844-734-1686

I got a text saying call Carol Snyder from the mediation department

I just got that same exact text.

I just an unsolicited canned text from this number saying "NAME, this is Carol Snyder from the Mediation Department. It is imperative that you contact my office at 844-734-1686"

Smells like a phishing scam to me

Nope no "phishing" at all.  This is a fake debt collection extortion scam.

this is Carol Snyder from the Mediation Department. It is imperative that you contact my office at 844-734-1686

Same exact message as a text without any call. ...adding at end "concerning a potential Legal matter"

I got it too! Very fishy, erased

Me too but for my ex husband.

Well, I got the same message, again, where they are trying to reach my ex. I called back, they said it was about a lawsuit, can I pass a message along? No, I can't. I divorced him 20 years ago. Here's his cell number and can you please remove my number from your system? Go bother him for a change.

One of the tricks they use is to call your family, friends, neighbors and/or places of employment (past or present or both) to create panic and embarrassment so that their intended victim calls them so that they can scare that person into paying extortion money.  They will usually also state information that would be illegal for a real debt collector to state to department and tell them that you are a deadbeat who does not pay their bills. They often call people that have never even been a third party such as that you are being sued, that you owe money to someone, etc. They threaten that if you do not call them back, they will contact your HR associated with you because they get erroneous information off the internet.

The fake process server/location finder extortion SCAM usually consists of the following:

They mention that they have received a Fax document or some sort of complaint and that there is a pending legal matter or action about to filed against you to create the sense of urgency. They tell you that they are a “process server” and cannot give you the particulars of the case since the file is sealed. This is simply ruse to get you to call another number (often with a made-up case number) where they will ask for money to “make it go away” (this is actually the same place, they work in teams, one pretending to be the server, and the other usually pretends to be a lawyer). They threaten to serve you at home or at work. They tell you that if they serve you at work then they will need a supervisor, security, or HR person there as a witness, hoping that will cause you to panic over the alleged embarrassment of being served at work. They also tell you that you will need two forms of ID. None of which is true. Process servers do not ever call ahead so that you can dodge them. Process servers get paid to serve papers, nothing else. They certainly are not going to pass up a paycheck by telling you that you can avoid being served, they are not going to give you an extra day or even a few hours to get a “stop order”. Court documents are time sensitive and must be served within a certain amount of time. Remember that you can always call the local courthouse to see if there really is a lawsuit that has been filed against you.

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it. You are not obligated under the law to prove that you don’t owe or that it is paid.

Federal law (FDCPA) requires them to send you a letter, email, or text (postmarked in the case of a letter) within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. Unless they have communicated it to you verbally at the beginning of your conversation. It also must contain the “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes. The one other important thing that this communication must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified. If and when you get that communication you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices: https://800notes.com/faq/attorney-general

These people make me tired.

I got the same text from carol Snyder from the mediation department I call the number and the amount that I owe was very fishy from my settlement payment what should I do?

Got a text from "Carol Snyder " from "the" mediation department. Doesn't say from what company of a mediation department. I blocked em.

Just got the same text

Yep. Had same text but mine included a name from my brother’s exwife that he was married to 20yrs ago! I guess my brother send her debt collector to me. Lol

I got the same text also didn’t make sense to me since I have no legal issues

Threatening text messages nasty calls .Scaring my family members .