877-214-5948

The number in your call id can be faked.  It is always best to thank the caller and then call back on a number you dial yourself and know is correct - usually that number is found on the back of your card.

This is a SCAM; called the bank after and nothing wrong with the account. Don't fall for this. Looks like several replies here are from the fraudsters themselves trying to make you think it's legitimate. BEWARE

Thank you very much! I seem to be getting a lot of scam calls in Canada now.

Called by this number. Was asked to verify my account by birth date or postal code.  I elected postal code. They gave me 4 options of my correct postal code, the last one was correct. I was then told my credit card had not been paid and I needed to pay the minimum amount this week. Checked my bank statements and personal finance program.  Everything was good.
*IGNORE*

why so many numbers?!  rbc uses the number on the back of your card.

Really tired of this crap. I have 3 scam numbers all coming in right now. One is RBC - One is Income Tax - One is a credit card scam. I have been sending them for trace * 57.

Keep getting a call from this number. I never answer it as I don't generally answer the phone when its a number i don't know or aren't expecting. Keeps leaving blank voicemails.

I received a call from 877 214-5948, pretending it is an RBC personal banking call. I checked with a trusted RBC number and they told me there is nothing on my account. It is just a scam, don't call back to this number and never provide your info to somebody calling you or to any e-mail link.

It is collections not RBC, two very different people calling you, someone trying to collect money or your bank that holds your money

The automated voicemail mentioned myself and my husband by name.  I called RBC from their website phone number (not the number on the voicemail), and they confirmed that this is NOT an RBC number and it was a scam.

This number keeps calling and they ask you for your name and when you confirm they hang up def a scam I blocked this number

This is a legit RBS number, check the RBC website
https://www.rbc.com/privacysecurity/ca/alert-automated-call-faq.html

Scammers routinely spoof legitimate numbers.

I contacted RBC and was told this is a legitimate RBC Visa collections department number but.. if the number shows up as "1-877" it's valid but if the number shows up +1-877 it COULD be fraudulent.

I called RBC direct instead of the number they said this is on the fraud list. They have on their website all number affiliated with RBC on there. Message said PO box address city centre Montreal QB for 'personal banking matter' don't let yourself get fooled

This number is in fact a number from RBC.  I called the Royal Bank and they confirmed it is a number from them.  It is a new system that is in place just as a friendly reminder to make a credit card payment.