866-228-5970

Might not have been for you, but you can't possibly know if it was legitimate or a scammer calling someone else.

Quote:

She told me that she was with Spectrum internet service.

 Not quite legitimate as that would be a lie and violates the law, something this outfit is well know for doing.

Quote:

I recently got divorced and ex was supposed to drop equipment off

 Then they should be calling him.

Quote:

If you owe a bill, it needs to be paid lol.

True, but there is absolutely nothing in your post that proves that they have the legal right to collect it.

One other thing, I don't think your boss is going to like the fact that you brought attention to this criminal enterprise.  Especially after he reads what I just posted.

You will need to send them a certified, return receipt debt validation (by law they have to go back to the original creditor to prove you owe the debt), cease and desist calling, or "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt, and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

Everything else you need to know follows including at least two or more federal and state agencies where you should report their criminal activities.

SUNRISE CREDIT SERVICES

Web site lists them in NY with the other “Buffalo Bullies”:  http://www.sunrisecreditservices.com/contact-us.php

BBB gives them an accredited A+ even though they have 147 complaints and 25 negative reviews as of 12/20/19:   http://www.bbb.org/new-york-city/Business-Rev ... ngdale-ny-21233

New York Dept. of State info also lists the head criminal:
Selected Entity Name: SUNRISE CREDIT SERVICES INC.
Selected Entity Status Information
Current Entity Name:    SUNRISE CREDIT SERVICES INC.
DOS ID #:    379660
Initial DOS Filing Date:    SEPTEMBER 22, 1975
County:    SUFFOLK
Jurisdiction:    NEW YORK
Entity Type:    DOMESTIC BUSINESS CORPORATION
Current Entity Status:    ACTIVE

Selected Entity Address Information
DOS Process (Address to which DOS will mail process if accepted on behalf of the entity)
SUNRISE CREDIT SERVICES INC.
260 AIRPORT PLAZA
FARMINGDALE, NEW YORK, 11735-3946
Chief Executive Officer
DIANE DOANE
260 AIRPORT PLAZA
FARMINGDALE, NEW YORK, 11735-3946
Principal Executive Office
SUNRISE CREDIT SERVICES INC.
260 AIRPORT PLAZA
FARMINGDALE, NEW YORK, 11735-3946
Registered Agent
NONE

Other complaints:
http://www.ripoffreport.com/r/sunrise-credit-services/farmingdale-new-york-11734/sunrise-credit-services-scam-fraud-deceptive-practicesbeware-farmingdale-new-york-845512
http://www.ripoffreport.com/r/sunrise-credit-services-inc/farmingdale-new-york-11735-9100/sunrise-credit-services-inc-scammed-me-out-of-1000000-on-a-debt-discharged-in-bankrupt-943917

Looks like the employees call working there a 50.50 proposition:
https://www.glassdoor.com/Reviews/Sunrise-Cre ... Employees=false

Looks like they get sued a lot:
http://www.plainsite.org/dockets/ksk2nej2/mic ... t-services-inc/
http://www.plainsite.org/dockets/kx7bebi9/new ... t-services-inc/
http://www.plainsite.org/dockets/2espceilz/pe ... ices-inc-et-al/
https://dockets.justia.com/docket/florida/flmdce/3:2015cv00735/311844
http://www.open-public-records.com/court/florida-15183896.htm
http://www.open-public-records.com/court/florida-15570261.htm
http://www.law360.com/cases/5266b5ec3fdd842b21000001
http://www.law360.com/cases/51152dd4aacddf3dfe0044b6

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

File a complaint at the NY State AG's Office here:  http://www.ag.ny.gov/

Calls twice a day no message.

Calls and my scam shield blocks number as scam. If I try to call number person hangs up...

So, how do you reconcile that the onus lies on Annoyed to go through all those extra efforts when he/she is not at any fault in this matter? Seems much more logical that if a collection agency is told they have the wrong person or contact information, the collection agency needs to conduct much more thorough due diligence on their end to ensure they find the correct person rather than continual harassment...like barking up the wrong tree. Or, better yet, the definition of insanity - repeatedly doing the same thing, but expecting a different result. They're insane.

1-866-228-5970
some [***] clown keeps calling/calls in the morning afternoon and night/spam caller fraud caller/linked to several numbers/comes op out of area

This number called my phone 5 times in a row back to back to back, I hung up, immediately it called again, hung up, started ringing again literally 5 times, never seen anything like that from a telemarketer/robo call group.

Called but left no message.

Spam callers.
Calling from sunrise credit.
Didn't answer at first was an automated voicemail.
They asked me to verify my information to receive the bill. I told them I am not giving them any information to verify.
Please don't give these spammers your information.

they keep calling from different numbers but every single one says "sunrise" on the caller ID. i researched them and learned theyre a "debt collector" (more like a sham) when i dont even have any credit cards active in my name lmao. every purchase i make goes thru debit. trust yourself and DO NOT answer their calls or give any info.

today the number was 866-228-5970
yesterday it was 656 219 4857
3 days ago it was 656 219 4858.

all the same callers im assuming as theyre all labeled sunrise. all different numbers. these guys are desperate for dirty money lol