855-465-4015

Do I actually think they read this blog

They keep calling twice a day and never answer when I pick up the phone. It's very annoying.

I called Rogers customer support. I am on a corporate plan and was transferred to the corporate support. I told them that if I received another call from this number that I would be cancelling my service.  I pointed out that this was a 3rd party that was representing Rogers and said that it was unacceptable to be harassed by them.  They called the number themselves while I was I waited on hold and confirmed my claim. They then said that they have requested my number be removed from this call list but said it might take some time for it to go through. I said that if it persisted I would be following up with the Loyalty department.

Since then I have received no calls from this number but I have been getting a daily 'unknown number' call.

This1-855-456-4015 number calls me everyday.  When I answer no one is there.  In fact, I get few beeps then like a camera clicking sound.   I called the number and got a recorded message saying they work for Rogers.  So I called Rogers and they told me that they know nothing about Zedd and instead  tried to sell me a feature to block numbers.   The customer service rep at Rogers was also rude and unprofessional.  I can't have this call everyday and since Rogers could care less about its customers, I am cancelling with Rogers.  It's hard to believe that Rogers allows its customers to be harassed in this way.

I get a cal from these people every two days...frequently at very odd hours late at night....most annoying.

I wish I knew how to stop it ?

Then why doesn't anybody ever come on the line when I answer the call?  I'm constantly getting calls from your company, but when I answer I only get silence and then eventually a click.

They called and asked for all kinds of information. About the Rogers accounts then when offering the new services they wanted to run a new credit check and asked for:

SIN number
Passport Number

This is borderline illegal asking for this info on a random telephone call.

Some body calls every day from the number 855-465-4015

And again.  I say hello and all I hear is silence.

They keep calling and when we answer, no one responds. Not waiting on line for them to get their sh*t together.

I called their head office number on the website www.zeddsolutions.com, and choose the dial by name option and entered random two digit combos until it dialed someone.  They agreed to take us off their list immediatelty when I indicated I was going to file a complaint with the privacy commission.

Tried calling Rogers first and they were useless and I am guessing they own this company so they do not get fined any more for their privacy violations.

dear sir. when somebody answers your phone call it would be nice if someone was on the other end talking

ps it must be a bunch of morons who are doing the calling.

I just got a call from this number, and they left a rude obscenity referring to a female private part on my answering machine.

The owner is NOT Alby. If you are having issues please call 18772880057 and be polite and courteous and give us your number to take you off the list or simply ask nicely to any one of our courteous agents to be removed from the calling list and we can do that for you. We are calling on behalf of Rogers and have been for over 15 years since they were Cantel. We do have great offers and promotions that are available for you if you would like to spend the time to speak with an agent. Do not call Alby he is tech support. Thanks!

Just so you are aware of the national Do Not Call list...Read here...https://www.lnnte-dncl.gc.ca/ind/ntr-nrt-eng
Read about the exemptions. If you are a customer of a business they reserve the right to contact you to inform you of different offers for your service.

This can happen. Sometimes the indicator that would inform an agent that a call has connected could have been missed or didn't not notify the agent. They may have left a message of breathing however the agents are not allowed to leave messaged with a customer unless there has been contact previous to the call. This is a client recommendation.

Than the calls will continue to come through until the end of the month when the list has expired. Please answer the phone and listen to what the agent has to say and feel free to ask to be placed on the do not call list if you do not wish to be contacted again for at least 10 years.

answer the phone and listen to what the agent has to say and feel free to ask to be placed on the do not call list if you do not wish to be contacted again for at least 10 years.

In fact this is no different than going into the store to set up a new account. When calling existing customers the agents require simply a verification of a postal code but when setting up a new account they would of course require the information to set up an account and to do a small credit evaluation to ensure a new customer does not owe Rogers any money or have a very poor credit rating as this would be poor business to provide someone who does not pay their bills a brand new phone.

It is Rogers. A company you deal with.