8884020881

I am based in the UK and the exact same amout  (allowing for exchange rate) was taken from my account on the 2nd July. Do any of you deal with a company called Marketworks who are based in GA as they are the only connection I have to GA. I know that their servers crashed last week and they had my card details.

Currently my credit card company are looking into it, but I wonder if any of you deal with Marketworks direct. They are a company that provides shop management software for EBAY and Amazon shops, so it could be if you have ever bought anything online through an Amozon shop which uses Marketworks then you card details may have been on their servers. Just an idea

Not true...this was posted to my account before calling them. I did not give my personal information.

Ill bet this is the issue...because I definitely purchase from Ebay. Great!

Firstly appologies for all the spelling mistakes, I was typing whilst on the phone to my card company.  Have since contacted Marketworks and they swear blind that it is nothing to do with them as they say all card info is encripted and even though the site crashed it was not due to being hacked. Still have my suspicsions though as the timing seemed to close, also they manage to charge my card every month so my data must be on there somewhere.

Also after reading the entire thread I have not purchased any porn so that rules that out, however I do use that card for all manner of online purchases so it could be something completely unrelated. Either way it is a complete nightmare and I have cancelled said card which means I am now going to have to contact a large number of suppliers to give them new details when the replacement arrives.

Received 2 charges from these yahoo's 38.99 & 39.87, noticed them pending on my account yesterday 7/6/10.  Called the bank right away, canceled the card and inquired about taking care of these charges right away.  Couldn't as they hadn't posted yet.  Fast forward to this morning, just got off the line with my bank.  Instead of the usual automatic reimbursement to account and affadavit, (sp) the bank calls this outfit, gets me on the line with an asian sounding woman who wants my phone number and email address, so they can credit my account.  I of course wasn't about to divulge any information to anyone that just tried to steal from me.  Needless to say I ended up giving my phone number, which will be changed.  Bank filed "inquiry" and asked me to call back if I didn't get the money back within the amount of time...Somehow I think I'll be calling back......

Hi all,

I also have such a problem with unauthorized charges. I googled the description (ONLINE PYMT 8884020USA) and the first link I clicked was www.g2s.com. I called them and they explained that the charge didn't go through their payment page and referred me to this forum as they also have no idea what is going on. They were very kind and cooperative but unfortunately they couldn't help me. I'm calling this phone number and I'll wait until I get to an operator and get my money back

I've just noticed 6 charges all from the same date on my account. I called the bank and they've said they'll cancel the card, issue a new one, and remove these transactions. They're going to send me something to sign and return and then do an investigation.

I haven't bought anything from the US on this card recently - I actually cut up the card several months ago to remove the temptation to buy anything on it because I'm trying to pay down my credit cards. I have no idea how this company got my details, but I did use to use this card for iTunes.

I also had money pending in my account from "WEBPROFITCOACH" last week but it never went through so I couldn't do anything about it. Then, this past weekend I see 38.99 pending from "ONLINE PYMT 888". I called my bank and the number 888-402-0881. I waited until the charges cleared before calling. I called and talked to some Indian lady with a strong accent and a lot of background noice. I told her I wanted a refund and at first she said she couldn't, that she could only stop further charges. I told her that she could refund my money like they did for everyone else, she immediately agreed. Their first reaction is to always deny a refund becuase they think people are going to be stupid and say, "Well, ok." I had to give my name, phone number, and email address in order to get a refund, which she said takes aobut 10-15 days. She also couldn't tell me where the charges came from. This is the second time this year that charges have gotten on my account from one of the 800 numbers. I have no clue where these people get my account number from. I haven't bought any porn. The only thing I did buy online somewhat recently was a subscription to OK!, Consumer Reports, and Dog Fancy magazines as gifts. Of those three I would bet that OK! magazine would be the most unsecure. I really don't want to close my account and get a new one, but I might have to if I keep getting the ridiculous charges.

The Amazon link is interesting because the card that has had money taken from it fraudulantly is an Amazon credit card (issued by Halifax Bank).

I've contacted Halifax and they're cancelling the card and stopping the transactions. This is scary, I buy loads of stuff online (although not very often using this card).

Same story here. Same 2 charges from AZ. After reading this entire thread, I just got off the phone with my bank (PNC), they have canceled my checking account (effective tomorrow), and I have a new account already set-up. They also have reimbursed me for the two fraudulent charges, and I can already see them pending in my online statement.

I also called the 888.402.0881 number. Spoke to someone, very hard to hear her, many people's voices in the background....I assume on the phone with the rest of you. No help there, no company name, no idea what the charges were for. She told me she would refund the two charges, I dont believe it! Also, I did notice mid-last week the same 'Web Proft Coach'. Googled it, didnt turn up much but a phony phone #. Called the bank then, but they could do nothing about it because it was 'pending'. It disappeared, and now i have these 2 charges from the 888 number, almost exactly a week later.

Should be good to go now, with a new bank account and refunds from my bank.

Hope everything works out for the rest of you.

I've waited to complete the fraud claim to post to this forum.  My experience has been pretty much the same as most others.

Last week on 6/28, I saw one pending charge for $39.87 from WEBPROFITCOACH.  I called my bank (Bank of America) to file a dispute, but they said I could not file a claim until the charge was completed.  The charge ended up not going through, so I thought nothing more of it.

Again, this past weekend on 7/3, I saw four pending charges for $38.99 and one pending charge for $39.87.  This time the description read, ONLINE PYMT 8884020881.  This time I decided to call the 888 number.  I spoke to a rep, and they said they deal with Online Services, but would not identify the company or companies that they serve.  I did not want to give them my information if they would not identify themselves.

On 7/6 I called my bank and cancelled my debit card.  The charges were still pending, so I could not file a claim.  I was hoping the charges would not go through again, but this time they did.  I now have $195.83 worth of charges from this company, and $140 worth of overdraft fees on my account.

I called my bank this morning and spent an hour with the fraud department.  They are crediting my account for the charges and overdraft fees, and completing an investigation.  The questions they ask may seem annoying (have you heard of this company, did you subscribe to anything, etc.), but they are simply investigating in case it is something you signed up for.  Obviously, this company is scamming many people.  The bank representative that I spoke with today said he had dealt with another claim against this company this morning.  He also advised me to file a police report.  I recommend all of you do the same, so these people can be caught in what they are doing.

**UPDATE

As I'm in the "waiting" stage, and quite LIVID, I figured I'd report this company to as many agencies I possibly could...I would suggest everyone does the same. Although none of us seem to have any more information other than the scam phone number, I figure it's a starting point for agencies to investigate. These &*#@$&*)(*&#@ need to be stopped!!!  BTW, I've made online purchases, but none to adult sites etc.  Purchases via Amazon, Sears etc...never purchased anything via Ebay.

BBB of Phoenix-(Google BBB of Phoenix, AZ)
Federal Trade Commission-https://www.ftccomplaintassistant.gov/
Internet Crime Center(FBI)-http://www.ic3.gov/default.aspx
Local Police Department

i am going through the same situation,same conversation,same people,contacted bank,cancelled cards
and filed complaint.Would like to find the identity of these people so an report to OAK.Hate to see these [***] get away with these,any help or advice?

Same charge, I called as well and when they finally answered they said the were a 'online company that works with many other companies or sites' or something like that.  I told them they charged me and she asked for my name, I felt unsafe so I hung up.  I reported it to my bank.  Thank God I googled the number bc then I wouldn't have seen other people got took too.  Report these peoples to your bank, if enough complaints are filed there has to be some sort of investigation into them.

I had the exact same thing happen to me. I was charged 38.99 twice in the same day. A week ago I had the same charge pending on my account but the transaction dropped off and it was under a different name. A week later the transaction went through twice under a different name. Called the company and got the sam runaround. Stated that she couldn't tell me how they got my account info, term call and called my bank to report fraud and have my card cancelled and a new one reissued. I suggest that you go through your bank and not this company because it is obviously a scam. Too many people have the same issue with this company and if they took your money I highly doubt that they are going to issue the money back.

same story same conversation with 888-402-0881 number.  lady was rude, spoke broken english on a bad connection and said i'd be refunded.....yeah right.  seems to be happening all within the last couple of weeks, eh?

* UPDATE

I just remembered I used Amazon last week, right around the time of the first fraudulent charge from the 'Web Profit Coach'. I wonder if there is a AMAZON connection with this company...somehow stealing CC #'s...I wonder.....

Hey UK James,

I think you're onto something with the Amazon and Ebay 'Marketworks' company. I first noticed the charges last week after I had made a purchase on Amazon....and yes my CC Info is stored on my Profile in Amazon.

I am currently on Hold now!!! I have been on hold for about a 20 minutes with the recorded voice .

That is [***] stupid they took out money from my bank cc 4 times yesterday
There was the same amount $39.87 pending on my cc.
I call 888-402-0881 they said they just cancellation agent.
I asked the name of company that lady told me " sorry sir we couldn't give you any information". She told me I will get my refun back in 15 days, I don't believe that, if any company gives you refun back it would take only 3-5 business days, I will cancel my bank account as soon as possible.