866-730-8746

I called 866-938-4832and talked to a woman who said she stopped any furthur payments and if I maied backmy unopened bottle I would get my $88.62 back within 15 days. Lets see if she told me the truth....

The reason I was charged by EROTSMERPUSIACA is because I bought a supposed "free" sample of Acai Berry and did not read the Terms and Conditions before pressing "Accept". That was a HUGE mistake on my part!!!!  The e-mail I received notifying me of a second shipment of Acai Berry, noted a customer service number of 866.938.4832 .  When I called this number there was no ring, the call simply hung up.  When I went to the website where I ordered the “free” sample: https://secure.ebizprogram.com/checkout1.aspx ... 7f-9fc6ebfe440f
it also says to call 866.938.4832.  This is an endless loop to nowhere.

Next to the original charge on my account for $5.95 (the shipping and handling on the "free" bottle) there is a phone number: 866-442.2866.  When calling this number I get an answering machine telling me to call 800.787.1219 or go to http://sflnutrition.com/cpage.aspx?name=contact.  When I call 800.787.1219 there is no ring, the call simply hangs up.  When I go to the website it says to call 800.787.1219!  This is another endless loop to nowhere.

Next to the $88.62 charge on my account there is a phone number: 888.234.3438.  I called this number, was on hold for 30 minutes and finally spoke to someone who told me to return unused product (noting the RMA number on the outside of the package) within 15 days with delivery confirmation and they would credit my account minus any shipping/handling/service fees.  He confirmed that no additional shipments or charges will be made.

You can also try to send an e-mail to: support@sflnutrition.com, but I don't know if this will get you anywhere.  Good luck!

I have a similar experience. They have all of these different phone numbers for a reason. When I was charged the first time I called the number that came with the sample and they said that they cancelled the order and could not give me a cancellation number. I just got charged again and they are claiming that they never received my phone call. Cancel your credit card number or they do this to you as well.

Got my bank credit card statment, and as above was charged $88.62..
Before the charge I also called the number given (866-938-4832) disconnected after the first ring.. I then notfied the Credit card company
and explained it may be a scam, the advised if a charge is given to call them and dispute the charges..  What a scam
To top it off the Telephone number on the Bank cc statment was to "my support.com,  call them and get cut off..

I am sending all to the Fraud division from the Credit card..

I thought I was ordering a free trial of Acaipure and there were no indication that this would only be a 14 day trial and that if the company was not contacted in 30 days that they would bill my credit card for 88.00. My sister told me that she was billed this amount for the same thing and so when I called the company they were very rude and hung up on me. The company is acaipure 888-692-8358 AZ. They said I should have read the term and conditions on the web page. I didn't see any terms and conditions on their page. I went back through the process to see what I had actually bought and on the web page where you give your credit card information didn't indicate any terms and conditions. I noticed on the bottom of page some very small print. Mind you, it didn't say term and conditions. what a rip off. Very rude company and will not refund my money. I am in a dispute with the credit card co and they have taken off the charges so I will try to fight it through the credit card company.

I might add that if you call and get these people (Acaipure) there was at one time 2 hour wait. I work and cannot hold that long. when I did wait almost an hour, they said they have 1000's of customers the reason the waits are so long.  Are these customers like us that are ripped off. Just the ripped off customers are making them rich by fraud. I hope we can put this company out of business!!!!

I just got took for 8o something on my paypal account ..Its sunday I cant contact anyone...I to just wanted to try the  product paid for shipping..Im in Arkansas.

I'm a college student and can't buy christmas presents for my syblings now because of this. I'm from Pensacola Fl. Is there any way to get the money back? please help me.

I have the same experience. I ordered from the Internet an offer for Acai product. I gave them my credit card to pay for shipping and now I'm being charged for US.$88.62.

I ordered the FREE bottle of Acai Berry Supreme too and was charged the 5.95 then on the 18th they took another 88.62 from my account.  I am ticked off and i am going to call my bank right now and do a claim against it,.

charges towards my Credit Card account for $96.46, $88.62, $78.84. when calling back - either busu call or dropped call.

I did not order this product!!!!I don't want it!!!What do I do?

The exact same thing has happened to me.  I am trying to get hold of this other company that has taken me for $94.57.  I guess what I will have to do is get a new debit card and try and stop this.  I hate to go through all of the hassel but I tell yoou this, I will NEVER order anything "free" again.  This new company Erotsmerpusiaca has a message on their phone that says you can also go to their web site which is Mychildsupport.com.  This site is for people that want to pay their child support on line.  I;ll keep trying this new number though.  Let's hope all of us can get our money back!!

Go to http://sflnutrition.com/cpage.aspx?name=contact You should find live chat support.  My husband and I just went through this.  They said they would credit our checking account and cancel the account with them.  We have our fingers crossed!

I certainly hope this helps everyone.

The day after X-Mas this happends to me. I ordered a free trial of that stuff and a charge of $88.62 was charged to my debit card!!!!! I tried calling the number but "All cercuts are busy." Go figure, I had to just cancle my card and I hope I cant get my money back :s

Yup - total scam! I had to cancel my debit card and get a new one.  i also can not reach anyone at the number they provide.  If you've ordered this product just go ahead and cancel your card now.  It's a ripoff!  Someone needs to tell Opray about this since she is promoting them.  What a major pain in the butt!

Yup - total scam! I had to cancel my debit card and get a new one.  i also can not reach anyone at the number they provide.  If you've ordered this product just go ahead and cancel your card now.  It's a ripoff!  Someone needs to tell Opray about this since she is promoting them.  What a major pain in the butt!

This is crazy.  Unfortunately I used my bank debit card when I ordered this product.  Although I sent an email to cancel once I received it, I was still hit with an $88 debt a $2.66 debt from the same EROTSMERPUSIACA and a $19 or 21 debt for fit club.  The real sinker, after christmas shopping, I had a balance of about $100 in my checking, made 5 purchases with my debit on the 24th (rangine from $2 to $7) and due to them debiting my account on the same day (the 24th) I went into overdraft, with no overdraft protection, and have 5 overdraft charges now!  Has anyone been able to stop this without having to change debit cards and re-establishing all your bill pay accounts you have set up...what a nightmare that will be!

How do you fill out fraud alert papers? Did you go to your bank for this? I am having the same issue you are having. These people are so stupid. I want to get these people stopped and get it done now.

Same thing happened to me.  I sent them an email from their "contact us" section on their site.  They finally emailed me back and gave me a number to call where I actually got to speak to a PERSON...and he wasn't unpleasant.  He wouldn't refund the original bottle that I canceled, so my credit card is disputing that...but he said to send the other bottle back to him and he have me an RMA #.  I told him I BETTER get my money back!  I hate sending this bottle to them and they can just keep my money and the bottle.  They did send me cancellation emails though.  Here's the # they gave me to call where I actually spoke to someone...1-800-787-1219