800-942-1572

Right Annie. Just tell them that you're not that person, and they will stop calling. You're so incredibly naive, and from your posts, I'm guessing you work for this outfit. Sure, people need to pay their bills, but for people like me who have ZERO debt, and get calls from these places, its quite annoying, and should be illegal.

800-942-1572 The Northland Group every time they call report them on the website FTCCOMPLAINTASSISTANT.GOV it takes 2 mins. I've done this with every call like this I get and it has been cut down from 5-10 calls a day seven days a week to 1-2 calls per day.

I am again reporting them to the FTCComplaintAssistant.gov and the DonotcallRegistry

I am again reporting them to the Federal Trade Commission website FTCComplaintAssistant.gov and the Do Not Call Registry

"SUE THE [***]": MELVIN BELLI, FAMOUS EX ATTORNEY, SAN FRANCISCO, CA

Francis & Mailman, P.C., Consumer Debt Law Firm: http://www.consumerlawfirm.com/index.html

Francis & Mailman, P.C. is a law firm located in center city Philadelphia, Pennsylvania that concentrates in consumer protection litigation.

Founded in 1998, the firm's goal is to provide zealous advocacy to consumers subjected to unfair business, industry and trade practices.

The firm represents consumers in individual actions, as well as through class action lawsuits, in the areas of unlawful credit reporting and debt collection practices, unfair trade practices, breach of warranty, truth-in-lending and other consumer matters.

The firm's attorneys have significant litigation experience both in federal and state trial courts.

http://www.creditreportproblems.com/debt-collection-companies.htm#N

===================================================

Northland Group

Address: 7831 Glenroy Road, Ste 110
City: Edina
State: Minnesota
Zip Code: 55439
Phone: 1800-800-8191
Web: www.northlandgroup.com

Founded in 1982, Northland Group provides business process outsourcing services focused on accounts receivable management and collection services for national credit grantors, debt buyers, and student loan lenders and servicers.

We are a recognized leader in late stage receivables management as a result of our unique collection strategies, highly-trained staff and years of experience. Our proven performance helps our customers increase profitability and dramatically improve recovery rates while preserving the relationship with the consumer.

Please review the About Us section of this website to learn more about our industry leading capabilities.

The Northland Group has pioneered a collections strategy to ensure a more productive and successful outcome.

It's called Direct Response Collections.

This unique approach utilizes:

effective, multi-channel communication
superior predictive analytics
highly responsive staff to deliver competitive returns
proven compliance
brand enhancement
The Strategy.

By starting with the highest quality customer information, Northland Group’s responsive staff helps develop an individualized debt resolution plan filled with payment options.

The Method.

Northland’s exclusive Direct Response Collections process uses a multi-channel focus. They include:

Compelling, highly professional consumer mailings
Follow-through and tracking with each mailing
Communicating with consumers via phone
Communicating with consumers via email and the Web, where requested by the consumer with written consent
Further exploring emerging avenues of communication
Front-end scrubbing by a team of information experts
The Result.

Northland Group’s Direct Response Collections proprietary process consistently provides a superior rate of success.

Offers viable, realistic options for payment
Employs predictive analytics
Utilizes a responsive staff
Presents proven compliance
Enhances brands
Consistently delivers collections results
7831 Glenroy Road, Suite 250, Edina, MN 55439 / Toll Free: 800-800-8191
© 2011 Northland Group Inc. All rights reserved. Privacy Policy


PROVEN PERFORMANCE:
Northland Group is dedicated to recovery of late stage receivables. With over 25 years of experience, a highly-trained staff and industry leading technology, Northland Group is ready to handle high work volumes with immediate priority and superior results with the security you demand.

Our customers include many leading national credit granters, debt buyers, and student loan lenders and servicers. Regardless of debt placement size or status, we develop an innovative recovery strategy customized for each client.

Learn more about our Expertise, Performance, Technology and Pledge.


SUPERIOR RESULTS:
We set the industry standard for maximum late stage portfolio liquidation. How? By using a unique contact strategy developed specifically for late stage receivables.

In fact, our track record over the past 25 years has made Northland Group the performance leader in this area. Just ask around. Clients, peers, staff – even competitors – recognize Northland Group as the late stage gold standard.

We have years of impressive performance through various economic cycles. Equally important, Northland Group stays in full compliance with collection laws and our clients’ policies, meets confidentiality and security needs, and closely protects brand identity. Northland Group consistently receives the highest ratings on customer quality, security and compliance audits.

CUTTING EDGE TECHNOLOGY:
Northland Group has a technology infrastructure equal to those of the largest firms in the industry. Yet, as a mid-sized firm, Northland Group remains nimble enough to expand quickly and flex to its clients' needs. To process large account volumes, we have some of the best systems in the industry, such as:

Ontario FACS collection software
Guaranteed Contacts dialer fully integrated with FACS
IVR
Artiva workflow management system
VoiceTrack system (call recording)
State-of-the-art security systems for our IT and physical locations.

TRUST AND SECURITY:
At Northland Group, we go beyond debt recovery. We become your collections partner.

We’re vigilant in maintaining a secure and reliable environment to keep your data safe.

We’re accountable at all times to meet your reporting requirements.

Above all, our state-of-the-art IT and back office processes ensure fast and simplified placements, even with large volumes.

We also provide the reassurance of numerous professional quality certifications and extensive collector quality and compliance training. These include SAS70 certification, PPMS certification through ACA international, employee-wide annual FDCPA and state law testing, and nationwide licenses.

“Northland Group is our number one post-secondary agency in regards to performance. The management staff is knowledgeable and experienced, and they do an excellent job of leading and motivating their collector teams.”
Agency Manager, Top 10 Debt Buyer

CONTACT US:
Business

Northland Group Inc.
7831 Glenroy Road, Suite 250
Edina, MN 55439
800-800-8191

Business hours (CST)

Monday–Thursday, 7:00 a.m.–9:00 p.m.
Friday, 7:00 a.m.–7:00 p.m.
Saturday, 8:00 a.m.–5:00 p.m.
Sunday, Closed

INFORMATION POSTED: MONDAY 12 SEPTEMBER 2011  @6:50 PM (ENJOY)

They called me several times at my place of employment. They harass you to no end!!!!!!

If these folks are debt collectors, why are they not using the mail for a paper trail?  If you refuse to have the call(s) recorded, then it's a "he said/she said" case.  They cannot present any recorded conversations as evidence if it DOES go to court....good luck.

A debt collector isn't about to use the mail just to skip trace, which is the subject of a majority of NGI complaints here. Too inefficient, too much risk of privacy violation.

Most states allow single party consent for recording. A voice recording may not be admissable but written memorialization *based* on a recording is usually just peachy. This of course holds for both ends of the phone. Please do let a scofflaw collector record, and I'll roll my own tape. Maybe some costly violations will be preserved.

Every 3-6 months, the debt of whomever had my cellphone before gets sold and the calls start up again.  Must be that time again.

I let the call go to voice mail, but they didn't leave a message.

...and another call...

Northland Group, collection agency, used auto dialer.

Call constantly, noone on other end, if answering machine is on they do not leave a message, Start calling at 8am

WRONG TONTO!  About 23 of the 50 US States ALLOW phone calls to be recorded without asking permission, or sounding a beep or any other noise to alert the other person. Check the ACLU website for your states laws on recording conversations.

Many people think it is illegal everywhere because the bimbo who gave a BJ to Billy Clinton was recorded by her girlfriend telling her about the whole sick event.  The 'friend' released the recording and then got in big trouble for illegally recording the conversations. That was in Virginia where lots of  crooked congressmen and other politcians live, so to protect themselves it's not legal.

However  in NJ  NJSA 2a:156a  states that recoprding conversations is legal provided the person recording it is NOT acting under color of law (means not a cop or other law enforcement) and the person recording it is involved in the conversation.

I have used taped conversations to win several matters in court  against the objections of lawyers for the defendants and  even had to argue with a couple judges who said it was illegal, but after they had their clerk look up NJSA 2a:156a  the judges changed their opinions and my tapes were always admitted

2 things I suggest  *69 to record the offending phone number with date and time and record it . Even in stateds where it's illegal to record a conversation ,  recording the info about the call is not illegal. Then  look in the fron of your phone book for annoying calls  and you'll find another  *?? that reports  the last call to police as an official record of date and time  you claim you got an annoying call. It takes about 3  offenses to prosecute but get as many as you can.

If you speak to anyone who says they are recording your conversation  or "this conversation may be recorded for quality control purposes'' or any other reason simply say fine I'll record it also! more often than not they hang up..

Find out if your state alloows recording conversations by checking out the ACLU web site where they have all 50 states listed telling which ones allow or do not allow recording of conversation.  

Radio shack has the devices to record  your phone conversations . Get one

you are making an assumption that is baseless  each state has it's own laws  and the laws for each state involved must be examined . who recorded the call? The caller in what state? The person who got the call in what  state?  Which of thge 2 states will the trial be held?

The best information is never trust another persons opinion of what is or is not legal. Ask a lawyer in your state  and double check his opinion by reading the law yourself . Lawyers, judges and cops  constanty misapply laws, issue tickets for a violation that does not exist by law, twist the meaning of the statute and basically screw up much of the time. They get away with it because  almost no one ever checks to see what is correct  or wrong. i had a case thrown out of court due to the defendants lawyers claiming the statute of limitations was 2 years and my  suit was filed on the 3rd year from the first instance. The judge agreed and dismissed the charges. 1st it was a continuing violation and therefore within the statute and 2nd the Statute of limitations for trespass is 6 years here not 2.

ALWAYS check the laws yourself even if you use a lawyer and make sure you get copies of everything your lawyer does and double check them. they do make mistakes and some are HUGE mistakes

it is a dept collector Northland group for Capital one bank card. You should be getting notices via mail if they have your mailing address

I get 5 to 6 calls EVERY day as late as 8.59pm, noone ever there. I have reported them quite a few month ago but nothings happens

keep calling for a debt that is not mine. they stop for a bit but then continue. On a three month cycle now.

Dont all of you get so mad at Annie she is just frustrated like I am and everyone that posts here. These people are vultures that call, it just does not matter what you say or do they keep calling

1st call? You mean the one with no one there? Or the one with the caller with such a heavy accent you haven't a clue what they are saying? You must be making these calls, otherwise you would understand the shady and illegal activities of these Robo-Collectors. Quit ASSuming, .