763-274-3899

this number called when I called back they didn't answer

I called back and got no answer

Received a telephone call last night from someone claiming to work for UHC and they wanted to verify my wife's birth date to provide us with Health Wellness benefits.  They had the month and year of her birth and were wanting the day.  We suspected they were fraudulent as if they were UHC they should have her birth date already in their files.  After hanging up, we called the telephone number back and it did not answer.  It appears to be a land line unlisted in Minnesota.  I did find someone else has reported this number in the same scam through Google.

Have been reciving calls from this number.  I finally answered the phone and they claimed to be from Richardson Texas.  The call was for someone with the same last name as ours.  Even though it was not for someone I knew I acted as if I knew the person they were looking for.  The woman at the other end claimed to be a registered nurse and was not able to discuss the case with me because of medical privacy act.  I told her I would let the person know to call them back.  When and if they call again I am planning on informing them that I have already reported them to United HealthCare.

the call is from people who are from united health care. the reason that # shows up on your caller ID is cuz the call went through their main switch board.....

They are validating that they are talking with the correct person who is usually the member that holds the UHC coverage.  As long as they are not asking you to provide other data such social security number, credit card number, etc. it's ok.  I make these calls myself to offer free wellness benefits for another carrier.

This is United Health Care Calling.  I have a serious health issue and go round and round with them every few months and here's how today's circus went.  

I answered the phone and Julie explaned that I am entitled to benefits via United Health Care, but to hear about them I will need to verify who I am because of HIPPA practices.  She gave me my year of birth and asked me to give her my month and day.  I asked her to verify that she is from United before I give her my birthdate and she said that she's not allowed to do that.  Hmmmm....  She then said that she will just write down that I'm not interested in hearing about my benefits.  I told her that she's putting words in my mouth, I never said that and only asked her to verify who she is.  I offered to give her my UHC subscriber number and she can verify my identity that way.  No one else should have my member number, right?  She told me that my member number is my Social Security Number and that is not true.  She then told me that she cannot accept my membership or policy number as ID then Julie ended the call by telling me she would document that I am not interested in the benefits and hung up.

I go through this every couple of months and it always ends the same way.  Other callers have told me that the benefit that they are calling about is a case management service to make sure I'm getting the help I need to address my serious health issue.  I wonder if United has contracted with my employer to provide case management services, but they keep their costs down with these silly antics that prevent me from really talking with someone and getting a case manager.  

As a victim of identity theft, the wife of a police officer and an IT security manager, I know darned well that the only three things anyone needs to steal your identity are your SSN, DOB and name.  UHC has lost their minds if they think I'm going to provide any of those things over the phone to someone who cannot verify they work for UHC.  

On other calls, I've asked them to send me information by mail and while they agree to do so, the information never shows up. As far as I'm concerned these calls are just a shoddy insurance company practice.

This number keeps calling me but noone is every there. I called United Health Care(who I do have) and spoke to three different dept. and they say it's not one of their numbers.

THEY CALLED WITH THIS NUMBER IMITATING THAT THEY INSURANCE COMPANIES

This was from United Healthcare.  I had no issues.  They were calling to follow-up on my surgery (which I did have).  The call-back number they left was 1-800-955-7976.

Yes they have been calling me also and asking for the similiar information. i did call UHC healthcare nurse line and dial the extension they gave me.(They gave me different 800 number when called )

I received a phone call from this number stating they were from my prescription service, Precision Solutions.  They had my name, number, address and my exact medication (a kind of unusual one) and wanted to know my birthdate.  They said they needed to update my insurance information.  I asked them what insurance company they had on file for me and they said UHC--which is NOT my insurance company.  I then asked the guy's name (Kevin--probably NOT) and told him I was going to call Precision RX myself and would go through the correct channels to correct any information needed.  I then called Precision and they had NOT called me and did indeed have all of my correct insurance information.  They have put this # in their system as a fraudulent call and are looking into it further.

I am a case manager RN for UHC. When I call my home number, this is the number that appears, which is a computer system number through our home office in Mpls as all of our member outbound calls are through this computer and monitored.  

It is unfortunate that people are not getting the correct explanation from the nurses calling them - "Julie" was NOT following procedure. This is a service that is paid for by the company you are insured through. We call when you come home from the hospital to make sure you have everything you need, or if you have chronic conditions we may be able to assist with. Perhaps get you a home blood pressure cuff, or answer questions to help you work with your doctor. Unfortunately, we are required by Health Insurance Portability and Accountability Act (HIPAA) Federal regulations to verify partial birthday and street number so we know we are not talking about private health information to the wrong person. We aren't even allowed to talk to the spouse without express permission. The program is completely voluntary.

Ask the caller for his/her number to call back. We will be glad to give it to you. You will get the United recording verifying who we are, informing you that the call may be monitored for training and quality, and asking for the person's extension you want to reach. People who participate really like the program.

I was really uncomfortable when I received the call out of the blue.  The nurse asked questions that I thought she should already have.  She asked me what surgery I had.  She asked me what my diagnosis was.  I told her that was all part of my medical record.  She said she didn't HAVE my medical records so she needed to get that information from me.  This may be a great program, but it's not administered very well.  I don't care if they say the call is being monitored for quality.  Anyone trying to get my records could say that, too.  I refused to give out my private health information.  The nurse was very annoyed with me, but I didn't feel comfortable giving my information out to a total stranger who called ME.  I even told her I had no idea if she was who she said she.  SHE called me, I didn't call her.  She just gave a heavy sign and said "I just TOLD you who I am."  This is not the way to go about this.  Without all the identity theft going on, they should know better than to call a person out of the blue.  Insurance companies have such a bad reputation and this kind of thing only makes it worse.  Having just had surgery, I don't need to deal with an exasperated nurse who's irritated because I won't answer her unsolicited questions.  You need to pass that along to your supervisors.  Patients shouldn't have to deal with this kind of stress straight out of the hospital.  Send me something in the mail first that says that "Nurse Judy will be calling you on April 3, 2010 to check on your status.  Then at least I'll be expecting the call.

I recd the call, but became suspicious when the "nurse" wanted my health history.  I figured UHC should have that. So I told her to write for any more info. I called UHC,though, figuring they could investigate (if warranted ) much better than I.  Turns out, it could be legit-maybe. They have a pilot program where a nurse does call selected members. The day after I recd a bulletin from UHC  advising  of the pilot plan.  It should have preceded any call.  So, at this moment I'm not sure if legit or not, but in today's communication world,  caution is the key word.

I've had this service for several years through my company insurance.  The Registered Nurse calls me periodically to check on my diabetic progress (weight, blood sugar level, exercise).  The same nurse calls each time and never asks for anything other than my efforts and results.  She typically spends 25-30 minutes with me and gives me suggestions for diet, exercise, foot care, etc. She has also provided phone numbers for a 24x7 nurse line and directed me to websites for free foot examination supplies.  I have not had any issue with this service.  It's part of my insurance benefits.

I just received a call from this number on my cell phone (which I haven't had long and don't give out often).  I have never had any dealings with United Health Care.  When I called the number back, I got a recording saying, "Extension ... is not available at this time."  After reading the above posts, I'm wondering how I am getting what appears to be a telemarketing call on my private cell phone.  I'm on the no call list.

They call me all the time and the ladys always say their name is Judy - this company should be sued for harrassment.  I have asked them numerous times to stop and a few days later another call comes in.

Got 2 calls to my cell last week but I didn't answer because I didn't recognize the number and it's not in my area code. Called back today after reading these other posts and it also goes to a message that says "extension xxxxx is not available at this time." and then hangs up. If you're worried it's a scam you can report it to your local law enforcement and to the FBI website.

I rec'd a call from a Judy or Julie.  I told her I'll talk to UHC directly and it turns out it is a valid program.  UHC was going transfer me and gave me a number (888-887-4114) just in case I've got disconnected.  I figured I won't be needing any "benefits" so I hung up.