8003373392

It was legitimate, and from my investment back Fidelity.

legitimate == called to check on credit card fraud, did not ask for credit card number -

Your call might have been legitimate. The person who posted just before you received a call from what appears to be a scammer. The point is, caller ID is not reliable since spoofing of numbers is possible. Don't be taken in; if they call again, don't give them any information. You might know this, but you might also be thinking "Oh, this is legitimate: they called before."

Legitimate number.  A subsidiary of my bank verifying some large dollar amount purchases I made online for our vacation on my credit card.  Never asked for card number, just my name ( as I'm sure my phone number appeared on their caller ID) & THEY TOLD ME the sites I had used & how much was charged to verify these were legitimate charges.  Glad someone's on the ball!!!!

Hi I just wanted to let everyone know that I received a call from this number, they stated it was in regards to my PayPal debit MasterCard, and that they wanted me to call them back at a different number 888-230-1570 ( a well known scam number).  When I called PayPal, they said there were no alerts on my account, and that they would never use a third party for fraud prevention.  Additionally, they stated they have never heard of either numbers listed.  Therefore, this number 800-337-3392 is a SCAM, so is 888-230-1570, and NEITHER SHOULD BE TRUSTED.  I have no idea how they knew that I had a PayPal debit card and that I had made a bunch of recent purchases, but that fact is troubling.  AVOID THESE NUMBERS, and do not pay attention to the comments stating they are legit.

This is Van Ru Credit Corporation, a debt collection agency.

Legit for Paypal Fraud dept.  Called back Paypal and they did verify it.  They said it was a weird way of going about it, but yes, everything matched up.

We received a voice mail from this number, claiming to be a debt collection company. The recorded voice didn't say who they were calling so I called back and asked who they wished to speak to since the recording didn't give a name. The obviously foreign representative asked for my name, telling me he couldn't give the name of the person they were calling "for privacy reasons." I told him that since there were multiple adults using this number the least they could do when leaving a message would be to name the person they were calling. He said he coukd see my point but he couldn't tell me that "for privacy reasons."  I finally told him my name and he asked if there were any other adults living in the home and I told him yes (note my previous multiple adults statement) and asked which one he would like to speak to. He gave me the privacy reasons speech again so I told him that I couldn't give out the other names just for them to gather information about us.  Sorry folks, but when you leave a voice mail message, name the person you are calling. That does not violate privacy laws.

Wow haven't seen many complaints about these crooks ins a while

You need to send them a certified, return receipt  cease and desist calling letter (think of it as the best $6.47 you ever invested).  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

VAN RU CREDIT CORPORATION POSSIBLY CONVERGYS/ENCORE

Looks like they lost a big case:  http://www.law360.com/articles/567224/van-ru- ... ettle-tcpa-suit

Posted in:  https://800notes.com/Phone.aspx/1-313-265-2779
https://800notes.com/Phone.aspx/1-877-892-1289
https://800notes.com/Phone.aspx/1-800-337-3392/4#
Web site with alleged contact info:  http://www.vanru.com/Contact.htm
BBB page accredited business with and A+ rating, 76 complaints, and 3 negative reviews (Looks like they bought themselves an A+ rating and somehow got rid of 26 complaints):  http://www.bbb.org/chicago/business-reviews/c ... -plaines-il-266
Illinois Dept. of Financial and Profession Regulation info:
Name    City/State/Zip    DBA/AKA
VAN RU CREDIT CORPORATION    DES PLAINES, IL 60018
Contact Information

License
License Number    Description     Status     First Effective Date    Effective Date    Expiration Date
017000153    LICENSED COLLECTION AGENCY    ACTIVE    03/19/1975    06/04/2012    05/31/2015
License Information

Other Licenses
License Number    Description     Status     First Effective Date    Effective Date    Expiration Date
009000500    LICENSED COLLECTION AGENCY BRANCH OFFICE    ACTIVE    03/31/1998    06/04/2012    05/31/2015
009000993    LICENSED COLLECTION AGENCY BRANCH OFFICE    CLOSED    12/19/2006    06/04/2012    05/31/2015

Bloomberg Infor on the head criminal:  http://www.bloomberg.com/research/stocks/priv ... ivcapId=4305027
Looks like they donated to the deposed Illinois governor:  http://www.ilga.gov/senate/house%20impeachmen ... part%20%205.pdf

It also looks like this cretin has his hands in a different collection agency:  https://www.linkedin.com/pub/steph-lavigne/6/5a9/838
http://www.convergys.com/company/contact-us.php
http://www.encorermi.com/index.php
https://www.linkedin.com/company/convergys-arm---encore-rmi
And a listing for one of the thieves at the second corporation:  https://www.linkedin.com/pub/laurence-sterling/1a/532/78
Arizona lists them as a collection agency also:  http://www.azdfi.gov/Consumers/Licensees/lice ... tion%20Agencies
A list of all the criminals at this organization:  http://www.lead411.com/company_VanRuCreditCorporation_Rubin_35494.html

Other complaints:
http://van-ru-credit-corporation.pissedconsumer.com/
http://www.complaintsboard.com/complaints/van-ru-credit-corporation-c68090.html
http://www.ripoffreport.com/r/Van-Ru-Credit-Corporation/Des-Plaines-Illinois-60018/Van-Ru-Credit-Corporation-ripoff-harassed-me-at-work-harassed-my-neighbors-harassed-my-f-114560
Looks like most of the employees are unhappy as well:  https://www.glassdoor.com/Reviews/Van-Ru-Reviews-E222352.htm
Looks like they get sued a lot:
http://caselaw.findlaw.com/us-7th-circuit/1316251.html
http://caselaw.findlaw.com/us-6th-circuit/1716304.html
http://edcombs.com/avila-v-rubin-and-van-ru-credit-corporation/
http://www.leagle.com/decision/19901507783FSu ... 20CREDIT%20CORP.
http://law.justia.com/cases/federal/district- ... 7678/301281/33/

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt.  It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.

Read up on your rights here, get template letters to send and also make a complaint at this government site: http://www.consumerfinance.gov/

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:  https://800notes.com/faq/attorney-general

Also file a report with the Illinois Department of Financial and Professional Regulation:   http://www.idfpr.com/

Called asking too many questions.

Valid Number. It is a service that verifies questionable activity on your credit/debit cards. They do not ask you for your account number, just to verify the number on which they called you and your name. I had just purchased 2K worth of plane tickets, so glad they were actually verifying my purchase. They have also called when I made a large purchase in Italy, since it was a foreign transaction.

Just got a call.  All the person said was they were calling about my (Bank Name) debit card ending in XXXX.  Didn't identify who they were or what company they were with.

Legit call from (800) 337-3392 - Fraud department verifying some suspicious activity on a card. I was able to verify who they were and they never asked me for personal information other confirming recent activity and a security question I had established. New card arrived the next business day.

~~~~~~~~

I had a legit exchange with this number not too long ago. I had made an online purchase through a digital distribution platform and used my credit card. The purchase did not go through and they said it may have been blocked. Sure enough, less than ten minutes later I get a call from this number (8003373392) asking for my name. They never asked for personal information or card number, but instead called to confirm if I was the one who did indeed make the digital purchase. I squared it away with them and all blocks on my credit card were lifted.

My credit card company uses this service as a fraud alert system. If there is any activity on your card that seems fishy they will ask you about it, and ask you to confirm specific purchases that are actually made. In the past I had someone in Bangladesh ordering airplane tickets. Needless to say that was not me since I have never been there.
The people that work there do not seem to have all the right answers and may be limited to what they can see. They are not the brightest crayons in the box. In fact before i gave them any information I was questioning "How do I know who you really are?"
You do not need to speak with them but I would contact your bank right away and check your credit card activity.

which banks use this number???

For once a legitimate call today!  The caller ID showed 1-800-337-3392, but the mesage left said to call 1-888-230-1570 regarding recent activity on my Visa check card account. I called the number on the back of my card and they verified they did in fact try to contact me. Thankfully the transactions really were mine!

Called and asked to speak Jim______. I hung up on them because they were blacklistedn by my phone tracking service.

This is a safe number. They are working and contracted with various banking institutions to assist with fraudulent activity. The person I spooke with identified herself and only asked me to confirm charges on my Pay Pal Debit card. I asked her to please explain why she was calling because this was the first time I'd gotten a call like this and I have been using this card for over a decade. She again was very professional and explained because of activity on my account and some debts I paid had never been paid to certain companies before which she was right. My husband last night tried paying both our Straight Talk bills of 49.41 and mine didn't go through but his did. I asked her about this and this prompted another red flag so she stated near the end of call that she would make sure no hold was placed on my card since she had verified all the charges since December 26th were made and authorized by me.  It is a shame we have to even deal with this but due to the fact Christmas just passed I have no doubt the criminals had a field day abusing other people's credit/debit cards. Tis the Season.