8883225932

IT IS THE COMCAST SCAM. They will get your information  and still your ID. BEWARE Big Scam from this number 888-322-5932

Scam from fake Comcast. Beware scam scam scam!!!!! 888-322-5932.... Just hang up!!!!!!!!

Fake Comcast scam scam scam!!! Just hang up!!!! 888-322-5932

Got a call from the same number and looked it up - glad I did since it got me to this forum.  I called 1-800-COMCAST and the customer service rep said that that's not any type of service they would use - they use their own automated verbal confirmation system that you are transferred to right away during a call and do not use a third party system.

So - it apparently could be a scam . . . the customer service rep is looking into it.

My advice - hang up immediately, call Comcast and let them know about this.

If you agreed to a promo, and failed to do the third party verification, you will get a call to confirm. Comcast will just send you back to 3rd party verification or your promo price goes back to full rate pricing.

Hey guys.  I work in sales for comcast and its 100% not a scam.  The company is called "Istonish". Check out their website they are legit.  They do third party verification for Comcast whenever a minimum term agreement is required or whenever a telephone number is being ported from a different carrier to Xfinity voice.

Even tho I've already commented about this number before, I thought I'd do it again today. Just got this number calling me again. They call daily at various times, but more often between 5-8 pm, thinking I'll be home, which I am but I never answer any call with Unknown Name as the CID.

Tonight, I again called Comcast to verify what these calls might be about. I called the billing department. The rep I had on the phone (located in the Philippines, btw) first told me that the need for 3rd party verification for Comcast is ONLY for any Comcast customer who orders PHONE service from them. However, he later stated that I DID need to have in independent contract verification, and that there IS an early termination fee in my contract.

I told him that I was never told about ANY early termination fee at the time I agreed to the promo deal I was offered for high speed internet and cable tv only. I also said that the last person I contacted about this on Oct. 4th said the early termination fee WILL BE WAIVED, yet I still have never been sent a copy of the contract, nor verification of the early termination fee being waived, nor was I told I would need to have my contract verified by an independent 3rd party.

He then said it is possible that the phone number calling me is the independent verification company, but he could not be 100% certain. The phone number was not one that was listed for the company they use to do the verification. He also said, there is no reason for the verification company to ask for my birthdate as that is not something they have in my records so they could NOT use it to verify I am who I say I am. They only ask me for my name and the last 4 digits of my Soc. Sec. No.

Therefore, I do not think this company that is calling from 888-322-5932 is legit. I will call Comcast again tomorrow, during normal business hours, to see if I can get any more info to put on here. In the meantime, don't answer the calls or give them ANY information. If they call you, they should provide YOU with the info they are looking for, but for now, I would NOT say YES to anything, and DO NOT give them ANY PERSONAL information about yourself, just to be on the safe side.

About 6pm I received a call from this number 888-322-5932. I did not answer it because I was on the other line. They left no message and I'm glad I looked it up . I've applied at so many jobs lately that I thought it might be a possible interview. Thank goodness for the internet , now I know its a scam :(

Iv'e been getting calls from this number for months, but I don't normally answer numbers I don't know. I finally got sick of it and answered it today. Had to say hello twice before I got a response and it sounded like a teenager. Asked for me by name. I asked what the call was in regards to and they responded, 'comcast'. I paused and asked what information they wanted from me and they responded by hanging up. Sounds like a bunch of B.S. to me! I'm guessing they won't be calling back, or at least i'm hoping.

Same thing! They claim to be comcast calling to verify the terms of your comcast agreement. You have to answer the robo-call with "hello" any other word(s) and the robocaller hangs up. Answer "hello" and you are transfered to a live person. Interestingly enough they knew my first amd last name. I smelled the phish straight away and began asking questions. While being transferred to the quote 3rd party vendor I grabbed my wife's phone and called the 888 number, a recorded message stated that "comcast is now closed". That's BS!!! Comcast is open 24x7!!! The first recorded verification system command requests your first and last name, second command asks for your DOB or last 4 of social. Scam scam scam!!! I only stayed on the line to ensure it was a scam. If this ever happens to you just stay on the line and mess with them. When they ask for name, say "Santa Clause" give them a birthday that's in the future like 10-10-2064 and an address like 666 suck a D street. It's better to clog-up their scam operation with bogus data that they have to sort through. Still they are stealing about 1000-5000 identities per day with ease. I would wager that 8 out 10 people fall for this.

I have reported them to the FBI's fraud division already and would recommend that everyone who reads this does the same: https://tips.fbi.gov/

I wonder. I never did go to the Comcast office, only because I forget and when i do remember, it's after hours. I'm just going to continue to ignore the calls. It's just annoying that they call every blasted day!

I emailed Comcast about this number.  This is the response:

I have checked our resources and it shows that while Comcast goes to great lengths to protect the privacy and security of its customers, some customers may encounter scams designed to steal telephone service or personal information from the customer.



Tips to Help You Recognize Phone Fraud



1. Telemarketers must tell you if it's a sales call, the name of the seller and what they are selling before they tell you any additional information.

2. Ask about additional charges you need to pay before receiving a free prize or gift. If you have to pay it is a purchase not a gift.

3. By law, telemarketers are only able to call between 8 A.M. and 9 P.M..

4. If you have any doubts about the caller's intentions or methods, end the call.



Some scammers have adapted “phishing” techniques used online to obtain personal information such as Social Security Numbers, credit card information, or passwords from unsuspecting people to the telephone. You will receive an automated message that sounds like it comes from a company that indicates a problem with your account and requests personal information to fix it.



Some of these calls are made in conjunction with new technology called caller ID “spoofing” that manipulates caller IDs to make customers believe that the call originated from a legitimate company’s phone system.



Always be extra cautious when giving out personal information over the telephone. Be aware of the companies that you do business with. If you are unsure whether a call is legitimate, hang up and call the company back at a telephone number you know.



How to Report Phone Fraud:



* Visit ftc.gov or call 1-877-FTC-HELP.



* To report violations of the National Do Not Call Registry, visit DoNotCall.gov or call 1-888-382-1222. (If your name is on the Do Not Call Registry, you should only received calls from companies that you do business with or companies that you gave permission to call. If you receive a call from another company, report it. You will need the name and number of the caller and date and time of the call.)



* The complaint that you report will be submitted into the Consumer Sentinel Network, which is a database that is used by law enforcement agencies across the world. It helps them to track down the culprits and eventually stop the fraud.

I received a call from a 630 number and they were offering "cheaper" promotions. They asked date of birth or last 4 digits of ss#, I gave dob. Then I was transferred to astonish. We were disconnected but I did call Comcast and they confirmed that the call was from them and that Comcast does call costumers to offer promotions going on in their area. So for me this was not a scam. Just wanted to let you all know.

and the phone number verification is [***]. I am the one that wants to port a number, of course I am going to say I have authorization to do so. The ONLY people that need to be contacted to verify if I am allowed to is the phone company which I would be leaving.

There are too many third party billing scams going on in the world to have to deal with this crap.

Same. I got the call from Comcast, and was fully on board with $2 movie channels until she wanted to transfer me to the 3rd party verification site (called 'Astonish' or something similar). I told her I wasn't comfortable with that - it just seemed too weird that they were calling to offer me these movie channels for next to nothing, and then transferring me to a third party to 'verify' my acceptance of the offer. I hung up and then called Comcast myself (I called the local number, not the toll-free national one). They verified that it's a real promotion, and Astonish is legit (and that they collect either DOB or last four of your SSN, neither of which would be enough alone to steal someone's identity).

However, I called Comcast national later that day regarding something unrelated (slow internet speed), and the guy I talked to there hadn't heard of that promotion. He said that happens sometimes if it's a promotion that's only offered in certain regions - that's why other Comcast reps aren't familiar with it.

I want to say I work at iPacesetters.. They aren't a scam.. And to you people saying when you get transferred to "Astonish" it's actually Istonish.  The reason we transfer people to Istonish is because it is required by the FTC and FCC that we do this to make sure slamming doesn't happen anymore. Also.. I work at the Weston call center.. There we call SiriusXM and Comecast. If you want more on iPaceSetters then visit their website. http://ipacesetters.com/

Just got a call from your company pretending to be comcast. My bs detector was on right away when the person told me my promotional package was expiring to which I replied "what package?", and the person said the promotional package you purchased with comcast, to which I then replied "I don't have a promotional package". The person then said if you give me a moment I will look it up. I then said "why would you have to look it up? you called me... better yet what's my name and account #?" the person said please hold then hung up on me. Nice job scammer, and don't play this off as a reputable company loser.

Please understand that Comcast Xfinity hires out multiple different Sales Partners aka Third-Party Contractors to perform a wide array a special marketing research. So first of all I can assure every person contacted by the Third-Party contractor known as iPacesetters is not being slammed or scammed whether he or she is being contacted on behalf of Xfinity, At&t, Spectrum, UHC, or American Water just to name a few of their reputable clients. Anyone can freely verify this info by visiting www.ipacesetters.com or calling 267-530-6001 and speaking with the company's client services department. It is not unusual for a company to hire a contractor to perform work for them, especially when it comes to Xfinity, as all of their Technicians are hired contractors and not official comcast employees. What happened to multiple customers during this time is that whenever an offer which included a minimum term agreement or contract was accepted, iPacesetters was required to have an objective other Third Party verify that the customer did verbally agree to the change to ensure the changes were indeed authorized. The downside to this was that the same system or object Third Party Verifying the order, Istonish, also confirmed changes for home phone service, so it was the agent's responsibility to select the correct options pertaining to the order. The options always came on with telephone options first and a lot of times it was not realized that if you waited and listened to all of the options there was one for just a contract only no voice involved so then when the automated system came on the line and started talking about changing your voice service provider to xfinity because the wrong options were selected and thus creating a negative customer experience. Of course it did not happen with every customer but enough that it has given Third-party telecommunications companies a bad reputation. I just want to say please keep in mind these people are human just like the rest of us they have families to support and mouths to feed and do not want to scam you. No one is "selling" your information to anyone, the federal government allows the exchange of personal information among providers for marketing purposes so if you sign up with a new provider odds are you are going to receive a lot of calls from their competition the first few weeks or months, and then you may ask "Well why give out your customer's information to your competition if you just earned his or her business?" kind of defeats the purpose a little bit huh but that is something you would have to take it up with the FTC and FCC. I just hate all the bad publicity that third party contractors receive just for trying to do legitimate business with a reputable client. At least now, instead of having to have to have the verbal acceptance verified by an objective third party customers can now easily approve changes to his or her account via digital options like a text message or e-mail link. What's happening now though, is that since customer's are so unhappy with doing business over the phone with third-party contractors, makes it harder for that contractor to do profitable business forcing them to outsource jobs to stay afloat, one of the most common complaints heard from customers is how he or she would rather speak with someone stateside instead of a foreign representative, yet fail and utterly refuse to realize that is so because people bash the company as much as possible with negative and false accusations, so the next time you speak with a representative in the Phillipines or India, odds are it's because they took those jobs from people in america due to reduced profits attributed to people claiming of being scammed or "slammed" (whatever that means). Please be kind to your fellow telemarketers as they just want to help, true it's a sad and scary world and their are known Xfinity phone scams coming across the news but do your research, if you know the Third-Party contractor calling you is called iPacesetters or some other company well then verify they are a sales partner with xfinity to put your mind at ease, keep in mind your average telephone sales representative isn't going to just be able to name off every sales partner of Xfinity but ask to be transferred someone who would have that information or as I said before speak with the Third-Party contractor directly allowing you to speak with client services to talk with both the contractor and the company they were calling on behalf of. I just hate to see all of these hardworking people who are stateside losing his or her source of income because it's cheaper to pay foreigners due to a boycott against telecommunications and the fear of scams.

The representative would be unable to provide you with the account number until you were authenticated as an authorized user usually by asking you to state your address and phone number. You actually did have a promotional package with comcast that means you had accepted a deal that had a discount associated with it but it was only for an introductory period usually 12 or 24 months so the person just wanted to help you retain some sort of discount before your original introductory discount expired. The reason the rep had to pull your information up is because when he or she called you there was access to only basic information the rep would then have had to copy and pasted your acct# from the ipacesetters scripting system to the comcast billing system and pull up all of your info, if each rep did that before hand then production numbers would hit rock bottom because of all the time people take to pull up an account just for a customer to not even answer the phone, I promise there is a method to the madness. A lot of times the rep may have been a little bit new to the process in which case yes it can definitely end up with a lot of stuttering and dead air until that rep gains experience enough to be quick on the draw with the Ctrl+C & Ctrl+V But yes I am most certainly a loser and you can verify that all of iPacesetters "pretending" to be comcast are losers by speaking with client services or inquire to comcast for a list of their current sales partners.