800-234-0984

who is this? previous call back different person says someone else is using his phone.

This is PSG.  It is a collections agency in Savannah Georgia.  They originally called from 912-629-7500.  When you answer the call, and automated message started and said that this was not a solicitation or advertisement, and they are trying to reach 'insert name' and to call back them back at 1-800-234-0984 to retrieve your message.

In my case, they were indeed looking for me.  However they were trying to collect on a bill from my local hospital that had already been paid in full.

This is a scam. Somebody is stealing patient records from Memorial Health. The callers claim that you owe money, but they refuse to send anything in the mail. They want payment over the phone. Be aware and call the police.

This is PSG.  It is a collections agency in Savannah Georgia.  They originally called from 912-629-7500.  When you answer the call, and automated message started and said that this was not a solicitation or advertisement, and they are trying to reach 'insert name' and to call back them back at 1-800-234-0984 to retrieve your message.

In my case, they were indeed looking for me.  However they were trying to collect on a bill from my local hospital that had already been paid in full.Caller: PSG - a collections agency
Call Type: Debt Collector

I received this call and it was just as stated above, they give you this 800 number to call then they question you. Thank you for the post.

This collection agency keeps calling my number.  Third request for them to stop.  Lindsay does not live here I do not know her and this is my business line.  When I call them to ask them to stop, they are rude and disrespectful.  NOT MY DEBT!!

I do not owe anything to anyone. Please have them stop calling.

This collection agency keeps calling my 10 yrs olds #.  I called them back to let them know that they have the wrong #.  They treated me just like the "Not Lindsay" post.  They were incredibly rude and disrespectful and hung up on me.  I called back to complain about that and another employee was again rude and hung up on me a second time.  They sound like a scam to me.

I have been receiving these calls too, every day, sometimes twice per day. When I answer they tell me to call them, when I call no one is available, if I leave a message, they call with the same pre-recorded message to call them back. I did j=have medical bills recently but have paid or am paying them through the hospital. This is ridiculous! If I could at least talk to someone I could straighten this out...I think - they sound difficult to work with over the phone.

My parents settled debt with company for me-medical bills they said were turned over to them by a local medical practice.  We had never received any bills with the numbers on them that they faxed to us, but because we had used the practice they supposedly represented, we thought they were on the up and up!  We were told if we paid $715 that day, via auto-debit, they would not sue me.  I was to receive a letter confirming that I have paid in full, but it never came.  We wrote them a letter, and today it was returned saying not deliverable!!!!  DO NOT get scammed!  I am disabled with spinal injuries and $715 is a huge amount for me.  
We are pursuing these people to see what can be done to get my money back!

This Business is not BBB accredited
PSG/aka/Profit Services Group
6602 Abercorn Street Suite 202
Savannah, GA 31405
Phone: (912) 629-7500

F On a scale of A+ to F

Factors that lowered the rating for PSG include:
BBB does not have sufficient information to determine how long this business has been operating
7 complaints filed against business
Failure to respond to 7 complaints filed against business
BBB does not have sufficient background information on this business

Additional Information
BBB file opened: April 19, 2010

Business Management
Mr. Tim Shaffer, Owner

Contact Information
Complaint Contact: Mr. Tim Shaffer, Owner

Business Category
COLLECTION AGENCIES BILLING SERVICE

Alternate Business Names
Profit Services Group

http://www.bbb.org/north-east-florida/busines ... h-ga-235958365/

Does anyone know who to contact about this? I paid them $92 and I just spoke to Memorial and they said my bill has never been to collections. Super angry right now.

I have continually received calls from this company and have ignored them until yesterday evening.  I called the 800-234-0984 number and spoke with "Tammy" who initially refused to give me her name or the name of the company calling.  Told me they were Prize Services Guaranteed and I ask to have my phone number removed.  She refused to do so.  I them did a quick online search and found this - I did have medical services at Memorial Health but those are paid in full.  I will call the hospital and the police, have already reported this to the BBB.

You are so wrong . I own the company. If you were called and spoke to one of my employees about a debt then you did not listen and comprehend clearly what the call was about. We do not work for Memorial Health. We work for private contractors ( Doctor groups ) that work within the hospital. They bill separately from the hospital. This means that when you assume that all bills are with the hospital or controlled by the hospital you end up being in the position of being placed with a collection agency. Then to add insult to injury you call the hospital and they advise you that you do not owe them. This is mainly because you assume that you owe the hospital and never mention that you were called about _______  ______ Group or ______  _______ ________.   Stealing records from the hospital ?????? Really, this shows how you really understand. I suggest that  you start being very careful of who you accuse being a scam. The callers tell you that they will not send another letter because the letters have already been sent. As a matter of fact our clients that we represent have sent you several and you did not respond. Most of the time a debtor wants a letter so that they can stall longer and not pay the bill. If someone is really concerned about truly taking care of any matter wrong or right they can come to our office that is very easy to locate in Savannah. They can obtain a print out of their account and any other information that is allowable that has been furnished by our clients. " SCAMBUSTER" now you be aware. If you don't know what you are talking about I will do two things. If you are brave enough put your name on something and you are wrong like this post I will bring civil action against you for everything I can connect to the slander and deformation of character. Number two, if there are bills owed by you that have been placed with my company I will immediately request from my client permission to litigate . Don't make idle threats about the police. They know where we are located because we continue to call them about people  that show up at our office trying to cause problems trying to get out of paying their just debts. I await your reply  .  You know the number to call obviously.

Your information is incorrect. I suggest that if you are taking the time to try to down grade a company that is an asset to the community of Savannah , Ga. you at least know what you are talking about. Evidently you were not paying attention when you were advised in detail what you owed ( $ dollar amount and client name ) and that the bill was separate from the hospital's claims that you had incurred. We do not work for or represent any hospitals by choice. We do not knowingly contact people that have already paid their bills. When we are informed by our clients that a bill is paid we immediately update the account to show the correct balance. If you have an issue with the automated message then refer your complaint to the Federal Government. It is their law that requires a collection agency to not identify themselves until they know that they are speaking to the responsible person that owes the bill. This means that a collection agency cannot leave a message saying that they are calling   T______ S_______ in reference to Dr. ______ about a bill owed in the amount of $ ______________. If you decide to return the message that we leave we still have to identify you as the proper party by name and address before we can speak to you. Furthermore , if you do not like this pass the blame along to the attorneys that advertise on this site. They sue agencies on " here say "" . They know most of the time they are wrong but are taking advantage of the system. Legal robbery. They give the debtor maybe $ 500.00 dollars and keep a few thousand.  The general public has no understanding of the amount of bad debt that is taking place in the medical industry on a daily basis. Collection agencies are deemed the " bad guys" because we call people about debts that have been owed for over 120 days without a payment . The amount of money that agencies produce on a monthly basis that goes back to the medical client keeps your medical cost from going through the roof. If you want to down grade someone pick on the thousands of people in our community that intentionally try to not pay, don't care about paying, give out wrong information and defraud the system daily.

See and read clearly all of my replies. We are required by Federal Law to identify the correct person that owes the bill before we can speak to them. Take up your issue with the Federal Government and have them change the law. Then we can leave a message and leave full details. This means however, that anyone that listens to the message will find out that we are a collection agency and that you owe a bill. Furthermore,it means that anyone can call us back from your telephone number and discuss the bill that you owe.

If you do not owe anything then identify yourself to the caller and explain your situation. If you have proof of payment furnish it by fax , email or coming to our office. Simply saying that it has been paid or that you do not owe it will not resolve anything. Give us something to work with. If you have time to google us and type a complaint on this site then why have you not taken the same amount of time to get this cleared up ??????

If you are going to take the time to try to down grade a company why not be accurate? Better yet, how do you know what we are calling about if you have not spoken to us????? We do not handle any debts for any hospitals. The debts that we handle cannot be paid " through " a hospital. We do not call someone every day or twice a day. We have the telephone records to prove it. If you have indeed tried to call us back it is impossible for you to encounter that no one is available unless you are calling before 8:15 am or after 9:00 pm Monday through Thursday.We are easy to work with over the telephone but then again you are speaking about us and claiming that "you can't get through to us". I invite you to call and ask for me. By the way, how do you know what we are calling about  ie. " I do have medical bills .... " if you have not spoken to us ????????      oops !!!!!

Mr. Henderson,
It is amazing to me that you would take the time to research my company to make an attempt to try to " down grade " us probably as a result of your interaction with our sole purpose. Let's make sure that things are clear and accurate. The BETER BUSINESS BUREAU is not a government agency. They have no "legal" jurisdiction anywhere in the United States. They are a business. They are a business that charges entities to become " members". They are a business that takes information and complaints from " consumers". All that being said let's address the thing that you feel like shows something when it means nothing. We are a collection agency. We deal with debtors not consumers. We do not sell anything. We have no product. We do not offer services to the public. We Are however regulated by Federal Law -- Not a business that gives their inaccurate opinions. I have spoken to this BBB several times about not rating or listing our company along with all other collection companies. Why  ??? The reason we are rated an " F " is because per Federal Law we can not legally answer any complaint generated by a " debtor" through the BBB. It would be a clear violation of third party disclosure. That is what the " attorneys " that advertise on this site are hoping we will do. The people that complain about us to the BBB for the most part are trying to "blow enough smoke" to convince someone to zero out the balance they owe. They also complain because they feel like we should treat them like a " customer service counter at Wal-Mart. I do not run a "have it your way " company. Debtors usually complain because they do not get their way on the debt that is long past due. These are NOT consumer issues. I have recently talked to a Federal judge "off the record " . He advised me that if I addressed any issue that the BBB was requesting information and reply on in reference to a debtor I would be in direct violation of the Fair Debt Collection Practices Act in reference to " third party disclosure". The BBB has been advised if this and refuses to stop the "F" rating.  So, you tell me --- violate the Federal Law to please a " business" that has no power or legal standing???  Would you like to pay the attorney fees and fines for each time I reply  to the BBB. If not then retract you post that was obviously " meant to harm."

Alice,
Why would you speak to Memorial Hospital about a bill that has nothing to do with them. The bill was for a private contractor that bills separate from the hospital. The hospital will never have a record of the bill. This is not a hospital bill. The funny thing is that the exact client name, amount and date of service was explained to you in detail when you spoke to us and paid the bill. If you want to contact someone then call me at 912-629-7500. Ask for Tim Shaffer. Why be angry about a just debt that was owed ?? Why take the time to look up this web site and type in a complaint instead of calling us. Why did you not tell the representative at Memorial Hospital the exact name of the Physicians Group that you were told that you owed. If you did , then your issue is with the hospital for giving you non accurate information. Stop trying to bash my company for something that is not true.