News

  • New Phone Scam Uses BBB Name

    Better Business Bureau in Arizona received several calls from consumers who got a recorded message from someone claiming to be from BBB with information on how to reduce their credit card debt.
  • New Year's Resolutions That Can Help Prevent Problems

    Jon Yates at Chicago Tribune has published his list of New Year's resolutions that can help him stay scam-free this year.
  • Little Raised Over Phone Goes to Charity

    A recent investigation by Des Moines Register in Iowa found that the vast majority of donations raised by phone or mail by professional fundraisers winds up in the hands of professional fundraising companies.
  • Study Finds Polite Chitchat Increases Effectiveness of Telemarketing Campaign

    The next time a telemarketer opens with a friendly question, you might stop and wonder why. A new study in the Journal of Consumer Research shows that it is surprisingly effective when salespeople or fundraisers ask how your day has been or which football team you support before broaching the subject of a purchase or donation.
  • Wachovia Sends $150 Million To Victims Of Telemarketing Fraud

    Wachovia has begun to reimburse victims of a telemarketing fraud as part of its April settlement with U.S. banking regulators, mailing nearly 750, 000 checks totaling more than $150 million to the victims.