866-406-2947

you're nothing but a bottom-feeder trying to force people to buy stuff they don't want.  99% of the time the "magazines" or whatever crap product you "sell" never shows up, but what does show up is a hefty charge on your credit card bill.

Why not find work at an honest job that does not involve threatening people and then stealing from them?

I was dumb enough to give them my information, does any one know the correct steps to take in fixing the problem and canceling the order? please send me any helpful info at Brooksie100m@gmail.com

Ohwell! Haha don't answer your phone then

I missed the call I call back she's like hello missy red flag number one she tells me u can get a 100 dollars a diamond watch just for answering a few questions red flag number two she goes on to ask my address then tells me 5 magazines for 4.99 red flag three who gives away diamond watches for 4.99 cray I asked how would I pay she don't know O.o then she forwarded me to some Guy I ask how u get my information he says a broker gave it to him o.O then he asks for my expiration date on my credit card I gave it to him then the fool tells me it should start wit a 5 Red flag and bells went off in my head noone should have that info but me I hung up on him now him and that lady on the block list o and the confirmation number is c-208 hmmmm I never seen a number so short in my life and he didn't ask for it he told me wat it was

Oh bull...you know damn well that isn't true..and there's no rapport if you and other 'legitimate' companies keep pissing people off like that. These are scams. No question.Especially when what was promised doesn't ARRIVE. I would say good attempt, but it's really not.

I actually feel so sorry for everyone. I actually worked for the company for a total of two months, and was only recently laid off because I failed to meet the higher-than-possible quota they set for everyone.

Here's the skinny... It IS a scam, one I only discovered the full details of after leaving.
They're based in Winnipeg, Manitoba, Canada, not Draper, Utah, but they're not allowed to tell you that.
The diamond watch they offer is a cheap, brass-thing with a single, microscopic diamond in place of the 12 with a black leather strap.

Also, it's not the "CPS" or "Central Publication Services", it is called "Telesolutions International".

It's a scam, so yes, be wary, BUT, it's not just a scam to you. Little do you know, the callers are also being scammed as well. They are ran through a scripted interview process I'll give you the bones of:
1. You give them your resume, they call you in.
2. Due to "special circumstances" you are paired up with another individual during the interview that lasts only 15 minutes. They tell you to call back if you're interested... They called me not even an hour later telling me I got the job.
3. A one-day training period, where they go through a slideshow presentation from an OCD HR guy, and give you legal papers to read and sign, but not enough time to read through all of it to know the rights you give up. We're also shown the watch for only a mere glimpse, and we never see it again, even after we ask.
4. In the afternoon of that day, they take you into the calling rooms which is very much a feeding frenzy of both students and seniors and sit you down with some team leaders to teach you the basics.
5. You come in the next day, and are given the full script to read out.

The day after, you start seeing more people like you coming in day, after day, after day. It's a revolving door process. We're all fooled into believing it's all true, but I had several doubts when I asked if we sold certain magazines like Heavy Metal, which isn't listed anywhere I looked, and was told we did.

In the week prior to my termination, they handed me my notice and ultimatum; Make sales, or get fired. In that week, I had the general manager yelling in my ear or jostle my shoulder a little bit (causing me to stutter and/or hesitate and lose the call, as I have PTSD after a sexual assault back in grade-school).
After I was terminated, I was told I'd get my cheques in the mail. Of course, this was only last week, so I'm still hoping. But I read into some accounts from past employees saying they never received them, so if I do not receive my money, I will contact the Labour Standards Board of Canada about this, and fetch my attorney.

More details can be read up on the first post of this site from ANOTHER disgruntled employee;
http://www.usenetmessages.com/view.php?c=alternative&g=2837&id=112515&p=0


TL;DR
Again, I am so sorry for those I called and dragged into this web of lies. I am now working to redeem myself in a company that obviously isn't a scam (Commercial Credit Adjusters, AKA, debt collectors).
Also, when you get a call from the CPS, call them out immediately as being in Canada and to play along as you give them the details that they're working for a scam, and may be being screwed out of money like others were. Save them the humiliation.

IMPORTANT
Don't scream at them, feel sorry for them. They are victims just as much as you are... Also, be sure to say "Hey pal, can you put me on your Do Not Call List?", because any other phrase only gets your number recycled.

POSTSCRIPT
If you want details on the full script we were given, I managed to slip a copy into my bag. If there's demand for it, I'll post it on here.

Baloney it's "my fault" if I get on your list. I'm on the nationwide Do Not Call list, and if your company cold-calls me, you are in violation of federal law. If I wanted a magazine, I would subscribe to it myself, not take a phone call from an absolute stranger who wants my credit card info and enters me into a BS "sweepstakes" whether I want in or not.

It's also baloney that "you're not doing anything wrong," because you're hard-selling people who want to be LEFT ALONE. People at McD's try to upsell ONCE and then shut up. Your kind doesn't get the message UNLESS someone is rude. I don't like being rude, but I should only need to say "no" ONCE.

"Don't have a credit card."  That's rich. What planet do you live on? Just because I have a credit card I should get called by you?  Yeah, NO.

Get a real job, honey, and stop trying to justify the unjustifiable bottom-feeding bottom-dwelling company you're working for. None of us are buying it.

Yes, everyone has that luxury. I can just ignore any incoming call whose number I don't recognize, because it's not like I have a nationwide ad out on a high-ticket item I'm selling and might get called from an interested 800 number or anything. Oh, and EVERYBODY has caller ID, amirite?

How about you just don't call? Idiot.

Yes I fell for this scam.  I was persistent however, calling all numbers I could find.  UGH!!! I called 888-469-6567.  The first time a gentleman answered and said, "That is not us.  We have many companies we represent and that is not one of them."  I asked why then is your 888 number on my bank statement?  He stated in must be bank fraud.  He told me to call and resolve with my bank.  I continued to research and found more complaints.  I called the number again and spoke to Kimberly first who said pretty much the same thing the first guy said.  I then asked for a manager.  Rhonda (Manager) gets on the line and says the same thing.  That is not us and there is nothing we can do.  I start more research and came across www.800notes.com THANK YOU!!!!  This is sad.  I have read countless stories about the same fiasco.  I read a post by P.I. in Winnepeg and called the number provided in that post. See below

Telesolutions International
1760 B Main Street, Winnipeg, MB R2V 1Z7
(204) 982-0095

When the receptionist answered I asked to speak to the agent that scammed me.  She asked why.  I explained my situation and she gave me another number to call.  See below

8667175628

Keep in mind this is happening about 2 to 5 minutes apart of me calling back to back.  Well, lo and behold, who should answer the call but Rhonda.  I say well hello Rhonda this is ME.  And she acts like she doesn't remember I just hung up with her.  HMMMmmm.  Anyway, I play along.  And of course she miraculously locates my account and states that it was cancelled earlier because of an administrative error.   Yes the administrative error would be me stating someone better resolve this or else the BBB and the Attorney General and the Federal Trade Commission and the U.S Postal Service and the Bank Fraud agencies would all be contacted if this was not taken care of immediately.  If at first you don't succeed keep calling.

HE CALL CENTRE THAT DOES CALLS "ON BEHALF" OF "CPS" IS TELESOLUTIONS INTERNATIONAL. THEIR EMAIL IS JOBS@TELESOLUTIONSINTL.COM

Worked for TeleSolutions International, in Winnipeg, Manitoba, Canada. Looked for job & decided everyone has to start somewhere s****y, right?

Well, big mistake.

TeleSolutions International does calling "on behalf" of Central Publication Services (CPS) "in Drapper, Utah". I don't know what CPS is, but it doesn't seem to be a really established organization. I highly suspect that at most it's a shell company.

An HR guy, David Keith, claimed that we have to say "Hi, my name is _________ and I'm calling on behalf of CPS in Drapper, Utah to inform you that you have been entered into our dream come true SweepStakes, so congratulations" rather than using "TeleSolutions International" because of "regulations", as we're doing "business on behalf of CPS".

I'm pretty sure that's b***s***.

Keith also claims that the call lists were obtained by "data brokers" and contained "middle to upper income" people who had previously bought similar services.  They might be from people who were previously sold goods from "CPS"/TeleSolutions International, but we're instructed to pursue people with little or no money in their bank account, because the credit card can still get $$$. There goes the focus on people of means!  

There's something sick about instructing working poor telemarketers (many of the employees do come from the margins of society) to pressure jobless poor folks out've money.  

The floor level overseer regularly tells staff how disposable they are if the don't make sales, tries to reiterate (through info ascertained from small talk) how important a paycheque is to them, and tells them to stop caring about other people who'll "they'll never meet". The whole culture of TeleSolutions International seems to be about normalizing antisocial practices, both towards employees and potential customers.

Going home from the job each night, one feels a certain moral filthiness and disgust at "succeeding" at the job by being destructive to society.

TeleSolutions International telemarketers respond to calls that are automatically dialled by cheap, 1990s IBM computers. After a call is hung up, telemarketers will have a few moments to "disposition" the call under various headings - NotInterested (which, I'm told, aren't called for 6 months), NoCreditCard, AnsweringMachine, and Under18 (It's against the law to telemarket to these folks - at least in the way TeleSolutions does - so we hang up if we find that out. The first part of the call is about "qualifying" the customer, to know if they're "qualified" to be marketed to).

TeleSolutions International had employees read a script, with the marketing pitch. Sometimes, when calling a customer & reading the script, they'd hang up while I'd still be reading (it's not always possible to tell when a customer hung up, some quirk of the cheap a** computer system). IF THE TELEMARKETER DOESN'T DISPOSITION THE CALL UNDER THE RIGHT CATEGORY (and it's hard if you're reading the scrip & the sound system sometimes gives poor indication of a hung up call) THAN THE NUMBER IS AUTOMATICALLY LISTED TO BE RECALLED.

To the best of my memory, the script went something like this:

=================================================

"Hello, [CALLED PERSON]. Hi, this is [TELEMARKETER NAME] with CPS in Drapper Utah.

This is just a call to let you know that you have been entered into the Dream Come True Sweepstakes, so congratulations! The Sweepstakes are held every year for preferred customers of Visa or Mastercard, you do still carry one of these cards, is that correct?

[If yes]

Great!

Now, as a SweepStakes contest you are in the running for $25,000 in cash, a Ford Mustang GT Convertible, a Caribbean Cruise, and hundreds of other prizes. Someone has to win [CALLED PERSON]. So best of luck!

Now, [CALLED PERSON] I do have a few quick survey questions for you.

Are you married, single or engaged?

[Instructed to chat with potential customer]

Age 18-21

21-35

36-69

over 69

Do you use coupons when buying groceries?

[Instructed to chat again]

What are your hobbies or special interests?

(Chat)

Which card has given you the best service, Visa or Mastercard?  

Thanks for your help, [CALLED PERSON].

Now, for participating in our promotion today you'll receive a mens or ladies diamond watch. It's GORGEOUS, so I know you'll love it. Also, as part of the publishers sweepstakes given you've been chosen to receive [lists 3 magazines selected for them on the basis of survey questions] for a full 60 months, free of charge. You will also receive a catalogue with hundreds of other magazines, allowing you to change these selections as often as you wish.

Finally, to compliment your 3 magazines, you'll receive the exciting [ESPN or TV Guide] magazine for a full 60 months. Now, [CALLED PERSON], the weekly magazine is the only one we ask your help with. As a SweepStakes contest everything's been discounted to just $4.99 per week. Think about it. You'll receive [FIRST MAGAZINE], [SECOND MAGAZINE], and [SECOND MAGAZINE] plus a diamond watch just for helping with the weekly deliver of [ESPN or TV Guide]. Just that one, okay?

[If they object, there's a list of power quotes recommended for use. Such quotes include "What part of the offer are you uncomfortable with? I mean, just $4.99 for four of your favourites isn't asking for too much, is it?"]

Terrific! I'll put you down for those four magazines for $4.99 weekly to be mailed to [say Address if listed], correct? Great! Again, the magazines price is GUARANTEED NOT TO INCREASE FOR A FULL 60 MONTHS. Do you have any questions about the offer? [If objection, staff are directed to a list of rebuttals]. Great! Now, we are currently processing your order. Do you have a a pen and paper? I'll wait. Okay, the order number is C as in CASH - 208. Now, because of promotional regulations my supervisor will have to approve the order. I'm new at this job, so if you could put in a good word with my supervisor that would be excellent. Terrific. I will transfer you over to my supervisor, you will here a few clicks. [Transfer process]

=================================================================  

Yes, the "I'm new at my job" part is in the script. From my experience, even relatively established employees say it. As "established" as you can be, that is, at such a precarious job.

Hi Bill, so how is the new job going?  Hope you haven't punched any of your co-workers yet like you did at your telemarketing job for no reason at all other than you being a racist,  but I am sure it is just a matter of time as you are known to be violent and likes to sleep around with the women you work with.  Just curious, with your new job, have you been able to make it in for a full week as we all know that you also like to indulge in alcohol and miss shifts due to your hangovers.  You can run but you can't hide, lol!

Oh my goodness! Are you trying to tell people through this message that you are a disgruntled employee and would like revenge due to the fact that you could not achieve more than minimum wage due to your lack of capability or mentality to achieve the accomplishment of good money that comes with bonuses.  You sound like a typical low life who lives in their parents basement.

It's still going on ...David identified himself as calling from  Montreal. Was told I was receiving a diamond watch and a magazine subscription as a valued customer of my credit card company and was entered into a $25,000 draw. When I asked what the company was, the first person (David) told me he was calling on behalf of my credit card company, but wouldn't tell me which company. His supervisor (Corey) told me they were a call centre and not associated with the credit card company.

The scarey thing was they new my work & cel numbers, my name, address, birthdate and email address.  Apparently you'd receive the "diamond" watch, and three randomly selected by computer, magazine subscriptions (mine happened to be Fashion, Readers Digest & Our Canada) for a year, then to continue, you would have to be $4.95 a week. When I reached the supervisor, told her to take me out of the computer that I was not interested.

My shock is that they knew almost everything about me...

The location is in Winnipeg, Manitoba, Canada on 1760 Main Street.
Called "Telesolutions International"
I'm not sure what the phone number is but look it up and ask for "Dave Keith" he's responsible.

Real classy to laugh at people who are voicing legitimate complaints. Youve just proven what sort of people work for this company...duechebags and thieves

responses as vitriolic and sophomoric as this are the reason folks find it so easy to believe its a scam. The only people who stay there for a long time are the worst kind of people that I wouldt trust to smile at. Managers,executives,etcetera are nothing but thugs.

Jimmie?   Wake UP Jimmie..... you have been talking to yourself again, responding to 6 year old posts.  Want a nice cold cup of water before you go back to bed?   Don't cry, it was all a bad dream...  We will keep this just between you and me, OK?   Shush now....

For Pete's sake man, post's from 2008, let it go.

"THIS IS NOT A SCAM! The product that they are selling is legit, because where else in the world would you find a deal of buying a weekly magazine, and getting 3 more for free for 4.99"....How is the price of the deal proof its not a scam? Any fool would know that any deal involving getting a bunch of products for a cheap price has something wrong with it.  The fact that you use this as some sort of proof that the deal is legit shows that you have no real argument or proof that the deal is legit. Go sell crazy somewhere else

You just keep getting classier,dont you? So lame. Youre obviously in love with this company,with all the dick sucking youre doing on here