877-240-6886

877 area code: Toll-free
Read comments below about 8772406886. Report unwanted calls to help identify who is using this phone number.
  • 0
    bo
    | 14 replies
    This is bank of america risk customer service department
    • Call type: Unwanted
  • +1
    jbrown replies to bo
    | 6 replies
    I want a contact address for this number. I want to file a customer complaint against the fraud department and when asked to speak with a supervisor I was told by "Leslie" she had no supervisor. After calling back because she hunh-up on me I was again told by "ALEX" that they had no one over them? Find that Odd?
  • 0
    jane replies to jbrown
    same bad experience as  the others with a guy named jessie .
  • +1
    PETE
    yes, i got the same experience.  they said the acct was set to close, no info was given.  No last name, her name was Ilene. bank of america is the worst bank in america.  unprofessional and incompetent and rude.
  • +1
    Lynn
    Was just told by a Bank America's this number is a credit card department but you need to dial option 6.  I have not tried to dial it yet, but found the person to know nothing about corporate business banking. When asked to run a History on an account that an out of State Bank of America's says is still open, but this bank says is closed, He was unable to do that. I haven't met anyone yet who can give me answers from this bank.
    The gentlemans names was Matthew and the Bank of America's i went to was in Bull's Head in Stamford, CT.  The credit card number is supposedly located in Delaware somewhere, but he didn't know where.

    We spoke about debt collection and he stated that when an account has been closed for so long of a time it is usually turned over to the "debt collectors."  He also said when an account is turned over to a "Risk Management Dept"  It usually means the account has been charged off. I was asked to work for the RISK MANAGEMENT DEPT by one of the BANK's VP's, as I have also had training in insurance.  I asked him to kindly report the account as LOST OR STOLEN and told him why I was asked to Incorporate in another state.
    I HAD REGISTERED MYSELF, WITH POLICE DEPARTMENTS, COURTS, ATTORNEY GENERALS, HOMELAND SECURITY, I-9's, ASKED to prosecute whenever I needed or wanted to.  I worked for Guardian's Security in Richmond, Virginia who is a police Colonel and registered with VSP for sale of security products. Sent my deposit slips out to people I knew when I was stricken with a condition that makes you lose your ability to walk, talk or speak. This was all done under a Bank of America's where the people seemed to be there to help the general public.  Some of them had printed out deposit slips for me to send others in the event I could not get medical treatment.
    He didn't seem to care or know about anything to do with Commercial Business Banking. I wonder how much of a return the Bank itself has on debt collection.  I do know it is illegal for a Bank to do credit reporting and yet there were some accounts on one of my credit reports that had numbers on them from Bank of America's that I never owned.

    I AM NO LONGER A CUSTOMER OF BANK OF AMERICA'S, I FIND THEIR ABILITY TO DO ANY KIND OF PERSONAL BANKING a little bit weird.

    I would not use them to do Corporate Business Banking as I don't believe they know the first thing about hiring people and supplying a company with the finances to rebuild their lives, their destroyed homes, their hurricane ravished personal properties, vehicles or corporations.

    I had a WEST ASSEST Management that closed my account and was sued. Never saw a penny.

    Be AWARE of ATLANTA, GEORGIA, for DEBT COLLECTION.

    CPS I.D. 49013

    VSB ISSUE: 34627

    CIS 375 VSCC - Virginia STATE CORPORATION COMMISSION. September 13, 2004

    WHEN 3500 HOMES WENT DOWN in an F5 tornado, I"M sure no one wanted to know anything about DEPT COLLECTION.  YET IF we were building 3500 homes and supplying people with jobs, everyone would want a cut of the profit.

    There are now over 100 NAIC codes NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS I.D.'s floating around from Bank to Bank across the STATE of VIRGINIA.  Not one of them can issue a new account to a person.  SOME thing is very wrong there also.

    I hope I offended no one with the truth this time.  BTW, No collections notices were coming from Connecticut, or Virginia for that matter.  THAT's A Good thing.

    Try 0# 0# or *0 *0 to speak to your banks officers if they won't answer the phones. They are suppose to be there to help you.












    Who is AVAYA anyway? Besides a phone company
    • Caller: No One.
  • 0
    AV
    Supposedly a letter from Bank of America, not dated, no postmark on prepaid envelope, was received with a number to call regarding the closing of my account.  "Gabriel" could not access my account with bank account number, nor the case reference number  ... needed/insisted on my giving him my social security number.  No way was I giving that out.  "Gabriel" said he was in Texas, envelope had return address in Phoenix, AZ.
    • Caller: letter received
  • 0
    RSH
    | 2 replies
    Just got off the phone with this department. What a bunch of morons! No one seems to know anything and no one is willing to help you. What is the point of them even being there? All "Guillermo" wanted to do was argue with me and tell me that problem was my fault. Bank of America has no customer service. They closed an account that has been open for over 17 years in less than 5 minutes.
  • 0
    Lboogie replies to bo
    | 3 replies
    BofA is on str8 bs they closed my account I had been with them for years but I had another biz account elsewhere the other account closed and was placed I to check system so they closed my account with thousands of dollars I had to wait days for my money the I had direct deposit coming I to the account the hold the money for over a week when I was looking for my money they claimed the didn't have it until the sender called them on there lie
  • 0
    shaphen
    | 5 replies
    I opened my account on Thursday and tried to set up direct deposit and my account is in this department does this mean my account will be closed
  • 0
    tyler
    | 4 replies
    I sold my car 2 weeks ago and the guy who bought it wrote me a check from bbt. Of course I went to bbt to see if the check was good or bad. Turns out the check was good so I left bbt and deposited the check. The funds were available instantly (1,800) 2 days later may card wasn't working so I called customer service and the transfered me to "risk" where I was told my bank was being closed for a returned check. I was furious. I also have direct deposit and I got paid last Thursday and a week has past and my funds are still "on hold". Is there anything I can do to sue them or something I have a really good lawyer?
  • +3
    Mike in MD replies to tyler
    | 1 reply
    If you have the proper means to identify the purchaser, yes you can go after him however BBT will not be liable.  Since the check bounced, you can probably also claim the car was stolen. if you have the VIN number they can trace the new registration and go after the purchaser for auto theft and passing a bad check. Ask your attorney for advice.
  • 0
    Heather replies to tyler
    | 1 reply
    I am having the same problem you are file a police report because boa will not do fraud because they will say you deposited the check and you are responsible for the funds
  • +1
    Bri replies to Lboogie
    | 2 replies
    Same exact thing happen to me! Bunch of scam artist and scum bags is what bank of america is made up of.
  • +1
    MASTER KOSMOS replies to jbrown
    | 1 reply
    CONTACT CFP CONSUMER FINANCIAL PROTECTION BUREAU CONTACT NUMBER 855-411-2372. THEY INVESTIGATE BANKS AND BUSINESS. WEBSITE CONSUMERFINANCE.GOV
  • 0
    MASTER KOSMOS replies to RSH
    | 1 reply
    CONTACT BANK PRESIDENT BRIAN MOYNIHAN 1-813-805-4873.
    EMAIL ADDRESS: brian.t.moynihan@bankofamerica.com
  • 0
    master kosmos replies to Mike in MD
    please file police report. theft by taking and thieft by deception. report stolen car to protect yourself from any wrong doing by theft and use of vehicle in crime.
  • 0
    MASTER KOSMOS replies to jbrown
    BANK OF AMERICA
    ATTND:CORRESPONDENCE UNIT
    CA6-919-02-41
    PO BOX 5170
    SIMI VALLEY CALIFORNIA 93062

    AND

    200 S. COLLEGE STREET
    LSBO DEPT. MAIL CODE NC1-104-13-34
    CHARLOTTE NC 28255
  • 0
    Polarbear
    | 3 replies
    I just received a letter stating that my account will be closed in 30 days with no reason as to why.. When I called customer service, they had no knowledge of the letter, do anyone know what is going on??
  • 0
    MASTER KOSMOS replies to Heather
    Contact cfp consumer financial protection bureau contact number 855-411-2372. They investigate banks and business. Website consumerfinance.Gov
  • 0
    Jass replies to Bri
    | 1 reply
    They froze all of ours accounts yesterday....My husband is going out of town and the 1-855-241-4049 no one picks up at all.  So frustrating.

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