855-269-9628

someone name ray called and left message that his office what wasted enough time trying to resolve an issue.  NO telling what he is calling about did not call number back.  Sounds like scam or he is looking for someone with a simlar name as me

Left a very rude message verbatim what was posted above. When I called back, they didn't even ask my name, just said they were assuming I wasn't the person they were looking for (a male) and offered to remove my number. Definitely a scam.

this is ray villanova. we are tired of wasting resources on you. it is in your best interest to call me. this is your last chance to resolve your matter. call 855-269-9628. good luck.

Mr. Villanova is at it again. Leaving messages, that is. Also, they called from different numbers and one guy wouldn’t release any info to me until I gave him all my personal information. Said he had it in front of him, he knew already. He was very upset when I refused and told me “we will see how a judge sees it.” Told him that was fine - I will not provide personal information until I know the nature of the call. He never identified himself or his company.

Mr. Villanova is at it again. Leaving messages, that is. Also, they called from different numbers and one guy wouldn’t release any info to me until I gave him all my personal information. Said he had it in front of him, he knew already. He was very upset when I refused and told me “we will see how a judge sees it.” Told him that was fine - I will not provide personal information until I know the nature of the call. He never identified himself or his company.

They aren't suing you. You're from the company.

You are one of them. Real debt collectors do not warn you before serving you.

Since that person clearly posted here in 2012, why are we all worried about that post 8 years later?  Especially when she won't be back to read your reply.  Wouldn't it a better use of time and effort to read the other posts and find out what to do?

Called looking for someone I never met also called my elderly parents scaring them into thinking they owed some kinda debt

They called leaving a message saying the client has reached a decision and I need to call asap and yet never gave me any reason of the call.

Only thing they said was the client has reached a decision and you need to call us back asap to reach a resolution.  Don't waste my time. I hear scams all day and I do have a way to get payback if I continue getting these calls.  I will tie up your lines for days at a time.  I have so many things that automatically call you from over 500 fake numbers over 300 times a day.  Keep calling and it'll be a battle of fake calls between us.

Same as everybody else, some guy name Ray left me a message saying it was in my best interest to call them back now and that they had wasted too much time and resources on me. I have no debt, I’m not behind on any bills so this guy can kiss my you know what.

They continuously call me. So I finally went to their website because I have no idea what it's about. I entered my name and dob and they cannot identify me. Obviously a scam

Asking for personal information

Fake debt collector. Don’t fall for it. My voicemail which was rude was done in 3-4 different voices.

You will need to send them a certified, return receipt debt validation (by law they have to go back to the original creditor to prove you owe the debt), cease and desist calling, or "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt, and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

Everything else you need to know follows including at least two or more federal and state agencies where you should report their criminal activities.

DIRECT RECOVERY SERVICES, LLC

Web site gives no physical address:  http://www.directrecoveryservices.com/contact.html

Whois.com info on the web site:
directrecoveryservices.com registry whois    Updated 1 second ago - Refresh

Domain Name: DIRECTRECOVERYSERVICES.COM
Registrar: GODADDY.COM, LLC
Sponsoring Registrar IANA ID: 146
Whois Server: whois.godaddy.com
Referral URL: http://www.godaddy.com
Name Server: NS75.DOMAINCONTROL.COM
Name Server: NS76.DOMAINCONTROL.COM
Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Updated Date: 25-feb-2016
Creation Date: 08-sep-2015
Expiration Date: 08-sep-2016

directrecoveryservices.com registrar whois    Updated 1 second ago
Domain Name: directrecoveryservices.com
Registry Domain ID: 1958561315_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2015-09-08T19:00:13Z
Creation Date: 2015-09-08T19:00:13Z
Registrar Registration Expiration Date: 2016-09-08T19:00:13Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email:  @godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registry Registrant ID: Not Available From Registry
Registrant Name: Elle Gusman
Registrant Organization: Direct Recovery Services
Registrant Street: 255 Livingston Street
Registrant Street: 4th Floor
Registrant City: Brooklyn
Registrant State/Province: New York
Registrant Postal Code: 11217
Registrant Country: US
Registrant Phone: +1.7188555300

BBB originally gave them an F rating with an alert that the mail was returned and 2 complaints, but they now list them in Minnesota with a B- rating with 225 complaints and 60 negative reviews and 4 paid for positive reviews as of 1/14/2022.  They list the owner as the same person who registered the original web site with an address in Brooklyn:  https://www.bbb.org/minnesota/business-review ... ors-mn-96558142

There are 2 law firms listed at that address in New York on that floor:  http://pview.findlaw.com/view/3522368_1
http://opendatany.com/attorney.php?id=3989167

The business registered in Minnesota in 2015 but was terminated in March of 2017:
Direct Recovery Services L. L. C.
Business Type
Limited Liability Company (Domestic)
MN Statute
322C
File Number
857255800028
Home Jurisdiction
Minnesota
Filing Date
12/2/2015
Status
Inactive
Renewal Due Date
12/31/2016
Registered Office Address
629 7th Ave
Two Harbors, MN 55616
USA
Registered Agent(s)
Elle Gusman
Mailing Address
PO BOX 14
Two Harbors, MN 55616
Lake
•    Filing History

Select the item(s) you would like to order:

Filing Date    Filing    Effective Date

12/2/2015     Original Filing - Limited Liability Company (Domestic)
(Business Name: Direct Recovery Services L. L. C.)

3/1/2017     Administrative Termination - Limited Liability Company (Domestic)

They are registered with the Minnesota Dept. of Commerce as a debt collector:
State     Minnesota
Board     Debt
Inquiry Date     06/12/2017 04:13 AM
Direct Recovery Services, LLC

Business Location Address 629 7th Ave
Suite 1
Two Harbors, Minnesota 55616

Business Phone Number 646-938-3123

Fax Phone Number 718-873-9319

Licenses
Collection Agency
License Number     Original Issue Date     Status         Effective Date     Expiration Date
40458470     12-15-2015     Active         12-15-2015     06-30-2017

Individual Associations
Displaying records 1 through 2 of 2

Full Name    License Number    License Type
Parks , Nancy
40470589     Debt Collector
Robinson , Anita
40470587     Debt Collector

Texas ADAD report:
DIRECT RECOVERY SERVICES LLC
Permit No: 160003
Type:     ADAD
Permit Approved Date:     2/5/2016
Date Last Renewed:     2/5/2016

DBA Names
________________________________________
No DBA Records

Contact Information
________________________________________
Company / Physical  (Mailing Address)
DIRECT RECOVERY SERVICES LLC
ELLE GUSMAN
OWNER
629 7TH AVE
SUITE 1
TWO HARBORS,MN 55616
Web:  www.directrecoveryservices.com
Email:  egusman@directrecovery.org
Phone: 646-938-3123
Toll Free: 855-269-9628
Fax: 718-873-9319
New York Dept. of State info:
Selected Entity Name: DIRECT RECOVERY SERVICES, LLC
Selected Entity Status Information
Current Entity Name:    DIRECT RECOVERY SERVICES, LLC
DOS ID #:    4223752
Initial DOS Filing Date:    MARCH 29, 2012
County:    KINGS
Jurisdiction:    NEW YORK
Entity Type:    DOMESTIC LIMITED LIABILITY COMPANY
Current Entity Status:    ACTIVE

Selected Entity Address Information
DOS Process (Address to which DOS will mail process if accepted on behalf of the entity)
DIRECT RECOVERY SERVICES, LLC
255 LIVINGSTON STREET
4TH FLOOR
BROOKLYN, NEW YORK, 11217
Registered Agent
NONE

Bizapedia has one listing with them on the 3rd floor:  http://www.bizapedia.com/addresses/255-LIVING ... N-NY-11217.html
Which also seems to have a lawyer’s office in it.

Other complaints:
http://badfinance.org/review/1469841/direct-r ... debt-collection
http://forum.freeadvice.com/debt-collections- ... cam-536015.html

They have been sued and it looks like they don’t defend resulting in default judgements against them:
https://www.pacermonitor.com/public/case/1067 ... y_Services,_LLC
https://www.pacermonitor.com/public/case/2069 ... y_Services,_LLC
https://www.plainsite.org/dockets/2w4pbfd6j/t ... ry-services-llc
https://www.law360.com/cases/5757597c0203f37980000001

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general
]File a complaint at the NY State AG's Office here:[/u][/i][/b]  http://www.ag.ny.gov/

Also file a complaint with the Minnesota Dept. of Commerce:http://mn.gov/commerce/consumers/file-a-complaint/index.jsp

I just got a threatening sounding call from Ray Villanova, looking for a friend I haven’t talked to in years. Same stuff others are posting about. “This is a message for “insert friend name”. If you’re not _____ please hang up. We have been trying to reach out to you blah blah tired of wasting resources blah blah.

I messaged my friend to let them know about the scam.

Recorded message that they are collecting a debt and to call them back. After reading about this company as far back as 2012 on here, I cannot wait until Ray calls!!

Scammers called, left a message to "urgently" call them.