888-222-4227

we recently financed a vehicle with Santander.  we have made one payment (that's all that has come due) and it was made on time.  now we are getting calls from this number.  They do not leave messages, but will call all day long.

Santander Consumer USA Class Action

The law firm of Davis & Norris, LLP has filed a class-action lawsuit against Santander Consumer, USA alleging, among other things, that Santander has violated the Fair Debt Collection Practices Act and the Telephone Consumer Protection Act.  The lawsuit also claims that Santander breached its contracts with consumers in the manner by which it charged fees. If you believe you have been subjected to abusive or illegal actions by Santander or any other entity, we would like to know about it.  Please fill out this form and send it to us.

Debt collectors may violate federal law if they engage in any of the following practices:

1.Communicate with your friends, relatives, co-workers, or individuals other than yourself on multiple occasions.
2.Disclose to others that you owe a debt.
3.Communicate with you at odd times or places without your consent.
4.Make repeated phone calls to you with the intention of harassing you or communicate with you in a harassing or abusive manner.
5.Communicate with you in a false or misleading manner.
6.Call a cellular phone using an automatic dialing machine or a recorded message without express authorization.

You can read more about the FDCPA on the Federal Trade Commission’s website at http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf.

You can read more about the TCPA on the Federal Trade Commission’s website at http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf.

The information contained on this website is intended as summary information only, and should not be relied upon as legal advice.

If you would like to help, please complete the Santander Class Action questionnaire.

http://www.santanderclassaction.com/

Received a phone call from 888-222-4227.  Man asked for Kimberley Clark.  I told him he had a wrong number and hung up.  If this is from a Financial company, I don't know why they would call.  I do not have a car payment. I am not Kimberly Clark.  How did they get my number?????

Those that have researched phone #'s  and reading the posts are learning from others experiences. When you get phone calls from  a phone # you don't know you should be researching them so that you don't get caught  in fraudulant schemes.  I also listened to a new report where people had been scammed and they said to always research the phone # and/or the company they CLAIM to be. Also check your state laws for harrament laws by bill colletors and file an online complaint to the FTC and the BBB.

They called me multiple times. I don't want to receive their calls.

Some A - HOLE has used my work cell number to use on all his bad loans. CHARLES JOHNSON, stop using my number, you ridiculous donkey.

We haven't even bought a car in over 5 years....even then, we didn't finance it---paid for it outright.  So, why are we getting calls??

I've started receiving calls from this number:  1-888-222-4227, which appears to be Santander, Inc.  I don't even have an automobile loan and they're calling me for someone else's debt!  I've sent them a Drop Dead letter - certified, signature required.  The USPS green card with a signature has come back meaning someone at their address:  Santander Consumer USA Inc.
1010 W. Mockingbird Lane
Suite 100
Dallas, TX 75247

has accepted the letter.  They must provide documentation that I owe said debt, and  stop calling my number.  If not, it is a violation of the Federal Free Trade act, and a violation of North Carolina laws.

Each offense is a $1000.00 fine.  I plan on contacting them once again, turning them in to the Better Business Bureau and contacting my attorney for harassment.  They can and will change their business practices after that.  You can bet on it.

I am receiving calls for the last couple of years, always asking for a person that I dont know. I already asked to take my number off their list, but still continue to receive calls.

Actually, I kind of wish they would come reposses my car but not really as then I would not have any transportation.  I do have bad credit and they financed my car.  However, I have an out of this world rate and I do get behind - but never past 20 days!!  But I got a lemon.  I bought it used (a 2010) but even used they lied to me about the condition of the car.  AC broke, had to replace the brakes and rotors and ignition switch and I reported all of this to the car dealer before I ever drove off the lot and not once have they done anything.  I know its not the auto lenders fault but it still burns my buns that I am paying $14k for a car that has this many mechanical problems from the day I drove it off the lot.  And I have bought older cars that were in better condition.

I get the same calls from several different area codes, all day long, every day. Then after my continual ignoring the calls I don't recognize, they actually called my son's phone. They weren't even given his cel number. They apparently just found someone near to where I live with my last name, which is an uncommon name, and then called him. It's apparently part of their business practices to shake people down for money. My guess is that they pay people little money to sit in cubicles and make these unrelenting calls.
Lamo!!!

Is this harassment?

Times of call:

28 times so far.  From June 8 to July 23, 2012.  They call only on Monday thru Friday.  They do not call on weekends (thank Gawd). Times on the clock varies from mid-morning to mid-afternoon into 6pm.  I get a call a least once day.  I expect another call tomorrow, and the next day, and the next day after until the debt is paid.

Again, is this harassment?

Regards,
Caloy

Santander is indeed located in the US, they are located in the Dallas area.  Google it!

This # is for Santander Consumer USA. A financial bank for loans

Here's some information for you.

The vast majority of companies calling you, regardless of the company's size, utilize a computerized system to make their outbound sales and collection (recovery) calls. These systems make more efficient use of tha call center employee's time.

The computer makes the outbound call and waits for the line to connect. When you answer the phone, the computer will register the connection and will then transfer the call to a representative who will handle the call. The process works fine, as long as there are enough representatives working to handle the number of calls being answered. If, after a default period of time, the computer cannot connect to an available representative the call will be disconnected. The computer will register the call as a non-connected call as a representative did not speak with you. Your number is then returned to the call queue to be called again when your number cycles to the top again to be called.

Their agents are not calling you and listening to you repeatedly say hello.

*Rule of thumb. --> If no one responds after you have said hello twice, just hang up and go on with your day., Sadly, they will call again since they have not actually made contact with you.

Complaining to a rep once you do get to speak with a person is useless as they just speak to people when the call connects to them. Typically, they are not even able to make outbound calls from their station. Some manager or supervisor is overseeing the call load as directed by some manager who isn't even at the facility.

I just financed my car two weeks ago, and my 1st payment isn't due for another 30 days.  My solution is when they call to answer and just scream F*CK OFF!! AND HANG UP.

collecting late payment. spam me at plueders@caci.com

Santander USA is ruthless about the number of times per day they will call. Here it is at 8:44 a.m. EST on a Sunday morning and they are calling. I have two car payments with them and I have a 10 day grace period on my car payments. I made one automatically and have not set up the other one to be made automatically yet since it is a relatively new loan. Let me warn others: What you are NOT TOLD when you finance with them at a high interest rate: THEY DO NOT REFINANCE EVER to get you into a lower rate, EVER!!! even though your car salesman may have told you that you can get a lower rate 6 months to a year later after making your payments on time. Santander ALSO reposessed a previous vehicle from me when I was only 2 payments behind but there was absolutley nothing that I could do about it and yet they STILL financed me for two more vehicle loans. GO FIGURE!!!

Someone with an accent called cell at 4:30 am, 4:36 am, and 4:37 am. Will  be reporting the company to FTC. I owe this crazy company nothing, I am pursing legal action for harrasement.

I work at an insurance agency. It can get really busy in here and the last thing we need on a busy day is to have someone call us on our main line and then hang up. I wish there was a way to end these nonsense calls. We get far too many of them.