8667308746

866 area code: Toll-free
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  • 0
    greg
    | 3 replies
    already blocked them once... acai berry is the problem for me... now they're trying to do it again... by bank fixed it the first time, going to see what they're going to do this time... calling them today
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    Marie
    I called my bank and they said it was an overseas scam.  I have to complete an avidavit at the bank to have the charges reversed.  Also a new debit card will be issued.  A real pain at this time.
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    LANI
    | 1 reply
    I just had an alert from my bank credit card company last night, 12/14/08, and $94.57 was charged on my credit card. It was the same as the ones above...erotsmerpusiaca and the CSR I talked with said it was listed as Great Britain where my credit card was used. I also ordered the Acai Berry Supreme early last week. I have ordered it before with no problems. Someone should tell Rachael Ray or Oprah since they are promoting this particular company as the best 5 star company and quality berry. My credit card is now canceled...a real pain in the a.....this time of year.
  • 0
    LANI replies to shane
    Hi. Same here. Just a charge on my credit card that the bank picked up on because they said the transaction was done in Great Britain. So they blocked it. But now have a cancelled card with a new one coming. I have ordered the Acai Berry Supreme before with no problems. Holiday times I guess. The berry works though. Just have to find someplace near home...Maine...to purchase it I guess.
  • 0
    Missy replies to Shane
    I got charge $88.62 for a "free sample" I ordered online.  I gave my credit card to pay for shipping and in the small print it said if you did nothing in 15 days it would charge you $88.62.  If you do nothing by 12/30/08, you will continue to be charged $88.62.  I just found a new charge of $94.57 on my account and when I try to call the 866-730-8746 I only get a busy signal.  So you may want to check into any "free samples" you may have ordered within the last 30 days.
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    Missy replies to Lisa
    | 1 reply
    I got the same free trial and the same $88.62 charge.  I found the website again and found the small print that when you purchase the trial and don't cancel in 15 days you will be charged for your next supply.  I called the phone number 866-938-4832 on the bottle, got a busy signal a few times, and after waiting about 20 minutes on hold got through.  You have to ask for a RMA# to return it.  Then you will get a credit. But I also got a new charge of $94.57 from another company Erotsmerpusiaca.  No idea who this is but trying to reach them is difficult as well.
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    Bearkat022 replies to bearkat98
    A charge of $89 showed up on my Bearkat One card account.  I have no idea what this is!!!!!!!
  • 0
    TVernon
    | 1 reply
    I have not been able to verify the phone number yet.  My bank sent me a fraud alert to let me know I had a non-US charge processed by EROTSMERPUSIACA.  This name is mentioned above by Lisa and again by AL.  When I googled the name I found this website.  This is a scam!
  • 0
    TVernon replies to TVernon
    I also order the ACAI BERRY a few weeks ago.
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    luv2sgn replies to debra
    | 3 replies
    I had the same thing happen to me over the week-end.  checked my account and had a charge of $94.87 from EROTSMERPUSIACA and never heard of them.  Called my bank yesterday and canceled my debit card first thing and am going in to sign fraud alert papers today.  Do the follow through, It's the only way to stop these people.
  • 0
    Xerox replies to debra
    Same thing just happened to me with the 88 charge.  i just reported to my credit card company.
  • 0
    QUAZZY
    | 1 reply
    The charge is for acai berry
  • 0
    Belfastme
    | 1 reply
    We got an $88.62 charge on our Chase Visa coincidental with ordering a sample of Acai Berry which came up correct on charge bill (the shipping part of the free sample).

    It looks as it's the case that that Acai Berry, then someone is stealing card numbers. Our bogus $88.62 charge was made against EROTSMERPUSIACA.
  • 0
    Belfastme replies to Belfastme
    Make that "If Acai Berry is legitimate someone is stealing"
  • 0
    In ohio replies to LANI
    Same thing on my card - my bank caught it and canceled the card the next day.  They are going to send me paperwork to identify which charges are fraudulent.  I also purchased the acai berry online.
  • 0
    Angry Jim in NC
    | 2 replies
    Well, add me to the list with everyone else.  Same Acai Berry purchase and same $88.62 charge.  I also have a $19.95 debit charge from a "www fit-fac com 866-4071022" which I never authorized.  Now I have to cancel my debit card with my credit union and be issued another one, and right here at the holidays!  I'd like to find the people doing this and choke them with all of our canceled credit/debit cards!  It would be worth the trip to Great Britain or wherever they are hiding!
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    Nurse replies to Bling
    | 5 replies
    I just fought online for 1 hr with customer service from company AcaiBerry at # 877-300-3766 after my FREE trial period expired and I was charged $88.62 from company EROTSMERPUSIACA which spelled backwards is ACAISUPREMSTORE another # listed on that transaction. they could not tell me why the charge showed up under another name but agreed to cancel any further charges. maybe you would get some informatin from AcaiBerry....... good luck
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    LadyTJ45 replies to luv2sgn
    This happened to me also. The man at the bank fraud center said even if I change my debit card number it is still tied in to the checking acct. It would be best to just close the acct. out and open a new one.  Don't know why these people are not being arresed.  They have four different company names they are using.
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    MissK replies to Angry Jim in NC
    I copied and pasted this from the Terms and Conditions section on the Acai Berry Supreme website.  I called to cancel before my card was charged. Hope this helps

    Trial Terms and Conditions
    The 15 day Free Trial offer is designed to display the quality and effectiveness of the Acai Berry Supreme product. This gives you the opportunity to try this remarkable program for FREE (just pay shipping and handling) so you can come to a decision for yourself if this is the right product for you.

    Upon ordering, you agree to pay the shipping and handling fees for the free trial bottle. You'll have 15 days from the date of your order ships to evaluate the product and see the results for yourself. If you enjoy the formula, simply do nothing. You will be billed the super low price of $88.62 at the end of your 15-day trial period.

    15 DAY TRIAL PERIOD INCLUDES SHIPPING AND TRANSIT TIME

    You are not obligated to purchase after you receive your free trial bottle and you may cancel anytime by calling 1-866-938-4832, chat live with a customer service representative or send an email to support@sflnutrition.com. Monday thru Friday 9AM-6PM Eastern Standard Time within the 15 day cancellation period. Even if you decide to cancel, please keep the FREE bottle/s as our gift to you. You will never be billed.

    Unless you call to cancel, you'll continue to get a fresh one-month supply of every 30 days for the low price of $88.62 plus $5.95 shipping and handling for a total of $94.57. You can cancel anytime.

    Acai Berry Supreme Return Policy
    We have a 15-day satisfaction guarantee return policy on all shipments.

    Returns
    If you are unsatisfied with our product, you may return the unused portion 15 days from the date that the product was originally shipped to you for a refund according to the following terms. To obtain a refund, your return must be postmarked 15 days from the date that the product was originally shipped to you. All returns are subject to a 30% administrative handling and restocking fee. We do not refund or credit shipping charges for any monthly shipments. Please note, the following terms apply for all returned items:

    To return a product for an exchange or refund you will need to obtain a Return Merchandize Authorization (RMA) number by contacting the billing department at 1-866-938-4832, chat live with a customer service representative or send an email to support@sflnutrition.com. .

    An RMA number can ONLY be obtained by contacting the billing department at 1-866-938-4832, chat live with a customer service representative or send an email to support@sflnutrition.com. .
  • 0
    Tannis
    My wife just called me and said she found the same 88.62 charge on her account as so many of you have. After reading and discussing this with her, we believe it be related to the AcaiBerry free same she ordered online. the account record from the bank statement reads EROTSMERPUSIACA.
    This makes perfect sense because as "nurse" comented it is  ACAISUPREMSTORE when read backwards. ACAI berry! Please be aware of the small yet missleading small print that "Missy" mentioned to say "if you did nothing in 15 days it would charge you $88.62.  If you do nothing by 12/30/08, you will continue to be charged $88.62." We have notified our bank and will attempt to contact the company with our complaint.

    I have told many of my friends and hope everyone is carefull when believing that something is said to be free, but asks for a credit card. Even if it is only for shipping.

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