855-420-7900

Spam call wanting my information to verify who I am to tell me I owe a bill.  False call. I don't owe any money and verified with mercy app that I owe 0$

I’m a  100 % disabled veteran who supplied them with all the info for vets patient choice and turned the bills over to the VA admin in my State. They need to work it out with the VA and stop calling me!!!!

I never answer toll free or unidentified numbers ever!  Left message saying it was mercy customer service and to call such and such number ASAP.  Mercy is a hospital, medical service with a long history in Oklahoma.  They think they have you there, especially Oklahomans.  Problem is I have had no dealings with them in like 20 years, so more than likely it's a scam using the mercy name to get you to talk to them.

I got the same recorded phone-bot as everyone else. I called the number and got the same recording as everyone else. After pressing an option it asked for my social security number.  Wait a minute, your phone-bot called me, then i call another phone-bot and it asks for my SS #..  DUH UH UH NO!  How stupid would you have to be?  DO NOT EVER give out your SS # or any other personal information over the phone. Sadly we all do it.  Well from now on their recording can talk to my recording and the recordings can hash it out there.

It is Mercy Hospital. I go to a clinic of theirs on the Mercy grounds, and they’ve sent me for bloodwork several times over the last few years, and every time I go there, I bring them a piece of paper from the clinic stating I’m not to be charged in large, bold letters. Never had any issue until now. Last week they mailed a letter asking for the money for my most recent lab work, and now they’re calling. I already called and let them know I’m not responsible for it and explained it all, but now they’re calling.

On the last visit I had for simple, routine blood work, I sat with a lady in one of the reception cubicles who looked long and hard at the paper stating not to charge me, and she continuously typed things into her computer, staring at it a long time before messing with papers on her desk. She also asked me the same two questions twice. I was with her for 20-25 minutes. It only takes 5 or so,  since they’re just putting my visit into my account on the computer and handing me the document to give to the ladies in the lab. I knew something was off with the woman I had. All that time she took, and she still managed to make an irksome mistake. 🙄

As other have stated on here, I’m concerned for Mercy’s billing department, as well. Seems erroneous decisions are made very often. Keep all the paperwork you’re given from any business, big or small, just in case something like this happens and you need to defend yourself (and your finances). These days, it can almost be expected.

Just because  the phone number  is Mercy's  phone number  doesn't mean it is  really them talking to you "  they  are  apps  any one can download on their  cell phones  where you can  type in  any phone number  you want  and  call  anyone  from the app  and  your real number won't show up  on  the  caller I.D. only the  number that  you  picked  will  be seen.   Scammers and  crooks  use  these apps to  trick people  for  information and money.    Ive heard of  some  crooks  use  the app  and  type in the  phone number of  their  local  police departments  or court houses  and  scam people  out of their information and money.   So  don't believe  people who  call you  unexpectedly  it  likely could be a  crook.

KY-3  News  had a  News report  about  Mercy  being  caught and charged  for Insurance fraud mainly  for Medicare  patients,  they are  being  forced to  pay  $ 135- million dollars  in fines and  repayment to Medicare ".   A doctor turned them in to the  state attorney general 's  office.

Called Mercy at 10:30 this morning, automatic message advised large number of calls and I could go to my Mercy account.  If I could get want I needed from there I wouldn’t need to calling them.  So it ask if I wanted to be called back when my call was next in line, just received a call back at 6pm!  Wow, 7 1/2 hours later!!!!!

Thank you for this info.  My spouse is on Medicare and another insurer through the company he retired from  It says right on the EOB from our insurance that Mercy has accepted the Medicare payment.  If that's the case, why are they billing us?  I'll never go back to Mercy again.  Didn't like the hospital or the staff, anyway.

I don't have medicare. That said according to MyMercy I do owe, the amount they say I owe I have disputed with my insurance. The insurance is telling Mercy that I owe a coinsurance. Before July of this year I never paid coinsurance for this particular provider that the bill is for, ever and now my insurance is saying I do. I refuse to pay the bill till my insurance gets its act together and pays for what they should have been paying for.

called left VM said they were calling regarding a prior authorization. didn't identify who they were. my cell carrier blocked them. also get auto calls regarding a prescription prior authorization... weird.  I'm disabled have Medicare Medicaid and uhc so I don't have any medical bills or very little if I do which get paid promptly.

I had someone do this with my phone number and had the attorney general office call me but proved I was at worked and didn't make any calls that day

The number is registered to Mercy Health Network.  I do not owe Mercy any money, checked the App.  Looks like somebody is spoofing the number to run a scam.  They didn't leave a message.

Right?! Just non stop harassment!! Like, bruh, if I had the money, you probably still wouldn't be getting it, because hospital bills are BS, if you think about it. They can keep calling, and I'm just gonna keep not answering lol

I received a non pay bill from Mercy last Friday March 25, I checked my account and it was paid on March 15. I called 1 -855-420-7900 to inquire about the billing error. I was put on hold for twenty minutes and was disconnected. I tried to call back and all I heard was an error message. I don’t know what to do with this!