513-900-4000

Just got a call from it today, no idea who it was.  Caller ID said it was from Ohio.

I got a call from this phone number today,  They wanted me to contact them concerning my credit union's fraud department and credit card activity.  I checked with the credit union and they had no problems with my account so I'll be disregarding this phone number.

My wife received a call from this number today. They left a message stating that they were calling on behalf her credit union card fraud security and requested that she return a call to 800-238-8604. She is going to contact here CU directly.

This is actually legitimate. I've placed two internet orders in as many days, the second was with a company overseas. Only a few minutes after making this second overseas purchase I got a call (which I did not answer) and then voice mail from this number (claiming to be with my CU, which it's technically not) stating that a fraud-hold had been placed on my debit card due to "unusual charges" and then instructed to call 1-800-889-5280 with a reference number they also provided. I was leery, so I googled the number and found this page. Then I called my CU. My CU confirmed that there was indeed a hold on my debit card and told me to call them back. Reassured by my CU, I called them back at the 800 number, they asked for my name and my reference number, then asked me to confirm the last four digits of my SS#, which I reluctantly did. They then asked if both charges (they gave me the correct vendor names and exact dollar amounts) were initiated by me or if they were fraudulent. I told them I that I had indeed made the charges. They said they would release the holds on the card and it would be usable again in just a few minutes. My advice, call your bank first, confirm the hold with them, and if it's legit, then call these guys back to get the hold released.

Yes, this is a real service. They called to let me know that some sly fraudster had placed a charge on my debit card, before it even posted to my online statement. They advised me to call my credit union and have my card deactivated.

Call back, as it may be time sensitive information about your accountl.

This is a 3rd party company that monitors fraud activity on cards. If you have already spoken to your bank and they are working on it, you do not need to call them back.

they called and said there was fraudulate charges on my MC...they asked me for the last four digits of my SSN...I told them they were nuts if they thought I would give them that info AND furthermore, they called ME!  why should I gove them any info...I called the bank and they said all looks well and they have there own fraud dept and they never heard of Vantiv.  
that's my story.

Yes, this service is legit. Called my cu, blocked the card, everything worked out. My only ? is who is this company? I subscribe to a credit monitoring service but I don't think it was them. I don't think it was my cu either.  Must be some mystery superhero or something??? If anyone knows who this company actually is please post

answered my own question. the company is in fact Vantiv.  http://www.vantiv.com/  apparently financial institutions hire them to monitor debit/credit cards of their clients accounts.  Guess I'm just grateful.

This is a legitimate call from a company called Vantiv that monitors the transactions on debit/credit cards from about 1500 different banks.  If you're getting a call from them it usually means that some questionable transactions have come across their desks and they need to confirm that it was actually the card holder that made them.  It also usually means that there's a transaction block placed on your card so the sooner you call back or speak to them when they initially call the sooner you get back to shopping!

It's legit. I placed an order for over $900 online. Since it was an unusually large purchase they called to verify the charge.  Also, my card is with a credit union so I guess credit unions out-source this service- good idea actually.  I'm glad someone is watching my credit cards since I've have fraudulent charges on 2 major CC and had to shut the cards down.
The company name & number showed up on caller ID whcih usually means it's a legit call.

Its legit, they were calling to verify a purchase I made.

They called me on labor day to tell me that it was the fraud detection department from capital one bank.   IT SEEMS like it is real but it is not!  What they do is ask you to call a 800 number and put you through a prescreened calling and all the information you give them they use to steal ur identity.  These people ALREADY have your credit card information, so DO NOT CALL the number back, and DO NOT answer!!  GO to your local bank in the morning and check your acct to see if there are any charges pending u do not regonisze, again DO NOT call the number back or the number they leave on your voicemail, and DO NOT call your bank over the phone.. GO TO THE BRANCH IN PERSON!!!  THEN close your card down and open a new card immediately!!

AND NO.. this is NOT a legit business, what they did is use some other companies or persons number and want you to call the 800 number back!!  IF You verify ur information with this number or the 800 number they provide, then your just giving them access to all the other accts you have, INCLUDING the one they already have!!

Yes, this IS a legitimate company that CUs and Banks out source to. Many CUs and Banks will say they have their own internal because they don't want you to know they've out sourced it.

The last 4 of a SSN is NOT enough to give a caller your SSN - unless you gave them the other parts already.

What they have - Your CC number, your phone. They call and ask for the last 4 SSN to verify it is YOU whom they are speaking to.

My wife's cut up card was used 30 minutes prior to their call. They called and asked her about several purchases in the last few days and she told them that she cut that card up (THEY provided the last digits of the old card). They told her that over the past week or so many transactions were performed but denied on that old card. NOTE: They Never asked for the number of the new card.

They told her they would put a permanent deny and hold on that old card and "take further action".

I assume that means legal action.

This is a legitimate company!!!

Totally legitimate company. They caught something before I would have caught it and was able to put my card on hold. And since the charge was something I didnʻt make was able to leave the hold on till I was able to get to my own bank 2 days later. (This happened over a holiday weekend) I know more charges would have been made if it wasnʻt placed on hold.

When I did call the number back though and before I told them anything I asked them who they were and what were they all about and had no problems in telling me how they work with the banks and If I wasnʻt comfortable I could just contact my bank direct.

The important point is being missed. You have NO idea who you are talking to on the phone. With spoofing, the person can be anyone, in any part of the world.  Listen, but give out NO personal information. You should always call Banks, Credit cards, Utilities, etc. from the phone book, back of credit card, or statement.

it's bogus. they just called the COMPANY phone number and asked for someone who hasn't worked for this company in almost a year.

This is definitely a scam, my bank told me everything the guy told me was incorrect and it is a scam to get your debit card information.

It's not a scam.  It's a company that used to be called "Fifth Third Processing Solutions" and they were just trying to verfity attempted purchases I had made earlier in the day.  Had it been an actual fraud, I would have loved to have them contact me to let me know about it.  I've had my bank account wiped out before and it took over two weeks to get my money back.

Its not a scam.  Its a 3rd party company that my bank uses to monitor fraudulent activity on your credit cards.  In my case they saw someone trying to put a $998 charge on my credit card and blocked it.  Also found 2 smaller bogus charges.  They contacted me to verify if it was me placing these charges.  Since it was not, they saved me $1,000.  I had them close the card and a new one is being sent.  They did not ask me to provide any personal information.   After the call I called my bank and confirmed that they were legit.  They stated that the bogus charges were made on a card swipe terminal meaning that somehow they got my info and made a fake card.   I asked how they could have got my info and they could have gotten it from anywhere I used my card.