702-705-5278

Called and would not say anything, hung up.......another annoying call and of course I am on the somewhat useless Do Not Call list!

Call my cell phone DAILY!  Always hang up when I answer and never leave a message when I don't.  What's the point?

I get this call daily on my cell phone, which I too registered on the DNC service...ha, works great, huh? I'm in east Texas, so these people are calling all over the nation, apparently.

Just got called from this number.  Automated message.

Keep getting calls from 702-705-5278 - Anyone know how I can find out who or what this is without giving out my information?  They never leave a message.

Just received a call from this number.  The called who claimed to be calling regarding my credit cards (which she refused to identify in any way) was extremely rude.  When I told her that the number she was calling me at was not associated with any credit number I own, she laughed and said "Then I will be calling you every day just to bother you!" and then hung up on me.

And people think killing these people is a bad thing?

150db Airhorn, for the first live person that I get from this number. I wonder how many of these slimeballs I can deafen before they stop calling.

Robocall.  Called and left part of a message on my VM.  I blocked it on Verizon's website.  Problem solved.

So we all complain, we are all on do not call list, we are reported the scam and nothing is happening, I bet even reporting here does no good.

Keep receiving calls from this number 702-705-5278 (listed as Nevada) and similar call from 803-379-2408 (listed as South Carolina).  Put them on my Call Block list.

They have called everyday for more than a week now and they have tried to reach me at different times as well

I have been getting calls repeatedly from this number.  They never leave a message

They just called my home #. Its about 2000 numbers from my fax machine # so it took a few days to robo dial 2000 #'s.

Called me cell phone - no message left.  I don't want to use my minutes this way, and I think Verizon Wireless should be able to do a better job of blocking unwanted (obviously questionably legitimate) calls.  We're paying them, and they don't provide much service other than the towers, which any other company could use, too, and yet they advertise all their great customer service...  This is also probably a phishing call and illegal, based on the comments from others above.

Called my cell # and did not leave a message.

They called and when I saw it was from NV I didn't answer.  They didn't leave a message either, which prompted me to look up the number.  Sad to see this is a problem for everyone.

This number called me about an hour ago. I didn't pick up and they didn't leave a voicemail.

We are on the DNC list and of course, it does not deter these lowlife scumbags who are trying to get your credit information for identity theft. It comes in as caller id, CUSTOMER SVC.

DO NOT GIVE THEM ANY PERSONAL INFORMATION. DO NOT PUNCH THE NUMBER TO REMOVE YOUR NUMBER, IT JUST CONFIRMS YOUR NUMBER IS ACTIVE.

This is the usual phony robo-call with a woman's voice claiming "there is nothing wrong with your credit, but this is an urgent message to take advantage of our offer to reduce your credit card interest rates. Press 1 to speak to a representative, press 2 to be removed (ha ha)"

They have disappeared for a time, but now are back.

If you are on the DNC list, make a complaint here --

https://complaints.donotcall.gov/complaint/complaintcheck.aspx?panel=2

From the Better Business Bureau

Credit Card Robo Calls Bothering You?

3/27/2012

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BBB Cautions Consumers and Offers Tips to Avoid Falling Prey
Millions of Americans receive a steady string of automated telephone calls from “Rachel” at Cardholder Services, who claims your “credit card interest rates may increase” or wants to help you “lower your credit card rates.” The Better Business Bureau warns consumers these robocalls often come from criminals who are trying to obtain your credit card information in order to use it for their own criminal enterprise.

Calls can go to home numbers and cell phone numbers. If you press “1″ as instructed to get a person - you are connected with someone who wants to ask questions about your credit cards. After the representative verifies the consumer’s name, phone and address, the representative then asks for the consumer’s credit card number. “Savvy consumer know if this was truly was a call from their credit card company, the representative would already have their credit card number on file,” said David Polino, Better Business Bureau President. “We would like everyone who receives these calls to do as these savvy consumers do – hang up! These calls continue because they’re profitable for con artists. It’s important for consumers to know that most robo callers will hang up when consumers ask them questions.”

BBB warns these kinds of calls generally begin with recorded messages that include statements like: “There is a problem with your account,” or “Your account is in good standing however it is urgent that you contact us concerning your eligibility for lowering your interest” or, “This is our final attempt to reach you since you’ve not responded to our other calls to discuss your credit card debt.”

Automated messages invariably do not include the name of the company, but may claim to be with Card Services or Card Holder Services in an attempt to dupe consumers into thinking their credit card company was contacting them. If consumers are caught by a “live operator” they would likely hear a sales pitch where representative ask for credit card numbers and claim they can lower interest rates or they can help to prevent an interest rate hike.

BBB warns consumers against these traps and reminds them that many credit card companies will negotiate better rates for consumers who meet their criteria if they contact them on their own. Unfortunately some consumers report to the BBB they’ve paid hundreds of dollars and in some cases over $1,000 – to have the ‘credit card firm’ contact their credit card company and negotiate lower rates. Consumers simply don’t need to pay any company a thousand dollars to negotiate lower rates on their behalf.

BBB offers the following advice for consumers who receive calls from companies offering to lower their interest rate:


Never give personal information, including SocialSecurity, bank or credit card numbers, over the phone to an unknowntelemarketer. Always research the company with the BBB by reviewing theirBusiness Review at www.bbb.org.
When considering any company offering any type of financial assistance, insiston getting a contract in which all terms and conditions are clearly explainedbefore signing up or providing credit card or other payment information.
U.S.consumers can place their home phone number on the federal Do Not Call list byvisiting www.donotcall.gov.If the consumer’s number is already on the list but continues to receivetelemarketing calls—or is receiving robocalls on a cell phone—he or she can usethe same Web site to report the incident to the FTC.
While the Do Not Call register is very helpful, it’s not perfect. Consumers will be happy to know help could be on the way. The Federal Trade Commission announced an enforcement action last month that may curtail these bothersome and malicious calls. For more information from FTC - click here.  
===================================================
Here is the story from the FTC --

FTC Takes Action to Stop Massive Robocalling Operations
Defendants Allegedly Made Hundreds of Millions of Illegal Prerecorded Calls to Numbers on the National Do Not Call Registry
As part of the Federal Trade Commission's ongoing efforts to crack down on illegal, prerecorded "robocalls," the FTC is taking legal action to stop two operations that allegedly enabled telemarketers to place hundreds of millions of illegal prerecorded calls to consumers around the country, including many who had registered their phone numbers on the National Do Not Call Registry.

The FTC's complaints in both cases allege that the defendants offered "self-service" voice broadcasting – a service that makes it easy for marketers who have no telecommunications expertise to deliver tens of millions of robocalls for pennies a call. The defendants arranged for marketers to deliver prerecorded sales pitches by uploading a recorded message and list of telephone numbers through web sites owned by the defendants that would then dial each uploaded phone number and play the designated prerecorded message.

These messages pitched a variety of products and services, including debt relief services, carpet and upholstery cleaning services, auto warranties, mortgage loan modification and foreclosure assistance, timeshares, satellite dish broadcasting, and burial insurance.

According to the FTC's complaint in the first case, Brian Ebersole, Voice Marketing, Inc., and B2B Voice Broadcasting, Inc. (the "Voice Marketing Defendants") provided clients with access to computers, telecommunications services, and automated dialers needed to make telephone calls and deliver prerecorded messages. The Voice Marketing Defendants had the ability to make thousands of telephone calls simultaneously and deliver more than one million prerecorded messages each day. They also sold access to their voice broadcasting technology through intermediaries – or "resellers" – that sold robocall services under various names. The Voice Marketing Defendants made hundreds of millions of telephone calls that played prerecorded messages on behalf of such resellers.

One such reseller was JGRD, Inc. d/b/a VoiceBlaze – along with principles Charles Joseph Garis, Jr. and Randall Keith Delp– all of whom were named as defendants (the "VoiceBlaze Defendants") in a separate FTC enforcement action. According to the FTC's complaint, the VoiceBlaze Defendants marketed voice broadcasting services that used automated dialing equipment to deliver prerecorded messages through telephone calls.

In both cases, the defendants allegedly conducted or enabled telemarketing campaigns they knew, or should have known, illegally called numbers on the National Do Not Call Registry, abandoned calls by playing a prerecorded message after a person answered, failed to disclose the callers' identity, and delivered prerecorded messages after September 1, 2009, when amendments to the Telemarketing Sales Rule largely prohibited such calls.

The FTC also alleged that the VoiceBlaze Defendants manipulated the caller names displayed on caller identification services, in violation of the Telemarketing Sales Rule. The complaint alleges that, rather than the name of the telemarketer or the name of the seller on whose behalf the telemarketer was calling, the VoiceBlaze Defendants caused consumers' caller identification services to display names such as "CUSTOMERSVC," "CUST SERVICE," "SERVICE," "SERVICE ANNOUNC" and "INSURANCECO."

The settlement orders agreed to by the defendants in both cases bar them from violating the Telemarketing Sales Rule and require them to pay civil penalties. Each set of defendants will pay $10,000. The Voice Marketing Defendants and the VoiceBlaze Defendants also agreed to the entry of civil penalty judgments of $2 million and $1 million, respectively, which are suspended based on representations that the defendants lack the ability to pay. If a defendant is found to have misrepresented his or its financial condition, the full penalty will become due immediately.

The settlement orders also include monitoring and reporting requirements to ensure that the defendants comply with the terms of the orders. Specifically, the defendants have agreed to screen the prerecorded messages that subscribers deliver through the voice broadcasting technology they sell, and to stop telemarketing calls that violate the Telemarketing Sales Rule. Defendants have also agreed to distribute copies of the order to their customers.

The Commission vote to authorize the staff to refer the complaints to the Department of Justice, and to approve the proposed consent orders, was 4-0. The DOJ filed the complaints and proposed consent orders on behalf of the Commission on February 23, 2012. In the case against the Voice Marketing defendants, the complaint was filed in U.S. District Court for the District of Nevada. In the case against the VoiceBlaze defendants, it was filed in the U.S. District Court for the District of Eastern District of Pennsylvania. The proposed consent orders are subject to court approval.

For more information about improper robocalls, read the FTC's new consumer alert, Robocalls are Illegal: Scammers Use False Caller IDs to Hide.

NOTE: The Commission authorizes the filing of a complaint when it has "reason to believe" that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendant has actually violated the law. This consent order is for settlement purposes only and does not constitute an admission by the defendant of a law violation. Consent orders have the force of law when signed by the District Court judge.
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC's online Complaint Assistant or call
1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC's website provides free information on a variety of consumer topics. Like the FTC on Facebook and follow us on Twitter.

MEDIA CONTACT:
Frank Dorman
Office of Public Affairs
202-326-2674
STAFF CONTACT:
William Maxson
Bureau of Consumer Protection
202-326-2635
(VoiceBlaze)