8002109011

You guys are all uneducated and dont even know it. You think its a sales call when its really not.. yoh arent buying anything and they dont represent themselves as the utility.. they say "my name is such and such calling ABOUT the ConEd or whatever utility you have." Its a savings program. They take five percent off what you pay and also send you a check every twelve months. They never asked for a cc from me. There were no hidden fees or even cancellation fees. They even have a green option now.. which helps save our earth from global warming. The young lady i spoke to was great.. she made rhings 100% clear and explained what i was doing and verified what was said before i authorized it. It actually is a wonderful esco so far. If ypu look on your bill, you'll see where it says you can chooseee a provider.

Sites like this make working in boiler rooms like yours really tough, don't they?

Oh, and when it comes to 'ConEd' we all understand the emphasis is on CON.

RE: 800-210-9011 ext 2422 ...   Apparently this company does not respect the Do Not Call registry....

Any legitimate company that calls a place of business, organization, etc. should have no problem leaving a telephone message with a receptionist that includes their company name, the name of the individual calling, and the purpose of the telephone call.

If I don't have this information, you have no credibility and will not receive a return call. That is simply common sense and good business practice.

Yeah, it's a telemarketer trying to get you to change your electric supplier (gas, too, based on the other comments). Ever since deregulation, there are a bunch of these smarmy companies popping up reselling electricity to make a fast buck. Here's a hint - if they're telemarketing you, they don't want to save you money, they want to take it. If you're smart, you'll check your state PUC website and find a _reputable_ supplier, one who doesn't require a lengthy contract, bribe you with bogus rebates while pumping up the kwh cost, and other underhanded tricks. Oh, yeah, and complain about the telemarketing to your service provider, who can remove you from (at least some of) these annoying lists.

I got a _much_ lower kwh rate by going with a company with a month-to-month contract - one who doesn't telemarket and annoy people. You can, too.

Be cautious. This call identified themselves as our electric carrier Met Ed, which they are not, fraudulent

Call from Tamara Jackson, 1-800-210-9011, Extension 4506

"calling from American Power and Gas, regarding the rebate on your West Penn Power bill."

I did not return the call.

Called from 570-301-6044, left this callback number on a message. Caller said her name was Ashley from American Power and Gas in regards to our utility bill and rebate check, and that we need to call back today with a copy of our PP&L bill in hand.

Clearly a deceptive use of creative wording to try to make a sales pitch for electric service.

Claimed to be from American Electric Power calling "on behalf of Duquesne Light." (800-210-9011 x2078 Tammy Handler). On call back, only ID is "Customer Service Center."

If they are legit, why do I have to give them our complete account number? Might have legit energy product to offer, but won't deal with people who misrepresent themselves. Also, this is 4th call in a week...

American Power & gas Ripped me off
In November 2013 we were sent a list of alternate electric suppliers from PPL in N.E. Penna.
We chose American Power & Gas who offered a "come on" price of approx 6.5 cents per kilowatt hour for first month then told us the price would change BUT NEVER BE HIGHER THAN WHATEVER PPL was charging which was at the time approx 8 3/4 cents per KH.
We went for it saving approx 20% in first month.
In 2nd month American Power more than doubled their price to almost 16 cents per KH while PPL stayed at 8 3/4 cents.
When I called to complain, they denied anyone had told me cost would not exceed PPL's after mistaking me for new customer and having told me that again and seemed shocked when I said it did not happen because my KH charge was almost double what PPL's was.
Then they told me there was special circumstances and thats why I was charged more. I fired them that day but could not rid myself of them until the next meter reading between feb 16 & 21.
My next bill from PPl showed my cost per KH went up another 55% to .22 cents per KH.
These are desperate rip off pigs who will do or say anything to steal an extra $100 -200 of our money and should not be listed by legit companies such as PPL as alternative suppliers.
They count on customers not checking their bills, I checked mine and am totally disgusted with the likes of American Power & gas.

Received a call from 484-550-7918 and was told to return call to 1-800-210-9011 ext 4405 for Anita.  Anita stated she was calling on behalf of PPL which turned out to be a lie after I contacted PPL.  This is a supply company trying to slam people by offering a small rebate and then watch your bill grow due to a variable rate vs a fixed rate.  I have no issues that they called however when I advised I was not interested she continued to push.  After 3 times of asking to have my information removed from their system and to not call again I had to hang up because she still continued with her sales pitch even though I was not interested.  PPL has received many complaints regarding this company.  Beware!

One other tip PPL does give the supply company your account information.  To prevent this you must place your account in a private status so PPL does not give your information to them.  I have done this but believe it should have never been released in the first place.

Be careful as this sounds like a scam!  If you gave any personal information like a credit card number or account number, they are phishing.

Called 4 times in a row after telling her we couldn't help her. Then called the Doctor's private emergency line.

I work for a larger organization that has multiple PPL & Penelec accounts throughout the state, we are fully aware of the customer choice program now that I have spoken with an AP&G representative, Lynn @ 1 800 210 9011 ext 3413. Upon receiving the call i did not know that we were apart of the program, I was fairly new to the position and how to handle this, once i grabbed the bill to verify that my account qualified for the new rate & rebate checks, I was delighted to get the savings back onto the account. To my surprise there was already a supplier on the accounts that was chosen by the person in my position prior to my arrival, and we were paying double what we should have! Not to mention we weren't receiving rebates of any sort. Since selecting AP&G as my supplier on the utility bills, I have seen a decrease in cost of our supply prices AND we have even received rebate checks that helped add leeway to our company budget, the boss is pleased with me needless to say..... I will agree Telemarketing is annoying, however make sure you know what you're talking about before you sham a good company and pay triple what you should simply because you're unaware.

Well we know who LISA WORKS FOR Don't we !!!!!!!!!!!!!!!!!!!!

They have been calling my office on a regular basis.  They don't leave any message on VM, but are extremely pushy in speaking with my staff.  If they know my telephone number and my address, then they can mail me that information.  My office has been instructed not to tell them anything.  I think they are just fishing for information.  You might have it good now, but they have all the information on you.  Good luck when your account gets hijacked

What's it like to have a "job" where you "manage operations" for a scheme that separates money from innocent people. Was your conscience surgically removed or were you born defective?

The only difference between you crooks and a guy who robs convenience stores is one uses a gun and the other uses a phone. Cowardly thieves you are!

Nice one!

I got a  call form 800-210-9011 EXT 1988 AP&G said I had a rebae from PPL for 25% ,, that has been applied to my PPL acconit and I am not sure where they got my PPL accoint number.. I think it is a scam and just a way to get people to sign up...lol