8779924757

Same with my aunt's account.  She did notify BOA in July that there was a suspicious call asking for confirmation of her banking numbers and that they had the numbers. They want a police report before they investigate because there has been no notification of a problem with this company.  Has anyone else dealt with Bank of America on this?

I called these guys this morning after my mom called and told me that $448 had been debited from her account by them.  They were extremely reluctant to provide ANY information; the 'customer service rep' was not forthcoming about the company or companies for whom they 'provide service.'  I asked that the $448 be returned to my mom's account immediately and not the 3 weeks (!!!) they told my mom it would take to credit her account, and of course I was told this could not be done.  When I asked to speak to a supervisor, I was cautioned not to be rude!!  The guy I spoke to, who is GMY Medical, was defensive beyond description and blamed my mom for not reviewing her checking account statements as she 'signed up' for this program in September (which is nothing but a lie).  When I told him the funds just now showed up on her statement, he again said this was her fault; when I told him I would be filing a claim through the DA's office, he hung up.  I called back to find out where they are located, and the same 'customer service rep,' told me to stop harassing them!!  
I would love to be there when they are arrested, because they will be.
My mom does not have a computer and does not spend any time with telemarketers so I'm wondering how they got her account information...maybe the bank was hacked.
In any event, these are bad bad people and pressure should be kept on them to both put them out of business and have them spend some time in jail.

Report this through your local police Fraud Victim unit.  They will investigate and pass their findings on to the DA who can collaborate on a wider state/federal level.

Why can't these people be shut down?

Update from September fraud:  

As of today, Sunbrite never sent any policy to my Mother. Mark of United Answering Services promised on 9/20/2013 that she would be receiving info. in the mail. Nothing has come. Sunbrite is a complete rip-off, and United Answering Service is in collusion with them.
Thank goodness PNC Bank had my mother close her account and re-open another one. They credited the money back.
I hope that someone can stop these scam artists from hurting our seniors with their scam about a medical policy that is part of Medicare.

Bank of America replaced the funds, changed the account and opened a fraud investigation. They said they deal with these people daily.

same thing happened to my parents account.  I did not notice it until December.  The bank said they could do nothing about it.  I am going to file a police report and report it to the attorney general.  Not sure how to get the money back.  My parents do not have alot of money.

They called my parents house and got my dads checking account number and debit his account for $448.52 on 10/11/2013.  They are going after the elderly.  I am very upset about this matter.   My parents do not have alot of money.  The bank cannot reimburse the amount.  I called the company that is on the fake check "Sun Bright" and it is just a recording.  Their phone number is 1-877-992-4757.

Ok the same thing happened to my parents.  They debited their bank account for $448.52. in October 2013.  We did not notice it until the December Statement.  The bank said it was already 30 days over so they could not reimburse my parents bank account.

 With some searching on the web I found out some more information about this company "SUN BRIGHT".  
This is their web site.   I went to contact us and emailed them a demand letter, telling them I want the money put back into my parents account or I will file charges.  

This is the web site:

http://www.sunbrightnow.com/index.php/contact-us

Sun Bright Now
11705 Boyette Road
Suite 207
Riverview, FL  33569
1-877-992-4757

I am going to file with the Attorney General and also file a police report.  

I hope this information helps you.  

Also file a report with the FTC and CFB as well.

https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/

My mother received a call from 877-992-4757 turns out it is a scam. Her bank account was charged $448.52. How they got her account information is a mystery as she never gives out her information over the phone to anyone, she doesn't have internet access or pays any bills online. She receved a call from someone who already had all her account information and she wondered how they got it. Will be contacting the police, her bank, and the Attorney Generals Office to try and get her funds back.

When I called the number no one answered just got a machine. Will try again Monday to see what they tell me.

They did not call my 83 year old MOM either but this is the number shown on the back of a fraudulent ACH (electronic converted checked) unauthorized withdrawal on her account; appears we are lucky though as our amount was only $219.00.  BUT LOOK OUT EVERY ONE!   Whether it is Sun Bright, Sun Brite or Sun Bright Ventures, Inc. (as found in many complaints all over the net), our bogus check indicated Citadel ID Pro which further checking appears to be Sun Bright - Citadel ID Pro.  Sun Bright currently appears to be located in Riverview, FL; the new scam name Citadel ID Pro is supposedly listed as having an address of 4511 North Himes Ave, Suite 200, Tampa 33614.  Have not searched to see if this is a real address.  Both Sun Bright  in Riverview and Citadel have the same customer service number of 877-992-4757 (read more below); Citadel contact number is listed as 866-585-5550 of which no one ever answers as the 'extension is not available'.  Both of the two web pages are similar & extremely generic.

Regarding 877-992-4757, no one ever answers there although a couple noted above they got through to some one.  I tried the number with the same results as claimed by others; "next in line, call is very important to us, thank you for your patience, 5 min. wait" etc., etc.  After more than 20 min. there is a disconnect.  I tried a couple of times with two phone lines for over two hours; one line would tell me next in line, second would say I was number two; when the first line would disconnect second line would say I'm next in line.  Calling back on the the other line indicated I was number two; 20 minutes later a hang up on the opposite line and now caller number one.  Get the picture; after two hours twice doing the same; appears no one would or could get through.  If this is a separate answering service for the two companies, they from complaints appears they two are in cahoots and should be held equally liable.

Their site claims a full refund would be issued if services were cancelled within 30 days; first we do not know what services supposedly the $219 was for and can't cancel as you can not get through.  If you check the FL BBB complaints on Sun Bright you would shudder & realize you may never get the money back UNLESS YOU CAN DO IT THROUGH THE BANK OF WHICH THE BOGUS WITHDRAWAL HAPPENED.  Every bank is different; ours in the Northeast (VT) requires a notification within four days of finding out, filing an Unauthorized Withdrawal Form within ten days and they usually will return the check and credit the account.  I say usually.  From experience my MOM has been scammed by a FL 'company' ever month for the past five, with a few other times over the past three years; once I have notified the bank, attempted to notify the company and filled out the form the bank has always sent a credit notice within a week; at least so far.

Any one being scammed please make sure to file with your State Attorney General, Police Dept., the BBB & FTC; its the only way they will be shut down.  FL BBB rates Sun Bright with an F!; check out their site; the complaints are the same as.

A few above were wondering if Life Alert might be part of this scam; I would suggest NOT.  My MOM has been on the program for nearly five years, her monthly fee is auto withdrawn from a credit card & then I pay the credit card company so appears there is no connection.  Life Alert has worked great for my MOM in a few cases; suggest direct contact to that company vs. falling for the scam telemarketing calls from all over the country as who knows then what one is getting into.

Call / Company Type: Fraudsters

Sunbright is phishing for elders who have Lifeline...
See the article posted to their web site.
http://www.lifelinesys.com/content/resources/telemarketing-fraud-alert

my check went thru my bank in JAN. 2014 and I just found out while doing my taxes.  same name as you guys had and my amount was$219.00 also.  the phone # is813-731-0565.  the machine answer was God workers or maybe good workers.  have no idea how they got my numbers either. hope this helps someone.