10 Confessions Of An Insurance Telemarketer
One of The Consumerist readers has stepped forward to give the website the skinny on how he gets commission, the real reasons that drive some of their tactics, and what personal information you should never give over the phone to a telemarketer.
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- crabby replies to kizzy beeGEICO's customers end up paying for all of those high powered TV and radio ads that GEICO runs nationwide on a daily basis.
- jimi've been with AAA 59 years and they still run my credit score every year and tell me the score and the % discount i'm gtg cause it's high.
- gbsI got a call at 7:57 pm If you want to vote for next president press 12 this is a survey call may call back again
- Mike replies to JinxxedThe claim that people with better credit score represents less risk probably is b.s. More likely, the insurance companies believe that people with better credit scores will be more believable as witnesses in future litigation or settlement procedures. Perhaps officers will write up more favorable accident reports when the involved party is identifiably middle class or high income. The story the companies tell you on this issue is a partially a fairy tale.
In some case, individual agents may do their own rating in order to select customers who will give them a better career risk record. Buyer beware, and shop around. - JoeI would never give any info to a cold caller. You only have their word thats who they are. And do not go by the caller id. For ex. Some one could call from a pay phone in the building and the caller id would show the main address
- MGBI use GMAC insurance on my both my vehicles, and have never been asked for my SSN. I pay a fairly reasonable rate and my credit score is complete crap. I have tried quotes from other companies (GEICO, 21st, AAA, State Farm) and found them to be about what I pay a year for only six months of coverage. I still don't remember any of them asking for my SSN unless this is something real new.
- claim_rep replies to MarkoYou are right in that your credit score makes no difference in how you drive and that the company isn't extending credit or pay back a loan. The reality of why they do this is because bad bill paying customers cost the company money. You see, there are rules and legal procedures that must be followed to cancel a policy for non-payment. When you don't pay your premium on-time, the company has to go through a lot of costly red tape. In many instances, a premium is post marked just before cancellation takes place or just after and then the driver has an accident causing injury. The company ends up canceling the policy because the "funds" were in the mail and then has to spend money on costly legal issues. The companies must tell you that it has some correlation to driving because that is the only way they can charge more for premiums. I was a claims rep for 7 years with a very large company.
- GregAs an Insurance Agent you can quote without SS# & DL# in some cases, but the quote will be way off w/o those details. Most software used by insurance companies prompts for specific information and some will not let the agent quote without it. Chances are you'll pay a greater premium by fully disclosing of information should there be something on one's history not remembered or conveniently forgotten. In the situation someone has lost a job and having difficulty finding work as well as paying for (debts) called responsibilities I completely sympathize with you (Credit should not be the barometer) Insurance companies need to look at the whole dynamic of all things happening to the individual before final numbers are determined..
- dee replies to kizzy beeOf course they're good to you because they've checked your credit score, the amount of debt you have and if you pay on time. They probably know the last time you were constiapted, too! If you screw up or fail to pay, they'll deduct it from your paycheck or hand you a pink slip and that's when you'll learn just how 'good' they can be.
- Robert and JinnyThere was a caller named Chris Davidson who called and we know him in person to be a State Farm employee who works at our local office. We know for a fact it isn't a scam, but I think the tactics that insurance companies use these days are downright criminal.
- Michael replies to INTEXAS>>>is "ILLEGAL" for Anyone out side of the IRS or law enforcement to access your SSI number for Any reason.<<<
This is incorrect. When you open a bank account, the bank is required to have your SSN on file. So is your employer. And do you really expect any company to issue you a credit card or a loan without running a credit check on you? See http://www.ssa.gov/employer/ssnvshandbk/access.htm. - Breakers1984Not all insurance use credit scores to determine rates, BUT SOME DO. The biggest offender in this area is State Farm. The claim is that those with worse credit ratings file more claims. They do not care about red tape, cancelling for non-payment, or the like. They simply know that insurance is now a legal requirement in every state, and they have found a way to charge higher rates using vaguely substantiated statistics.
- MrkHere in Oregon, we've moved to make this illegal in the insurance context. And ... despite arguments about linkage between credit rating and accident rating, we don't 'buy' that here.
A legitimate business does not hire 3d party contractors to do tele-phishing - one should -never- give out SSN, account #s, or -any- other info over the phone to -anyone- . Most banks & other legit businesses will tell you that they -never- call, or send email, asking for such info. In other words, such calls are generally illegit ...
'Nuf said. - P-Dawg replies to don| 1 replyWRONG -- Credit is no longer allowed as an underwriting criteria. For best results, consult an independent agent and stay away from the direct writer hacks re: Allstate, State Farm, Geico, Progressive (Die Flo Die).
Would you buy insurance from a cavemen, a lizard, or a bimbo like Flo?? - Callit howitis replies to INTEXASFunny, everything you wrote is fiction.. All of it is false info and your claims of suits must be false as well. Call it how I see it..
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