8882898740

My bank said if you file a dispute the company that you are disputing with has to put money back into your account by law.I had to file a dispute with my back after calling and talking to the same lady 10 times today in which she kept hanging up on me refusing to let me speak to her manager.

I went to the better business bureau they sent me to the one in utah. They are listed as unsatisfied.  They also have several address such as 3131 E Camelback Rd #200 Phoenix AZ85016
main office 3549 N University AVe Suite 125 Provo, Ut 84604 they have several names, Performance products, Phoenix Performance, HN performance, Ultrarelief, and Performancehealthusa.com
www. ultrarelief.com and www.greentea.performancehealthusa.com

i went to national business bureau was sent to utah business bureau. they have several addresses with the same phone number and different names.
Performance products, Phoenix performance, hn performance, performance health usa, ultrarelief, are names associate with them.  here is a couple of addressses. 3131 E Camelback Rd # 200 Phoenix Az 85016 supposely the main office is 3549 N University Ave suite 125 provo, Ut 84604. I just recently had them take money without authorization. i called talk to a lady suppose to be a manager. She just kept hanging up when ask how she got my bank account number, i demanded my money she said we got your account somehow. wouldn't tell me how. i ask to speak to her boss she said her boss don't talk on the phone if he did he would tell the same thing you order it. I said no i didn't. I haven't received anything to return either then she said shes not responsible if its lost in mail. i said don't you have a tracking number on packages she said no. she mailed stuff out may 5th i live in fargo north dakota i haven't received anything. all she kept doing was hanging up on me. i called her a scam artist and she said stop calling i said i wasn't going to until i talk to her suppervisor she couldn't give me a name or address to write to.  i talk to my bank im filling out a dispute form. my bank said they have to put back into account

How about I agree to pay shipping and handling and then i recieve a charge of 66.00$  They tell me I can return the product before a date and to receive a refund and on that date i still dont have the damn product.  Is there anyone who can give me my damn money back from there scam artists??

NOTICE TO ALL! COPY THIS AND SEND IT TO THEM, FILE A COMPLAINT WITH THE FEDERAL TRADE COMMISSION,
BBB - UTAH, ARIZONA, ATTORNEY GENERAL OF EACH STATE.

TO:  PERFORMANCE HEALTH, USA,LLC, CO PERFORMANCE LIFE,LLC, ULTRARELIEF, Greentea.PerformanceHealthUSA,

YOU have commited the following:

FEDERAL TRADE COMMISSION POLICY STATEMENT ON DECEPTION -

SECTION 5 of the FTC Act declares UNFAIR or deceptive acts or practices unlawful!!!

Written disclosures or fine print may be insufficient to correct a misleading representations. Other practices of the company may direct consumers' attention away from the qualifying disclosures. Statements, label disclosures or point-of-sale material will not necessarily correct a deceptive representation or omission. So when you show your imitation product online with Orah looking like she endorses it, you are intending to injure competitors THAT STAND BEHIND AND GUARANTEE THEIR PRODUCT, & when this occurs through deceptive practices, YOU violate the law even if the truth is subsequently made known to us, the purchaser.

Endorsements must always reflect the honest opinions, findings, beliefs, or experience of the endorser. Furthermore, they may not contain any representations which would be deceptive, or could not be substantiated if made directly by the advertiser.

255.3 Expert endorsements-may not contain any representations which would be deceptive, or could not be substantiated if made directly by YOU. Oprah Winfrey does not support you, endorse you, or use your unsafe product.

255.4 Endorsements by organizations-CBS,CNN BBC, ETC.

255.5 Disclosure of material connections-the endorsers(CBS, BBC,TNN, WEBMD) that you deceptively advertise to materially affect the weight or credibility of your scam product, such a connection MUST BE FULLY DISCLOSED.

Would you like to know about how you have used deceptive pricing practices with no money back guarantee?

FTC GUIDES AGAINST DECEPTIVE PRICING.........Check out: http://www.ftc.gov/bcp/guides/decptprc.htm I have filed suit against you and will bring a class action against your criminal practices.

FROM THE BETTER BUSINESS BUREAU:

BBB Reliability Report for Ultrarelief.com, www.greentea.performancehealthusa.com

BBB Rating UNSATISFACTORY!  BBB RatingUNSATISFACTORY!   BBB Rating UNSATISFACTORY!  


BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report

Name:    Ultrarelief.com
Address:    3549 N. University Avenue #375
Provo, UT 84604
Website:    http://www.ultrarelief.com
www.greentea.performancehealthusa.com
Principal:    Manager
Customer Contact:    Manager
Email Address:    
File Open Date:    August 2007
TOB Classification:    Internet Shopping Services
BBB Accreditation:    This organization is NOT a BBB Accredited business.

There was an authorized charge of $79.95 on my account but I had my bank stop the charge before it actually was taken from my account. I tried to contact them by phone but as others have stated, I was not able to get a response.  They must have done something fraudently, because I never have responded to any contest or anything with any of their ficticious businesses and I don't know how they got my bank information.  I had to file a dispute with my bank for follow up and investigating.  It really does suck and to know that blood sucking leaches like them exist.

Yeah, they got me, too.

It was for the acai berries (which actually DO seem to be working, at least!), but here is another charge for $5.95 that I did not authorize.  Tried to call, no answer.

WHAT ARE OUR OPTIONS???

I am very upset. I just looked at my debit charges & have been charge4d two unauthorized charges - one for $79.95 and another for $89.95.  I apparently requested a sample for acai berry and authorized a one-time charge of $5.95. Now after reading all the comments I am afraid that I have been scammed. I am very upset. I am going to the bank to see what they can do. The address on my bank statement is WR Performance 3549 N. University CO. There also are4 several Foreign Purchase Fees of 1.78 on my statement.

There was no call. This is the only link I can find to the company that billed me 74.95 on my VISA when I only ordered a free trial. They send no bills with their address or location and when you call the number, you cannnot get to a live person, but receive prompts. This phone number for this bogus company showed up on my VISA bill, but you cannot reach them and they continue to bill.

Mine was not a call either, but this number is the number listed on my VISA bill where they are charging me but when you call the number, you can't get a live body to address your concerns. On line, I ordered a 10 day trial which actually turned out to be a 5 day trial and only 10 pills. A months supply then showed up in a non-description packaging and the 74.95 showed up on my VISA, but I can't get in touch with them by this bogus number. Have you had any success? I reported it to a complaint center. I just want them to stop charging me.

It was not a call, but i ordered the free trial frmo this website and i got ahold of a very nice man that nicely explained to me that after placing my order for the free trial i had 10 days to "unsubscribe" or they would start sending me monthly supplies and automatically charge me for it.  I was stupid and did not read the terms and conditions, which do state the "fine print," but I never read the terms and conditions, like probably most of you.  When I talked to the man I told him I never received the monthly supply of pills but I was charged, and he told me that since it has been over 30 days there is nothing he could do about refunding my money, but he cancelled my account and assured me that there would be no more charges. Needless to say, I called my credit card company and had them delete my account and I had to sign up all over again to prevent further scams, and I was ransferred to teh scam department where they are going to investigate the situation and company. So although we cannot get our money back, the website is www.pureacaiberries.com and all i can really tell you is to unsubscribe and contact your credit card company. Hope my experience helps!

I to was a victim of this scam.  As consumers we must put a stop to this or others will to become victim.  We must first start by registering a complaint with the Federal Trade Commission (FTC), Federal Communication (FCC) Better Business Bureau and your local State Attorney General Office.  Do not drop the ball unless everyone participate whom has fallen victims of this scam they will not be prosecuted.  Start today, contact your State Attorney General, contact the Federal Trade Commission, FCC and BBB and begin filing your complaint.  I agree with all the statements above I to have tried to call the number and could not reach anyone, I also had to cancel my credit card and is awaiting a new one, I also had to file a dispute of fraud with my bank against this company for unauthorize charge.  

I strongly encourage you if you have not done so to cancel your credit card and get a new one to prevent future charges on your bank account or your credit card and or place a block on this company so no further charges can be made however if the company going under various alias this may not take care of the problem.  Start now by calling your State Attorney General and find out what steps you would need to take within your locality to put a stop to this scam.

when your order trial it sign you up for the auto shippment it is part of the terms and cond that have to be argee to

TERMS AND CONDITIONS
CO Performance Life, LLC
Last Modified: August 18, 2008
By purchasing the sample of our product for three dollars and eighty seven cents including shipping and handling through the "Try It Now" offer, you will be given a period of ten days to try the product. Ten days after you order your sample, you will be automatically enrolled in our convenient home delivery plan. You will be billed seventy nine dollars and seventy six cents and our product will be sent to you. We will supply you with our product every month thereafter, and your credit card will be billed seventy nine dollars and seventy six cents per month. You can cancel at any time during the ten day trial period by unsubscribing at our website at http://greentea.performancehealthusa.com/contact.php?cmd=unsubscribe_form with no further obligations. Limit of one trial sample per household. If, at any time thereafter, you wish to cancel the convenient home delivery plan, you may unsubscribe at our website at http://greentea.performancehealthusa.com/contact.php?cmd=unsubscribe_form with no further obligations. Please note that orders can take up to seventy-two (72) hours from the actual time of purchase to be inserted into our database. Please allow up to seventy-two (72) hours before attempting to cancel your order. Please allow up to 2 to 3 weeks to receive your promotional order or any monthly orders from our home delivery plan.

Any and all offers that are attached to this offer as an up-sell and/or additional sale opportunity will follow the same continuity T&C as this product you are presently purchasing. The cost of the upsell product will be twenty nine dollars and seventy six cents. The upsell will be a trial basis of 20 days. You many cancel your services at any time by submitting an email to our Support Services support@supportservicesofutah.com.

You are also enrolling in our monthly online Newsletter and we will bill your credit card five dollars and eighty seven cents per month for the subscription. If you are not satisfied with the information provided to you through our newsletter, you may cancel this service at any time by unsubscribing at our website at http://greentea.performancehealthusa.com/cont ... nsubscribe_form with no further obligations.

Return Policy. We will credit one returned unopened product per customer if received within 30 days of the purchase of the trial sample. No returns are credited after 30 days from the order date of the trial product. Merchandise must be returned at customer's expense. Absolutely no returns are credited for opened or partially used products. The sample's shipping charge is non-refundable. In the event that the product arrives damaged, please email our Customer Service Department via our contact page within 48 hours. DO NOT DISPOSE OF ANY DAMAGED PRODUCTS OR PACKAGING until you contact Customer Service for instructions, as we may require return of the damaged goods. In these situations we will promptly send a replacement product and a pre-paid return label to return the damaged merchandise.

No refunds on any packages that come back "Return to Sender".

I also ordered a trial unknowing that I would be enrolled in a monthly shipment program.  I can not get through to their number and the website the said to go to does not open (www.gohealth.com).

My bank could not credit my account because it was charged on a debit card.  They gave me the number of the company. I call and get told to visit a website which doesn't work.  I'm not sure what to do next.

about all the great prices they have on magazines all kinds of them,etc etc etc.

They got me too! After putting in the website address and it popped up I went to contact. There is a link which you can click on and unsubscribe to the website that will cancel your monthly membership to receiving the merchandise. I went to my bank account after reading the complaints and they charged me too! So I went to the website and cancelled my email address out of their system. I also received confirmations that they will not be charging me for any more pills. But I'm stuck with the one they billed me for already. The fine print told it all. The advertisement didn't say anything!! I should have known it was too good to be true...just shipping..yeah right!!

Take a look at the bottle. You should see the website address on it. Cancel the same way you would cancel the acaiberry product.