8774023687

Why this happened to me: One time I was working on the internet and in Yahoo.com an Advertisement come up "Do you want to know you IQ score" I was sure lets see, and it starts from there. They want to text you your score so I gave them my number and they text couple time at that time, but I was like no way and I stopped it right away. I did get a charge for it, just $9.99, because I canceled it very fast.
I called today and saw the number
"Helper" wrote

1-877-373-6363

and called and did not even request the money back, just asked what it is and why did I get a charge and how did this happened. The lady was very nice and told me, and also sent me the refund.
Some might not be so nice.
Well it started with wanted to know what my IQ score was. Well guess not so great that I fell for the scam.

What I want to say do not do the IQ Test. It is in Facebook, so the kids can do it very easily, but also I had it on Yahoo Email-to the side.

Thank You Helper for the number, I got my 9.99 back.

same thing happened to me! I actually contacted them via email and the response I received was that they couldn't do anything about it! Did you contact the 'solow' number or your phone service provider? I was actually charged $19.98, not just $9.99!! Help please!

i got this same bill for 9.99 twice on my bill and neither myself nor my husband authorized these to be billed. I would like to get them taken off.

okay, I called the number and it was a machine so I left a message. I have yet to receive a call back. Before I called the number, I actually already went through a few email exchanges with one of their representatives. They were adamant about my having subscribed to the service. I do not deny this because I in fact entered the code to receive the answer to the quiz. The problem is they charged me for 2 services. In their responses up until the last one, they told me they canceled my subscription but cannot do anything about the charges because they work directly with my phone service carrier. They just kept saying that I have access to the remaining credits for the rest of the month. I am extremely upset at this point because I refuse to pay $19.98 for taking one online quiz, and I have absolutely no use for whatever credit it is that there is left. In my last email to them, I said I am willing to pay $9.99 for one service, but will not pay for two. At this point, I just want to get half the charges taken away, convincing myself that I'll pay the remaining $9.99 as a punishment for being stupid. Their last email to me stated that they will be happy to send me a refund check of $9.99. Although I still have to pay $9.99, I am just happy I don't have to pay the entire $19.98.

I have verizon, and who knows how long I've had this fraudulent charge on my bill!- call this number: 1-877-373-6363, push the number for your carrier, then don't push anything, even when it asks if you want to talk to a live person. It will put you through automaticaly.  The lady that answered claimed that I entered my number on an I,Q. test website, which is false...Threatened her that I would get the attorney general involved, and she said that they would send me a refund check. I demanded she give me their address, as well - it is 585 Howerd Street, 3rd floor, in San Francisco, CA.94105.   Hope this helps--

I just talked with a CSR at T-Mobil and they will refund the charges on my account. (5 times $9.99)
Plus they offer a free service that will block any premium charges for texts coming in. Just ask your cell phone provider for it. Well, we never stop learning something new.

Thank you Helper!!!  I just called the number you gave and they are issuing us a check for the $29.97!!!  I had no idea we had been charged this much.  Thank you so very much - wouldn't have been able to do this without your information.

Anyone receiving bills from Collection Agencies or Debt Collector's I can help you also!

Debt Collectors – Collection agency’s do NOT fall under Do NOT Call registry, as they are not telemarketers.  However, they do constantly violate other Federal Laws, because us American's don't know the laws to protect us.  They are counting on that.  

- Federal Law says you don't have an obligation to Collection Agencies or Debt Collectors; you can send them a written letter and they cannot contact you after that.   This includes Attorney's in state's other than your state of residence.  The only Attorney's that can sue you, have to be licensed in your resident state.

A word of caution:  Some Law Firms do have Firms in other states, and Lawyers licensed in other states, so you have to do a little research before sending a Cease & Desist (Do Not Call & Go Away letter) to make sure they aren't in your resident state or you're likely to get sued by these #%#&*@!#%&@$^*.  

Once a debt collector makes contact with you, they also have to contact you within 5 days after the first phone call, letter etc., and give you validation/proof or judgment of the debt.  You are not required to ask for it.   They never do this!!!!

This law is known as the Fair Debt Collector Practices Act.  You can get it at FTC.gov; as well as other Consumer Protection Laws.

Most collection agencies, purchase your delinquent debt for pennies on the dollar.  Guess what? It is no longer your debt!!!  You don't have any agreement/contract with the debt collector or collection agency.  Your only agreement/contract was with the original creditor.

Do NOT agree to any payment arrangements, or you'll be creating an agreement/contract, where upon initial contact by the Debt Collector, one didn't exist.  The collection agencies are counting on you not knowing this little bit of information.  

The best advice I can give you is, do NOT talk to these idiots - they will leave you in a frustrated heap on the floor.  They lie, and will tell you whatever they need, in order to get you to commit to paying them. The lies are illegal, but they honestly don't care, they're probably on commission for how much they collect from you and others like you.  

If you do answer the phone, do NOT give out your employer, social security #, DL #, Credit Card and/or Bank information, or any personal information.  Tell them to send you a written statement & you'll respond. Then hang up.  When you get that statement, google, Fair Debt Collection Practices Act and you'll probably find a letter you can send them.  Or simply tell them not to call you again, as you are exercising your rights and putting them on notice, per the Fair Debt Collection Practices Act Laws.  Sign and mail that letter Certified Mail, so you have a signature and confirmation of delivery!!!


For the Calls to Stop, The request HAS to be in WRITING and sent Certified Mail!!!  The cost for Cert. mail is approx. $5.50, but you'll get a signature and date returned on the green card!  Keep track and Log all calls, and you can sue them for $1,000.00 each violation per the Federal Fair Debt Collection Practices Act.  Again I am not an Attorney, but I have fought two Debt Collector Lawsuits on my own.  The calls are coming from Genpact Services LLC.  After you send them the following letter - Certified Mail, you will get calls again and eventually a demand/letter from a company called NARS at 866-315-4860.  Google that number and I'll enclose information there so you can send the same letter as follows.  Be sure to put in your own personal information where asked for (name address, etc. and Date) and the phone no. you are being called on at the X's in the body of the letter.

Regular Mail & Certified Mail #:  XXXX XXXX XXXX XXXX XXXX

TO
ADDRESS
CITY, STATE, ZIP

DATE

RE: Account #’s:  

Amount in Dispute:  

To Whom This May Concern:

I am in receipt of your demand for payment.  However, this Notice is to confirm that I do not wish to be contacted again by you, and that you are hereby put on Notice to Cease Communication pursuant to 15 USC Section 1692c(c).  Failure to comply with said Notice, shall result in a complaint filed and submitted to the Federal Trade Commission, and possible legal remedies in appropriate United States Courts.

Your representatives have also been trying to contact me,  however, I only do business of this nature via mail. Therefore, I am requesting again, that you cease and desist from calling me or contacting us in any way.   Please remove the phone numbers XXX XXX-XXXX. The calls constitute harassment at this point, which is causing a major disruption, in both my business and personal life as well as, being an invasion of my privacy, which I will not tolerate.

The Telephone Consumer Protection Act of 1991, which branched from United States Code Title 47 sect 227, implemented a do-not-call list from solicitors, which mandates a solicitor to abate phone calls to customers who have requested in writing, to cease all phone communication.  If you continue to contact me, I will file a complaint with the Attorney General, FTC, BBB and FCC, as well as refer to our Legal Dept. for further remedies per our Federal/State rights.

Complaints have already been filed with our Attorney General and FTC for Federal and State Law violations, including but not limited to, multiple calls per day and calls received on weekends and holidays, as well as other violations documented.

In addition, PLEASE TAKE NOTICE THAT, I am not waiving my right, to dispute the alleged debt asserted herein, but at this time I am under no obligation to respond as a result of (GE Money Bank’s) default.

Sincerely,

______________________________
YOUR NAME
ADDRESS
CITY, STATE, ZIP

In the Law of Novation: if a debt is purchased by another, for that to be a legal owed obligation, a new contract / agreement has to be written and signed by all parties.  Google Law of Novation and read up!!!

No I am not an attorney, just a well knowledged, educated consumer.  I have spent the past 2 years studying various Federal Consumer Protection Laws.  

I wasn't just satisfied knowing I could send a letter to a Collection Agency/Debt Collector and they had to go away.  I read that in the Fair Debt Collector practices Act law;  I needed to know why, what law tells me the reason why I can.

Everything I have typed, I have learned basically on my own through reading, studying, printing out and binding the laws and underlining/highlighting them.  Not to mention the knowledge I have gained on my own fighting two lawsuits without an Attorney.

I was sued by a Collection Agency, and waiting for a Court date. The Collection Agency Attorney, sent us a letter willing to dismiss with prejudice our lawsuit, if I dismiss our Cross/Counter Claim for Fair Debt Collector Practices Act violations.  Oh, I forgot to mention, we do not have an Attorney representing us; and I have not had any legal experience, in the past whatsoever.

I have read / printed & bound, my State's Rules of Civil Procedure and Rules of Civil Procedure - Evidence.  I catch Attorneys on violations of State Rules of Civil Procedure all the time.  And our Judge's let them get away with it.

And for those of you who say pay up and quit being a deadbeat; it appears that you have never had your life turned upside down, because a good job, not high paying by any means, but a supposed secure job, got your hours cut by 3/4.  

And then a couple years later, as you are just recovering, you lose that job.  And when you are in your 50's, a new job is not so easy to come by.  And when that happens, then what?  

Or what about a major illness, guess you've never had that either - too bad.  Maybe if you did, you'd understand why and how people end up getting in financial straights. Not because they chose to, or decided they were going to find loopholes to get out of paying obligations etc.

What if the money isn't there to pay these debts to begin with?  We've been barely able to pay a mortgage, let alone credit cards etc. It's easy to tell someone else what to do.  I hope someday, something throws your secure little world off its axis, and you find yourself in the very situation as some of us here. Maybe then you'd learn it isn't such a cut/dry situation.

Oh, we've struggled.  And the job last hasn't exactly been replaced.  We're still behind in our Mortgage and trying to catch up, as with our other legal obligations.  I can't work because of various health conditions, or I would, including a part time job at least.  My husband started his own company with the tools of the trade, and now contracts for copier, computer, IT technical jobs as he has a computer science degree, and has years of experience in the others, especially the wide format copier / printers / computers.

People, please read the Fair Debt Collector Practices Act; if a Debt Collector violates any one harrassment or other law in there; Federal Laws says you can sue them for $1,000.00 per violation.  Do it, and then THEY can pay off YOUR obligations!!!  

Again I am not an Attorney - but have learned these by my own experiences.  There are Attorneys you could talk to, and I would, if any violations of the laws have occured in your circumstances.  I am posting this strictly to help others maybe have a piece of mind, if they are up all night worrying about financial problems, and sick to their stomach in worry as I have been, and still are in some ways. I am again just a well informed, knowledgable consumer, who has spent hours studying the laws, because I had no where else to turn for help.  If anything I have written, causes you questions, please seek the advice of an Attorney.

Certain situations such as Mortgages and Car Payment loans usually do not apply here; so you may need to seek the advice of a Lawyer for your individual situation.


© copyright 2010 rcmeek All Rights Reserved

another post on another page gave me this help.  I did this and it worked.  Verizon apparently won't help you, so take matters in your own hands.  I told the rep, I never authorized these charges, and they need to be cancelled and removed.  They took down my personal information and are sending us a refund check.  This explains why our Verizon bill was so high.

I may be able to help you all get your money back.  My wife and I went through the same thing just this very week.  When you call your carrier to ask them what the "premium text message" is, they will tell you that they can only direct you to the website of the "program" that you signed up for.  Well, as we all know, that "program" is not a legitimate service that you signed up for, and it is offered by Solow.com.  Well, if you go to their site, and look all over, they only offer email communication, or a single phone number.  When you call this number, you choose your carrier and are directed straight to voicemail.  I left an EXTREMELY angry message informing them that they had 24 hours to respond, offering me a full refund, or I would:

1. Contact the State Attourney General.
2. File a fraud charge with the FCC through Verizon and
3. Retain an attourney and take them to small claims court.

They promptly contacted me back and offered me a full refund, as well as the secret, unpublished number that you can call to actually speak to a real person...

1-877-373-6363.

Again, that gets you to a line where you can SPEAK TO A REAL PERSON!!!  Simply choose your carrier, then press ZERO to speak to a real person.  The woman that answered with me told me that she would only be able to give me back $9.99, rather than the full $29.97, which I believe is just part of the "script" that the call center representatives read.  I told her that was unacceptable, and that they would be issuing me a full refund immediately.  She put me on hold for about 2 minutes, then came back on and took down all of my information to mail me a check for the complete amount: $29.97.  I hope that this helps you all, and PLEASE, spread the actual customer service number around as much as you can so that we can overload their call center and force them to hire more people, thus making this business practice no longer profitable.

Thank you!

Hey folks just though you should know that some of these items that are being filtered to your phones are coming from "Facebook" applications (advertisements) like taking the IQ quiz and then them sending you your results. That is how this company is getting your info. At least from my side. I have yet to hear back from these people but I did find there office in San Francisco-online. They owe me over $ 50.00. Be sure to really look at your cell phone bill. I feel like and Idiot right now. How this helped.

I have the same problem with verizon with my son's cell phone, and sure want it all to stop because it is costing me a lot of money

Stop texting me I did not sign up for this.

I also received the $9.99 charge on my billing statement from Verizon. I called the number given to my by Verizon 877-402-3687, and was lead to an automated machine where I could cancel. I re-called so that I could talk to a representative about getting the past $9.99 refunded, but I was directed straight to Voice Mail. I left a message but knew I'd find no luck with that. I called Verizon back and long story short, they were no help, although the customer service rep I spoke to said she fell for the same thing somehow and was never able to get her money back. (Crazy!)...I called the 877-402-3687 number back, and was going to leave another message threatening to sue and report them, but someone answered!! I was told I took an IQ test online (which I don't even recall doing) and that essentially I agreed to these charges. I said I did not knowingly agree, and that whether she wants to admit it or not, I know that I am one of at least thousands that this has happened to by mistake/scam/whatever you want to call it. She hung up on me. I called back, and someone else answered. I told her about my previous conversation, and she apologized but said that they are not allowed to issue refunds. I explained that I understand this is not her fault, and I do not want to take it out on her at the other end of the line, but I would not be hanging up until I was refunded the $9.99, or I would be persuing legal action. Then...VOILA! "Ok ma'am, I will be issuing you a courtesy refund of $9.99"....they asked for my mailing address which I was hesitant to give, but said it would come in the form of a check in 3-4 weeks. I'll be keeping an eye out for that and Verizon will be paid $9.99 short until I get that check. I think the larger problem here is our cell phone carriers who allow this 3rd party billing!

I just tried to call this number, and it is no longer in service. (Go figure!)...But I had luck by calling the other number over and over again threatening legal action. See my larger post for details. Thanks for your help though! It was good to be able to say "yes you CAN issue a refund, you've done it before!"

NEVER EVER SIGN A LETTER SENT TO A COLLECTION AGENCY - TYPE IT ONLY

THEY WILL SIMPLY COPY YOUR SIGNATURE FROM YOUR ONTO ANY AGREEMENT THAT SUITS THEM.

this is the website charging us 9.99 a month http://www.solow.com/... somehow through giving them your # they scam there way into our phone bills... if you never played there game I would demand your money back if they to not comply tell them you are going to notify your States Attorney General, Better Business Bureau and local News Channel

unwanted charge from this #

I got billed for 4x$9.99, the name of the service was "SendMe" and the Description was"23687 Call 8774023687" I never! give out my ph# online. I called T-mobile and a nice woman blocked the #, and gave me a refund of all four months. I think I will still file a fraud charge with the FCC. Someone needs too!

my daughter received three different 9.99 charges this month on her Sprint Bill.  Sprint was awesome - blocked all future premium texts and refunded all the charges.  Can't say enough good about Sprint!

stop

Send STOP to the number that shows up on your bill. I called up T-Mobile service and they told me this.