company he was calling from at the end of the call, he said he was calling from "Windows support".  I didn't call him back but looked here and found others have dealt with the same thing.  I hope something can be done about this because it is serious.

Jeri Wilson Called I told that my name is Jeff 😞😞

He kept saying he was calling from Microsoft and I kept asking to speak with someone in the US and he kept telling me my computer was sending out error messages and I didn't trust the situation. He said he was located in Michigan.

This is a scam!  They try to tell you that your computer has a virus and want to sell you an internet protection prescription.

I Calle stage number back (1800) 969-7419 and informed the guy I knew it was a scam, he lashed out and insulted me, calling me a [***]... etc. Don't trust them- AT ALL.

They called me and said they were with Apple and needed access to my computer. I did not fall for it and now that I see these other messages I'm glad. Said his name was Clark Allen but very thick accent.