Is telemarketing dying?

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    lone stranger replies to Mr. Helpful
    Having fun with you as always.  Didn't hear "homey" too much over their, except perhaps in describing a comfortable cottage ;).
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    Mr. Helpful
    | 5 replies
    Oi!  How exactly did Julia (or the god's what control this site) let YOU fix your post?  

    Me, they let the typo's go through and even edit (and delete) my well-honed, finest British vernacular.

    You, they let modify at your beckon call.  I did see your post about requesting a 5 minute editing period and agree.  Would also like to see the "like" or "dislike" tags back as it was in the days of yore.
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    Resident47 replies to Mr. Helpful
    | 4 replies
    I suspect Admin saw Stranger's subsequent lament over his error, did him a favor, and removed said lament. I keep waiting for someone to catch the homonym of "there". I believe the accepted phrase is "beck and call", though one could kill a half hour reading the debate over its use and origin.

    http://grammar.quickanddirtytips.com/beck-and-call-or-beckon-call.aspx

    This is of course far, far off topic and probably needs purging when we've had our fun.
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    Julia replies to Resident47
    | 1 reply
    Yes, I did that. If I see a subsequent post about a typo, I correct the typo and remove the post.
  • +1
    Resident47 replies to Julia
    Dang, you can't buy that kind of loving attention on the other forums I use. May we remain so worthy ...
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    Mr. Helpful replies to Resident47
    Everybody's an english major on this site!   ;-)
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    lone stranger replies to Resident47
    Yeah, my brain needs a homonym alarm.  Their/there to/too, if I didn't know the difference it wouldn't bug me so much.  I chalk it up to my Broca's Area turning to Jell-o with age.  At least it must be revealing some sort of neurological feature/deficit .  Oh well, getting older beats the alternative.

    Thank you admin for your kindness, I owe you one (several).  Unfortunately, you could spend all of your time correcting these little gaffs of mine.  But the effort was sincerely appreciated.
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    The Pen Guy
    call ppl at home and trying to sell them something is dieing.

    As a business own call businesses to help owners with advertising such as pens, mugs, calendar and T-shirts.

    I put up over half a Million ever year in sales. I have over 6,000 repeat customers. i start in 1999 and I still have customers that buy from me ..that bought back when I started.

    You cant pitch...ppl hate that. ppl love to buy but they hate being hard ball closed.

    If your a pro on the phone and I know many...the living is great 100 k a year easy...some guys pull down more.

    Oh BTW my customers send my x mass cards and cookies for my birthday. They mean the would to me.

    if you sit home and wait to mess with telemarketers......gert a life.....they have a job and the have to eat too...
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    Daleinaz
    Well, since virtually everyone lists their number on the DNC, legitimate telemarketing is, by definition, dead. The only LEGITIMATE (legal and ethical) businesses who can legally call you, are ones you are already a customer of, and they have an incentive to *not* make you mad at them.
    Thus, the only remaining telemarketers are those operating outside of, or on the fringes of, the law.
    (Noting, of course, that surveys, political calls, and charities are exempt from the DNC, so those continue as well. How *legitimate* any of that is, is certainly debatable, but it is *legal*.)
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    DMC5 replies to Payback
    | 1 reply
    I just love the sarcasm... Lolz!
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    DCM5
    | 2 replies
    Actually, I too received a call from this number but I did not answer it. I was curious as to what it was [214-382-0879] but apperently it was noting more than some autodailer.. Ho well..

    As to weather honest telemarketing is dead or not, I would say its on its last possible leg. The only ones doing 'honest telemarketting', are either clueless individuals whom are being instructed in old school methods, or people calling from an existing customer list doing 'reminder advertising'. Most of the cold calls I receive are for products that have not proven themselves, home business 'systems' [very vast majority are scams] , and other stupid concepts, pyramid schemes and the like. If the economy goes further down hill, we will see call centers replaced for many of the simpe problems with computer AI, 'client handlers'. These will take care of the more mundane ones, whereas the more complex stuff will get dumped on a human. This transition is already in process, and my VOIP company is one of those that is already doing this now. by using a robot program that they control , I think they intend to remove most of the problems accociated with the call rooms.. Also, you will see more use of automated pay methods as time tracks onwards..

    Quite frankly, most of that last foot is all but 'in the coffin', so to speak.

    DCM5
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    Payback replies to DMC5
    Sometimes I get sarcastic :-)
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    lone stranger replies to DCM5
    | 1 reply
    I think you have raised some interesting points.

    (1) As our economy is intentionally driven towards what some in power view as being more on parity with the rest of the world, i.e. less productive and affluent, and somehow fairer, there will inevitably be a higher level of fringe economic activity, like scams, telemarketing, etc.,.  So this would argue for a certain sustainability of telemarketing.

    (2) Smart IVR offers a two edged sword.  Suppose IVR technology progresses to the point of requiring little or no human participation (it is nearly there now).  If a computer can play and win the game of Jeopardy, this does not seem like it would be out of reach going forward.  

    On one side, it lowers the cost of operation, eliminates the personnel issues, and increases portability.  However, one of the reasons politicians are sometimes hesitant to go after these operations, especially in depressed areas, is the argument that they are providing jobs.  This argument is greatly diminished when you have a staff of 2 or 3.

    -

    The biggest threat to telemarketing is a savvy public.  If it does not generate revenue it will wither and die.  But technology and tough economic times can conspire to greatly lower the bar on what is adequate revenue for such an operation to persist.  The cost per call is negligible, and the generation of massive numbers of call attempts has become trivial.  So even a very low yield can be quite profitable.

    It is for these reasons that I promote filtering technology.  There is simply to much proliferation on the other side, and too few hours in the day, for most people to beat them back, one tele-predator at a time.  I fear this blight will be with us for years to come, but time will tell.
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    Cherryl
    | 2 replies
    To get back to the original topic: Is Phone Marketing a dying business? It should be. Look at all the business being carried on 24/7 on the internet; bundles of money are being made in the blink of an eye. So why do these creeps persist? Are they that stupid to realize that technology has passed them by?

    Allow me to propose a completely off-the-wall theory. Having worked in secured communications, my impression is that this constant barrage of robo-calls is a cover for some other kind of communications. If someone does pick up the phone, the cover story attempts to pull a scam on them. Now, what kind of communications? You can bet they have to do with money, lots of money. For what? To whom? The undercover world, of course.

    And that is my theory.
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    Payback replies to Cherryl
    Hidden pests/criminals have been doing bad things in the background since economy first came into existence. A thief sometimes steals to eat, but these guys steal to live the high life. The thing that fuels these parasites is greed. The need to want more and more and they would do anything to make money. And of course these cowards will remain cowards as long as they hide, lie and rip people off.

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