877-488-7842

Just received a call from a woman saying she was from B of A regarding the need for the Articles of Incorporation for my susiness. She knew how many accounts I had, how many credit cards, the addresses for the business and, though she gave me a FAX#, she also said I could go into a branch with the documents. It sounded like a valid call until I read the comments here. Sounds like I will go into the branch and physically check it out.

Caller identified as Compliance Department Bank of America.Requested my fed ID number. Would not state reason for call. Did leave a reference number.

Called answered and did not say anything. Told whomever called could not hear them , hangup and call back. Now, I see they are scammers.

Called and left message on my phone about compliance. Prior to the calls,  I did receive paperwork regarding W9 form and a letter stating updated filing was needed for compliance. Well, in my mind, this may not be a scam. What it may be though is,  BOA has, like many big banks who dont know what the right hand is doing from the left hand, screwed up their internal paperwork and are two stepping before they get fined big time by the regulatory and tax commissions. That's my thought anyway. All our personal info, (which is just a home loan with them, no accounts) is on our mortgage paperwork and hasnt changed, so they can get all the info they need from there. They are still taking out our mortgage payment, so not too concerned. If this is an urgent matter, why wouldnt a letter stating what BOA's intentions were- and what info would be needed- come out 3-6 months in advance so the consumer is not blindsided by letters and phone calls from the compliant department. Just my 2 cents worth. I havent responded to any requests, do not plan too either, unless directed by my tax preparer or lawyer.

this scam is still going on.

These Scam is have been going on for years. Bank of America official website recommend you please report and always call the phone numbers on the back of your debit or credit cards and your checking and savings account statements. Never answer the ohone, because if you do these scammer will know that your phone number is a working number.

DO NOT AVOID THIS, THEY WILL CLOSE YOUR ACCOUNTS. I received a letter and call from compliance department. I read the online forms and everyone stated its a scam. I called the back of my card phone number and was told there is nothing wrong with my account. Therefore, I DISREGARDED and did not do a single thing. However, a month later I had 2 accounts closed because I did not update my account with compliance department.

I just got the same call... same call back number. I call the BOA number on the back of my card... the call DID NOT come from them!

I got a call from this number and I won't give them the information she asked for.  They identified themselves as Bank of America.  I hung up and called my bank and gave them the number and they told me it is a fraudulent phone call.  And they would never ask to verify account information over the phone.

This is the second time in a month that I have gotten a scam call claiming to be Bank of America.  The caller has no accent and sounds very realistic.

Shayla called at 7:42 this morning saying "urgent matter" and she needed me to give her information to identify myself.   I  told her I would not do that.   She said I needed to go to Bank of America right away and have them
call her # so she could talk to me.   S C A M

Received  call from this number, left a voicemail.  Suppose to be from BOA with an urgent matter.  I have no business with BOA.

I got a call; left a voice mail: "this is BOA calling in regards of an urgent matter about my BOA account. Gave me a ref number as well...This was the second call i have received. Never returned the call, nothing happened. My accounts are clean and no debts at all...The ref nr was 20086377410; they called from 877-488-7842 and asked to return the call soonest...right...

Caller identified themselves as being from B of A, trying to reach <my name>.  She asked if I had received a recent letter from them. I asked them what the nature of the letter was. She said that first she would need to authenticate me. I told her that she had called me, but how would I authenticate them? She said she was from the Know Your Customer Contact Center and suggested I go to a local B of A branch or call the Customer Service number on the back of my card. She gave me a Reference Number to give them and said they would then connect me back to the Center. She sounded very businesslike and believable. Phishing scam.

Craig at BOA left voice mail. Said it urgent to call them back. Left a control #.
I AM NOT CALLING THEM.

It's Bank of America compliance department.  If they called you, they're missing some paperwork that our government requires for your account.  I agree the message sounds fishy.  But it's legitimate.

THIS IS A 100% CORRECT POST.  It's BOA compliance department.  There's paperwork missing on your account and they will close your account if they don't get it.

I received a call from this number with no VM left.  I read the previous comments so I blocked the call.

Do NOT entertain calls soliciting private information. In this case write to:
abuse@bankofamerica.com
If you are concerned, call the number on back of your card to follow up. Remember the big data theft from Eqifax? Scammers are probably using that information.

Handle account information in WRITING. Do not trust any call asking for private information. I flagged this call because they asked for account related information by phone.