800-326-5161

this phone number was listed with my Amex Card for Match.com but I call and it's out service

I got the same charge on my Visa.  I called the number and someone claiming that they were from match.com answered and said my card was aaociated to a fradulent account.  I have done some more research and it is a scam.

This charge appeared on my card, when I cancled a membership that my step son started without my permission on another adult site (horneymatches.com). I went to my bank and told them I would pay the one charge, (to horneymatches.com) because my son was paying me for that, but that we did not have any accounts with match.com. The bank told me to call the 800 number lised on the charge. I did so while at the teller booth. They said they would have their problem resolution person contact me within 24 hours.
Now I know my son does not have an account on match.com, as I checked his computer (I am expert on computers).

This is a scam. plain and simple.

Got a call from my CC company that I may have fraudulent charges. They gave me this # as the retailer who claimed to be match.com and asked me if I would resolve it. I have a Match.com account so I'm not sure which match.com they represent because when I called them they could not verify my username or my email address. Then they asked for my CC#.

If they are legit and someone else unknown used my CC# to open an account, then verifying my CC would be the only way to identify the fraudulent charges. But w/o knowing who they are I didn't give up my CC# because even though they probably have it anyway, I did not want to legitimize their having it in any way. Of course now they may even have my name and home number. I probably should have blocked that information when calling.

Anyway this smells of a serious scam as there were addition fraud charges made to my CC during the same time period. If you contact them block your phone information and ask them for their web address. When you realize its a scam hang up and let your CC company handle it like me. Hopefully they will be prosecuted to the fullest extent of the law.

Hello Everyone, I am posting on this topic to help out everyone who this may happen too.

First of all this charge is not an impostor charge. This is the real transaction charge of Match.com, "WMV*MATCH.COM 8003265161 TX". I had this happen to my credit card this month (September 2009). What's happening is someone is fraudulently using credit cards to setup Match.com accounts. The same person who used mine for Match.com accounts also tried to use mine for Yahoo Personal accounts. Luckily I caught the transactions While they were happening.

How it happened I checked my bank account and I had 3 fraudulent charges, and in a matter of 10 minutes I had 3 More!!! So I called the number on the back of my card and got a hold placed on my account and then contacted my bank in the morning. They told me to contact the number on the card. Luckily the next day the charges to yahoo personals were dissolved. Their system must have picked up the fraudulent usage. So I only had the one transaction from Match.com that cleared to my card.

First of all, I had held ownership to a free Match.com membership over a year before this happened. The first thing I recommend is not using Match.com at all. I say this because even to sign up for a free membership they make you input your CC information. If there was a fraudulent user, they must have hacked either my old name or Match.com's databases.

In my first e-mail to Match.com they acted as if it was not their problem. They told me "There is no registered subscription to this user name". I responded that I don't enjoy the runaround treatment, I provided them with the credit card charge name on my statement (WMV*MATCH.COM 8003265161 TX) and I asked them to confirm or deny this was a charge from their company because I had the CC statements to prove it. Finally at the end of the message I told them I would be contacting my local district attorneys office and the Better Business Bureau to report the fraudulent actions of their company. and I told them I demand a proper answer to this problem.

Finally, after waiting a day I got an e-mail from their staff stating that "the card registered to my user name was used fraudulently for a subscription by another user." They did refund the money immediately after their investigation. But the kicker is they will not give me any more details about the case until I obtain a subpoena and mail it to them. So who knows if this phantom user exists or if they're just charging people and ripping off those that are less aggressive in getting their money back. It's a strong accusation to make, but if my car is stolen and the guy who stole it is caught, the cops will tell me his name and ask if I want to press charges, not protect his privacy, right?

In conclusion, Protect yourselves people! Don't use your debit card online, only a CC with full fraud protection policy set in place. If this does happen to you, be annoying, be a dick, present your evidence, demand your problem be taken care of and if they don't respond to that threaten action, if they don't respond to that be prepared to take action. I work hard for my money and I'm not going to let anyone steal it from me I hope you all feel the same way. I hope this helps. Be safe everyone.

Thank you so much for this note, it helped me as the same thing has happened.  I cancelled my debit card - attached to my bank account and hope that nothing else has posted.   Not the money, but the point to this whole scam is really tickin me off.

its a scam i was just about to pay

Your advice is excellent and the same happened to me, BUT this morning the charges were reversed by the company, so NO FURTHER ACTION will be taken by my financial institution because they did not keep the money....tell me, is that a load of BS or what!!??!  

I am not now, nor have I ever been a client, customer, whatever with Match.com.  My question to you is, should I call Match.com? I don't even know if I should bother, however, what if someone that has set up an account using my debit card is perpetrating me on-line??  I am married, have been for over 22 years, very happily too, I might add.  My spouse (and believe me, I checked) has never been on this website, not from our home computer, laptops, blackberry, nothing....and it is blocked at his work.  

Is there anything I can do? I feel violated and EXTREMELY PO'd that someone had the AUDACITY to try and take something that is MINE, not just the money but the INFORMATION...idk, I should just get over it, I caught it, took care of it, and hopefully it will not happen again....Actually it won't EVER happen again because on-line shopping is DONE for this family!!!

The only reason I am bothering you, in particular, with this is because you were a past client of the company...do you have any further advice for my particular situation?   I DO like your idea of contacting district attorney's and the BBB, I may do that anyway.  Thank you for your time, I look forward to hearing from you, if you have a moment.

I just had the exact same scenario happen to me!  And the police have told me nothing can be done, because no money was taken, but, like you, I feel violated and want to know who is using my information and how they got it.

These are cases of credit card fraud most of the time, the company can't provide info due to privacy protection policy, when the refunds are issued right after they block the credit card from the site. And the reason they refund on the spot is cause they find the billing suspicious

Yea what that last person saying is correct. I have handled fraud and bank issues in my company too.

If it says "match.com classifieds 800-326-5161" that is probably a scam --- as in a company who is NOT Match.com using the name fruaudlently. This happens sometimes, so you should report it to your bank and also to Match.com so they can look into who is using their name without permission. If it gets investigated they may be able to help close the fake charges down.

If it says WMV*MATCH.COM  (800)926-2824 that's actually from Match.com and that phone number is their care number. You can google and find that number easily. It's legit.

If you didn't set up the charge, it's not because Match.com stole your card. The woman who reported it charged her on Yahoo and other sites had most of the situation right. (First off, they weren't giving her a run around... if she didn't pay and it was fraud, when they check her acct they wouldn't see anything. It's FRAUD... so it's on some fraudulent acct. They can't know that unless they check the CC num or a bank reference number to verify the acct set up. If they check her acct it wont show it.)

OBVIOUSLY someone stole her credit card and was making a bunch of purchases. Match.com or any other site doesn't have any reason to steal your credit card --- duh it would be investigated and caught, and they would have to pay the returned transaction (Chargeback) fees and also go to court, etc. That makes no sense.

Instead what is happening is your credit card gets stolen in various ways. (Hello research a bit online!) You may have spyware that steals your info from your computer, or a gas station had a keystrip scanner that took your info as you swiped the card. Perhaps your bank had a breach if info (it happens). Whatever the reason you NEED TO CANCEL your bank card. That will stop the fraud and your bank can charge back the money.

All accounts have privacy protections so you can't get info with a subpoeana. This makes sense anyways ---- if you want to pursue a fraud issue legally you have to have law enforcement help. A subp. or court order are used by the law to get information for an investigation. So really if you want to know who stole your CC the only person who can help you is a police or judge... and they need a subp. too. Do you really think you can somehow get info with a legal notice if a cop can't? Hello.


Yea sorry for the tone of this message as I know it's a bit sarcastic... but some stuff is just common sense. Conspiracies about companies stealing credit cards are ridiculous.

I hope some of this is helpful though.

Class Action Lawsuit against MATCH.com


http://www.hfesq.com/securities-class-action- ... scribers&cid=14

Please sign up....they are dishonest internet scammers that need to be shut-down!

i got a problem how can i tell my name been scamed and fraud and if i know the person that did this well i go to jail pr prison for this person doing fraud in my name i already talk to the dectivties and they said they keep intouch its been three qweeks and i heards of nothing  can you give me info

it seems the us gov't fosters these types of scammers by diligently protecting their information from the American public while allowing them to access ours. This has been going on for at least the last two years. it seems that there is no info on who owns the phone number and good luck trying to find out who collects the money thin info is also protected. The banks are just as bad as they write it off as being too expensive or bothersome to track and just reverse the charges when caught. What about the people who don't detect the fraudulent charges?

How did you find they had your card if they made no charges.  I had charges made to my account, found them the same day but the bank was closed, now I have to go sign papers, so I can dispute payment.  This company needs to be stopped.  Why can't all of us do something?  I asked my bank and they said someone has to prosecute, well what's the problem, prosecute them, they are doing this time and time again.

I was also charged $35.84 and then refunded $34.02 by match.com. I have never signed up to their service or even visited their website. I did cancel my card. I am wondering how much money match.com is making by sending back MOST of the false charge. If they charge thousands or millions of people then they should be making a great deal of money for nothing. It seems that this has been going on for several years. I did file a report to the Better Business Bureau and I suggest that if you have had this experience that you do so too. Google the BBB and follow the steps. It's easy. If this company has had this problem for several years and they have done nothing to remedy this bad practice then they are CROOKS. Remember to tell your friends about match.com.

This site charged my account and I never even visited this site before nor did I ever become a member. This appears to be a scam. They need to stop going into people's account and charging them for crap that they didn't do.

Received a charge and a (in my case, matching) credit from the number.  Interestingly, I just requested a reissue of the card less than 60 days ago because of another fraud.  CC company verified that the charge is on the *new* account number rather than the *old* number.  So the number of people who have had access to the card in the intervening time is much smaller than usual.  Doesn't sound like they're able to do anything with it though.

So here we go again, updating all the stored credit card numbers with all the auto-payment programs and paypal and etc.  Ugh.

I was charged 51.38. on my bank statement .I did not sign up for Wmv*Match.com.This was on my statment i wanted to call them to tell them i did not sign up for this service. sorry i dont know who to call to refund my Account.

Having followed 800notes for some years now, I have watched the knavish tricks used by these monsters become more devious and, sadly, effective. This is a case of where they zap your bank statement. There is also the gambit wherein they phone you in the middle of the night to make you think it is a call about an emergency; it isn't. What frightens me is that these monsters are becoming more and more "facile" in getting people's information, apparently even from their banks!

Personally, I would avoid all these "match" type sites like the plague. Who knows what wolves are hiding behind the sheep's clothing?