8004431837

Look if NG was a responsible company they would not subject their customers to late payment harassment. Yes it is harassment when the call comes every day two and three times a day, and the caller doesn't provide their name and company info up front and its an automated call, and to ask for personal information such as social security #'s are you kidding me! Who gives out such info to unknown callers? Not me. Watch out if you block their number they will threaten you with a continuing shutoff notice which will require you to pay the late bill and then 4 days later the most recent not even due bill within 4 days from their second shutoff notice after the first one is paid. This company is NOT CUSTOMER FRIENDLY and they do outsource almost everyone in that Syracuse bldg is employed with another company not NG.

Just got this cell phone number and now I know why the previous person gave it up. I have these calls plastered all over my cell phone. I had to call National Grid and tell them to back off, so hopefully that will take care of it. I eagarly await the next creditor that calls my new number that was obviously recently owned by a deadbeat. You would think cell phone companies would retire their cancelled numbers for longer than five minutes before handing them off to unsuspecting customers.

furthermore naional grid IS a monopoly and needs to be treated as such.

furthermore you are as a$$hole!

these people are ridiculous, my bill is at a $0.00 balance right now, and they call me 3x a day... harrassment for sure

Hahahaha...i totally agree.  I was just wondering the same thing.

i dont go through national grid at all. i go through NYSEG and i still get this number calling me. woow.

They called and woke us all up this morning. I'm on automated billing. When I called the number they told me my account is all paid up to date and it must have been a computer glitch. Yea right! If it happens again I will be calling the FCC.

Many people who work in call centers are very intelligent people, with excellent education backgrounds who are either between jobs, on break from school or simply need something to keep them busy!

To assume that a person is a lower form of life than yourself because of their job title is a truly ignorant statement!

At the end of the day they are getting paid because people owe a debt and need assistance in resolving that debt be it through an outbound or inbound call to the company. If you don't call them legally they have the right to call you!

They are there to help find a resolution that is "fair and equitable" to the customer and the company."

So smile if you get a call and owe no money the next guy may owe 10,000.00 +. Tell the rep you can thank him for your high rates for delivery. If the debtor won't pay his bill you will for him!

I keep receive the same messsges monthly.I am very disabled&NG knows this.I receive my money every month on the 3rd&i go ito the hospital evey week for treatmeats&stay there 3 days because I get a reaction from the meds...my bill is due every 1st of the month&cant pay early. ..they have implied a 10 day grace period 2 my account for this reason,but it continues every month&thats the last thing I want 2 here ehen ur sick...under federal law they cannot continue these call 2 me but I have been nice about the whole situation however im tired of their lack of compassion over 81.27 give or take a couple$..They already rip us off enough&2 keep harassing me over this amount..o ya&i always pay by my 10 day period.....Thanx NG even my celluar company which is more gives me more time&NEVER CALLS 3XA DAY....IF I remember correctly they r still trying 2 settle a multi billion$ lawsuit 2 millions of customers they SAY is a computer error...YA RIGHT...TYVM STUCK W THIS GREEDY LYING CO.

I have no idea why I recieved a call today from this number. My bills are paid on time EVERY MONTH!

Received 2 calls from this number, one right after the other. Not sure why, I live in Texas and according to everyone on here this number is for a power company in New York??

Actually no they will not. I was one day late and they called for the next week until the payment cleared their system as they are too stupid to see there is a pending payment.

Yeah. You're right on, they are incredibly rude.  Nimo was great Grid stinks. You'll never get an apology, the technical glitch is that company.

Ah, National Grid...I just made a payment to them yesterday, and get a call this morning.  Gotta love it...esp. when they were making my rates go up EXPONENTIALLY all winter (I had one bill of over $1000 this winter without using any more electricity than a bill that had cost me $100 3 months earlier).  They're a dirty company, and if I had the option to change in my area, I would in a heartbeat.

It's evening and I just got a call from this number and it came up MOM that is illegal. Falsly putting an individual name on it when I just got off the phone talking to my Mom. I am disabled and after the jack in my electric this winter I can't catch it up but I do pay what I can.  They need to stop being so greedy.

Received call, caller wouldn't state purpose of call, harassed me.

Just pay off your damn debt

National grid will call you if you are over 1 day late.So, for the ones saying " pay your damn bill" " pay your debt"..get over yourself RANDY. like you were NEVER a day or two late paying a bill.  Hypocrits.They should not be able to call you relentlessly for anything less than 30 days old. This is harassment but then again, they do need to pay for that exhuberant building they just constructed even though they outsourced all their work to India. They price gouged us New Yorkers this winter so far up the rear it is unreal they were not investigated MORE than they were. So, again, 2 days late on a bill=9 calls a day = harassment!

They keep calling me a few times a day. I don't owe any money either. I called back and the person I spoke to said they didn't know why they were calling and put me on hold to get a salesperson.

FYI Randy is and always will be an [***]. His mother didn't love him enough.