8665044999

Tech support scam. Insisted that I call the number or dire things would happen, like PII being stolen.  I killed Edge with Task Manager and I'm starting to look for the culprit.

It happens every time after I am logged into yahoo and viewing the yahoo news comment section

Stop logging into Yahoo. The problem will go away

It has nothing to do with logging into Yahoo.  It has to do with the fact that you have a browser that does not block ads and allows pop ups (or you have not disabled that feature).  It is transmitted through Javascript and Flash, and it can happen on any website you go to.

As I just posted, it is a corrupted ad on whatever website you happened to be on.  Clear out your cache and cookies for starters.  Stop allowing ads, pop ups, Javascript and Flash to run without your permission.  Microsoft browsers are notorious for allowing everything and anything into your computer.

Got the red screen last night and called the 866-504-4999. "Microsoft" person said that all my information has been taken from 19 persons and 115 attempts had been made. Been doing transactions on my accounts during the midnight hours every day for some time now. Since my firewall had been breached, he would be unable to assist, he would be contacting me to one of their companies that handled this. I asked what kind of money was I looking at. He stated he didn't know, that the tech would explain. He added the tech to the call, but then put the tech "on hold" to explain the cost. 1 yr ~$500 with 6 months support / 3 yr ~$1000 12 months support / 5 yr ~$1600 for lifetime protection 12 months support. The tech from Deltech Solutions, 844-842-6870, in NC, then came on the line and after discussing, of course went with the lifetime coverage. Asked every question I could think of bc I was getting very nervously about all this, but my security had been breached! Finally after I gave up everything, they "cleaned" and restored my system after an hour or so. First thing this morning I started researching. Sent an email to Deltech for answers to what I have been able to learn from this site. Will put a stop payment on my check. Not sure what else I need to do. If you have helpful suggestions, please let me know. BUT please don't make me feel any worse than I do! Thank you!

Can Deltech or "Microsoft" do anything to my system? Deltech installed all kinds of firewalls and antivirus.

Take your computer to reliable, local computer tech.

With thanks to Slim from 800notes, our computer man:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything
5.  Inform your bank and credit card companies
6.  Sign up for credit monitoring, and check the status frequently
7.  You may have to bring the computer to a local repair shop, and tell them the story.
8.  Tell friends what happened, so they can be aware of strange emails from you
9.  Plug in the cables only AFTER all the above have been done
10.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and chance your online account passwords RIGHT NOW.

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites.
Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

Lesson:
If your computer needs fixing, bring it to a local repair shop

Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.

Thank you Yoda1725. Stopped payment on my check. Being told I need to close out my account.

Thank you for all your information. No one likes to be taken advantage of and can't tell you w/o using words that would reject this post. I got taken. I was shown their website and knew better. Have contacted my bank, will contact my credit cards, run a credit check, change passwords, contacted two companies to help with my computer situation.