News

  • This Week Roundup: New in Phone Scams

    Internet Phone Systems Become the Phone Fraudster's Tool, Debt Scam Alert, and Sorry, Telemarketers: Texas Drops Phone Numbers from Vehicle Accident Reports.
  • This Week Roundup: New in Phone Scams

    New Phishing Phone Scam Targets the Unemployed, Scam Artists Posing as Water Department, and More Debt Collectors Use Abusive, Illegal Tactics.
  • MoneyGram to Pay $18 Million to Victims of Telemarketing Scams

    MoneyGram International, the second-largest money transfer service in the United States, will pay $18 million in consumer redress to settle FTC charges that the company allowed its money transfer system to be used by fraudulent telemarketers to bilk U.S. consumers out of tens of millions of dollars.
  • Don’t Be Fooled by Sweepstakes Scammers Posing as Federal Officials

    The FTC is warning the public about con artists who call posing as government officials and claim consumers have won what turns out to be a bogus sweepstakes prize.
  • 'Robocall' Ban to Start Tuesday

    Many of those annoying prerecorded telemarketing calls will be history starting Sept. 1. The Federal Trade Commission said Thursday that it is banning these "robocalls" to consumers, unless the telemarketer has written permission from a customer that he or she wants to receive these calls. Violaters will face penalties of up to $16,000 per call.
  • BBB Alerts About Phony Debt Collectors

    Better Business Bureau has issued a national alert about phony debt collectors that are calling consumers nationwide and claiming that they have defaulted on a payday loan and will be arrested if they don’t pay immediately.
  • BBB Warns Consumers of Robocalls Promising to Lower Their Credit Card Interest Rate

    Consumers across the U.S. and Canada are bombarded with phone calls promising to lower interest rates on their credit cards.
  • Buffalo Debt Collector Busted

    A Buffalo company went way too far in their attempts to collect debts, and has now been shut down by the Attorney General's office. The debt collector threatened to throw debtors in jail, seize all their stuff, and get them fired.
  • FTC Sues to Halt "Yellow Pages" Business Directory Scams

    The Federal Trade Commission has filed suit to halt the illegal operations of several telemarketing boiler rooms in Montreal, Canada. The agency alleged that the telemarketers bilked thousands of small- and medium-sized U.S. businesses and non-profits, including churches, schools, and charities, out of millions of dollars by deceiving them into paying for listings they never ordered in worthless business directories.
  • FTC Investigating Auto Warranty Callers

    The Federal Trade Commission has started investigations into several companies involved in making "robo-calls" that warn people their auto warranties are about to expire, and the agency expects to bring cases against them within days.
  • Canada: 20,000 Complaints Each Month, But No Fines Yet Levied

    Kris McDavid at CanadaEast published interesting details about the Canadian National Do Not Call List. According to the article, the CRTC, the Canadian Radio-television Telecommunications Commission, the body that oversees the Do Not Call List, has been receiving a monthly average of 20,000 registered complaints. However, apparently they have yet to levy a single fine against a telemarketer for a violation.
  • Canadian DNC List Will Be Good For Five Years, Not Three

    The Canadian Radio-television and Telecommunications Commission (CRTC) today announced that telephone numbers registered on the National Do Not Call List (DNCL) will remain on the list for five years rather than three years.
  • Consumers Fight Back Against Collectors Not Following The Law

    Lawyers in the debt business say that as collectors get desperate in these tough times, consumers are increasingly fighting back by suing those who use illegal tactics.
  • Telemarketers Settle Charges of Misleading Consumers with "Free" Product Pitches

    The Federal Trade Commission and Attorney General of Kentucky say they caught several telemarketing companies placing unauthorized charges on people's credit cards and bank accounts. The culprits claimed to be calling on behalf of a major retailer or credit card company.
  • Verizon Settles Lawsuit Against "The Velveteen Rabbit" Telemarketer

    Verizon Wireless said today it has settled a lawsuit it filed last month against Feature Films for Families Inc., a telemarketing company that was using an autodialing device to call Verizon customers and employees to advertise a children's movie.